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Artisoft's TeleVantage 3.5 Awarded Editor's Choice by Communications Solutions Magazine.


Business/Technology Editors

CAMBRIDGE, Mass.--(BUSINESS WIRE)--July 14, 2000

Artisoft(R), Inc. (NASDAQ NASDAQ
 in full National Association of Securities Dealers Automated Quotations

U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on
: ASFT ASFT Airport Surface Friction Tester ), a leading developer of software-based phone systems, today announced that TeleVantage(R) 3.5, the latest version of the company's flagship software-PBX for small- to medium-sized businesses (SMBs) and corporate branch offices, has been awarded Editor's Choice by Communications Solutions magazine after a rigorous lab review of the product by TMC TMC Technology Marketing Corporation (Norwalk, Connecticut)
TMC Texas Medical Center (Houston, TX)
TMC Traffic Message Channel
TMC The Movie Channel
TMC Traffic Management Center
 Labs. The editors have recognized TeleVantage for its intuitive graphical user interface graphical user interface (GUI)

Computer display format that allows the user to select commands, call up files, start programs, and do other routine tasks by using a mouse to point to pictorial symbols (icons) or lists of menu choices on the screen as opposed to having to
, VoIP capabilities and ease of installation and configuration. Communications Solutions is published by Technology Marketing Corporation

(TMC), one of the leading voices in the computer telephony See CTI, VoIP and IP telephony.

Computer Telephony - Computer Telephone Integration
 and call center markets today.

"We bestow Editor's Choice recognition on those products we've tested that are superior in feature set and quality in the computer telephony and call center markets. TMC Labs highly recommends Artisoft's TeleVantage," said Tom Keating For the football player of the same name see Tom Keating (American football).

Tom Keating (March 1 1917 - February 12 1984) was an art restorer and famous art forger who claimed to have forged more than 2,000 paintings by over 100 different artists.
, director of TMC Labs. "Having tracked the computer telephony industry for many years, TMC Labs were extremely impressed with TeleVantage's VoIP capabilities. TeleVantage offers a built-in IP gateway that allows users to connect remote offices over the Internet, a feature that makes TeleVantage a solid choice for SMBs and corporate branch offices."

TeleVantage includes an integrated Voice-over-IP gateway that provides affordable point-of-entry for SMBs wishing to leverage the Internet for making voice calls. Based on the industry standard H.323 VoIP, these out-of-the-box capabilities enable businesses to realize cost savings on toll calls, and traffic voice communications between branch offices via the Internet. For businesses that rely on the Internet as a critical part of their communication systems, TeleVantage 3.5 includes support for a low-cost four-port VoIP card and new IP Gateway administration. The new VoIP cards provide SMBs with a lower cost of entry for VoIP that is fully integrated with their phone system, rather than a pricey external add-on. The IP Gateway administration facilitates the creation of connections between corporate branch offices and other office locations. In addition to its VoIP capabilities, TeleVantage offers an easy-to-use client, which has the ability to manage multiple incoming calls with the click of a mouse, as well as the ability to quickly and easily create conference calls.

"TeleVantage has long been recognized for its advanced features and intelligent GUI (Graphical User Interface) A graphics-based user interface that incorporates movable windows, icons and a mouse. The ability to resize application windows and change style and size of fonts are the significant advantages of a GUI vs. a character-based interface.  as an application that solves business needs and improves productivity. We are pleased that Communications Solutions has not only recognized these strengths, but also our latest VoIP capabilities and ease of installation and configuration," said Steve Manson, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  of Artisoft. "As we continue to add new functionality to TeleVantage, our customers are realizing the benefits of VoIP for enriched business communications, and our partners can offer new channel-ready products and services in a cost-effective way."

TeleVantage provides intelligent call management, ACD (Automatic Call Distributor) A computerized phone system that responds to the caller with a voice menu and connects the call to the appropriate agent. It can also distribute calls equally to agents.  functionality, IP Telephony dialing and administration, Web browser The program that serves as your front end to the Web on the Internet. In order to view a site, you type its address (URL) into the browser's Location field; for example, www.computerlanguage.com, and the home page of that site is downloaded to you.  capability, and messaging features for up to 96 trunk lines and 264 extensions. It is a flexible, upgradable software solution that operates on Windows NT/2000 systems and uses off-the-shelf computer, wiring and telephony hardware. TeleVantage enables PC users on the network to see and hear voice messages, graphically manage their own calls and integrate phone and e-mail messaging.

About Artisoft

Artisoft, Inc. (NASDAQ: ASFT) of Cambridge, Mass., is a leading developer of software-based phone systems for small- to medium-sized businesses and corporate branch offices. Artisoft's innovative software products have received more than 100 industry awards including "Product of the Year", "Best of Show" and "Editors' Choice" by PC Magazine, Network Magazine, VARBusiness, CT Magazine, Communications Solutions Magazine and CTI (Computer Telephone Integration) Combining data with voice systems in order to enhance telephone services. For example, automatic number identification (ANI) allows a caller's records to be retrieved from the database while the call is routed to the appropriate party.  Magazine among others. The company distributes its products worldwide. For more information, please call Artisoft at 800-914-9985 or visit http://www.artisoft.com.

"Safe Harbor Safe Harbor

1. A legal provision to reduce or eliminate liability as long as good faith is demonstrated.

2. A form of shark repellent implemented by a target company acquiring a business that is so poorly regulated that the target itself is less attractive.
" Statement under the Private Securities Litigation Reform Act The Private Securities Litigation Reform Act of 1995 (PSLRA) implemented several significant substantive changes affecting certain cases brought under the federal securities laws, including changes related to pleading, discovery, liability, class representation and awards fees and  of 1995:

This release may contain forward-looking statements that involve risks and uncertainties. Among the important factors which could cause actual results to differ materially from those in the forward-looking statements are the impact of competitive products and pricing, product demand and market acceptance risks, the presence of competitors with greater financial resources, product development and commercialization risks, costs associated with integration and administration of acquired operations, capacity and supply constraints or difficulties, the results of financing efforts and other factors detailed in the Company's filings with the Securities and Exchange Commission including its recent filings on Forms 10-K and 10-Q.

Artisoft, TeleVantage and Visual Voice are registered trademarks of Artisoft, Inc. All other company and product names mentioned may be trademarks or registered trademarks of the respective companies with which they are associated.
COPYRIGHT 2000 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
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Publication:Business Wire
Geographic Code:1USA
Date:Jul 14, 2000
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