Artisoft Launches Certified Engineers Partner Program; 'ACE' Partners Create Custom Telephony Applications with TeleVantage.Business Editors/High-Tech Writers CAMBRIDGE, Mass.--(BUSINESS WIRE)--June 9, 2003 Artisoft(R), Inc. (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on : ASFTC), developer of the first software-based phone system, today announced the launch of the Artisoft Certified Engineers (ACE) partner program. The ACE program is designed to certify, recognize, and promote telephony integrators with proven expertise in creating custom applications based on Artisoft's TeleVantage, using open systems and the TeleVantage Software Development Kit (SDK (Software Developer's Kit) See developer's toolkit and Windows SDK. SDK - Software Developers Kit (or "Software Development Kit"). ). The ACE program establishes a corps of telephony systems integrators who have special skills in using the TeleVantage SDK and are ready to work with Artisoft VARs and end-users to create custom applications that enhance TeleVantage. ACE members are selected for their proven ability in integrating TeleVantage with their customers' existing business process solutions and creating new custom solutions using the TeleVantage SDK. "As the market penetration Noun 1. market penetration - the extent to which a product is recognized and bought by customers in a particular market penetration - the act of entering into or through something; "the penetration of upper management by women" of TeleVantage continues to accelerate, the need for more custom applications has become evident," said Diana Vlamis, Director of Business Development at Artisoft. "The ACE program enables us to formally recognize and recruit the best integrators for TeleVantage and provide our customers and VARs with new expertise that they can utilize. Members have met our stringent requirements and completed special TeleVantage SDK training, allowing them to proudly promote this achievement and build their business." "More and more firms expect tight business systems integration with their phone systems," said Mark Nickson, President of DAC See D/A converter and discretionary access control. DAC - Digital to Analog Converter Systems, an Interactive Voice Response and Computer Telephony Integration Computer Telephony Integration - Computer Telephone Integration development company in Shelton, CT. "By joining the ACE program, DAC Systems will be able to complement Artisoft's dealers by offering our flexible and consultative approach to custom development services to the whole TeleVantage community. From fax on demand to customized telephony clients to banking by phone, the TeleVantage API (Application Programming Interface) A language and message format used by an application program to communicate with the operating system or some other control program such as a database management system (DBMS) or communications protocol. is an excellent platform on which to build applications." "When you're in the computer telephony See CTI, VoIP and IP telephony. Computer Telephony - Computer Telephone Integration business, open systems solutions like TeleVantage make your job much easier," noted Kelly Lumpkin, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Alternate Access, a converged communications and e-business solutions provider in Raleigh, NC. "The ACE program has enabled my staff to learn even more about how to work with the TeleVantage SDK, and I can now present this impressive credential when bidding on telephony integration jobs." Artisoft's award-winning TeleVantage is a feature-rich, software-based phone system that combines rock-solid stability with the most advanced communications technology Noun 1. communications technology - the activity of designing and constructing and maintaining communication systems engineering, technology - the practical application of science to commerce or industry available today. Its robust feature set includes intelligent call management, powerful call center, advanced IP telephony The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous. , comprehensive messaging, web browser The program that serves as your front end to the Web on the Internet. In order to view a site, you type its address (URL) into the browser's Location field; for example, www.computerlanguage.com, and the home page of that site is downloaded to you. , and graphical desktop call control. Built on an open systems architecture and supported by world-class Intel hardware, TeleVantage enhances customer service, increases productivity and improves the bottom line for a variety of customers, from small offices to large enterprise organizations with sophisticated call centers. Artisoft Certified Engineers are leading telephony integrators working with Artisoft to develop customized applications based on the TeleVantage SDK. About Artisoft Artisoft, Inc. is a leading developer of open, standards-based telephone systems that bring together voice and data for more powerful and productive communications. Artisoft's TeleVantage delivers greater functionality, flexibility, and value than proprietary PBXs to a variety of customers, from small offices to large enterprise organizations with sophisticated call centers. Artisoft's innovative software products have consistently garnered industry recognition, winning more than 30 awards for technical excellence. The company distributes its products and services worldwide through a dedicated and growing channel of authorized resellers. For more information, please call 800-914-9985 or visit our website at http://www.artisoft.com. |
|
||||||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion