Art Technology Group Teams With DOCUMENTUM to Deliver Robust Document and Relationship Management Solution.

BOSTON--(BUSINESS WIRE)--Jan. 25, 1999--

ATG's New Open Content Adapter for DOCUMENTUM(R) EDMS 98 Provides

Integration for Complete Customer Lifecycle Management Solution

Art Technology Group (ATG), the developer of the Dynamo(R) Relationship Commerce(TM) product suite for online commerce and personalization applications, today announced a technology partnership with DOCUMENTUM, Inc. (NASDAQ:DCTM), the recognized leader in enterprise document and knowledge management solutions for client/server and Web environments. Under the agreement, ATG's market-proven Dynamo technology for managing online customer relationships will now be linked for use with DOCUMENTUM's Enterprise Document Management System 98 (EDMS 98) through ATG's Open Content Adapter (OCA) for DOCUMENTUM EDMS 98.

ATG's OCA for DOCUMENTUM EDMS 98 allows for close integration of the companies' product offerings providing business-critical benefits for current and future customers. Organizations currently using ATG's powerful Java-based Dynamo suite will continue to benefit from its high-performance, personalized Web application server while now having the added advantage of integrating with a best-of-breed document management system. Integration with Dynamo will allow existing DOCUMENTUM customers to build Web-based publishing solutions that incorporate powerful dynamic page generation and personalization functionality with their existing investment in DOCUMENTUM's EDMS 98, an enterprise application platform for automating the end-to-end lifecycle management of business-critical documents. Together, ATG and DOCUMENTUM provide customers with a solution that addresses the entire spectrum of publishing dynamic information: robust content management and workflow and powerful rules-based personalization driven by the individual business managers.

Customers currently capitalizing on this new strategic agreement between ATG and DOCUMENTUM include Scudder Kemper Investments, Inc., the global financial investment management group whose new site launched today at www.scudder.com, as well as Sun Microsystems, Inc., www.sun.com.

"E-business is breaking every manual process that companies have for delivering compelling content to customers. With DOCUMENTUM EDMS 98 and ATG's Dynamo product suite, companies can accelerate their business by automating the processes that ensure content integrity, reuse and customization to match individual customer needs," said Matt Shanahan, vice president of platform marketing at DOCUMENTUM, Inc.

"We welcome this strategic partnership with DOCUMENTUM," said Jeet Singh, President and CEO of ATG. "As companies take advantage of the benefits of personalization, one of the key areas that they must address is the creation and management of the content that will be used on their Web site. Combining the personalization capabilities of Dynamo with DOCUMENTUM EDMS 98 allows our customers to manage the content creation, tagging and indexing process on an enterprise-level. This is critical for delivering a truly scalable and maintainable personalized site."

Open Content Adapter for DOCUMENTUM EDMS 98

The OCA for DOCUMENTUM EDMS 98 integrates with the entire Dynamo Relationship Commerce Suite. Full integration with the Dynamo Personalization Server allows business managers to take full advantage of the information contained within DOCUMENTUM to drive specific business needs and process, including appropriately tagging information to site visitors, workflow and storage.

Other key features of the OCA for DOCUMENTUM EDMS 98 include:

--Open/Flexible Architecture: Easy integration enables businesses to

use and leverage existing investments in their current systems.

--Real-Time Access: Real-time access to the content management system

enables the enterprise to create a seamless solution for

delivering the latest corporate knowledge to the end-user.

--High Performance: Cached access to documents stored within

DOCUMENTUM provides high performance and immediate access for

frequently requested information.

ATG's OCA for DOCUMENTUM EDMS 98 has been developed through ATG's new OCA program. ATG's OCA program was designed specifically to allow businesses to deploy a high-performance, personalized Web application that runs with best-of-breed document management systems. OCAs provide the tight integration with content management systems that is required to help businesses deliver a unified and improved customer experience on the Web.

About ATG's Dynamo Products

The Dynamo Personalization Server -- Dynamo Personalization Server (Dynamo Application Server 4.0 and Personalization Station 4.0) is the industry's only integrated, high-performance Web application server and personalization system for establishing and managing users and market segments, creating competitive personalization features and leveraging users based on behavior or customer data. The Dynamo platform has been architected to incorporate best-of-breed products ranging from document management to ERP and transaction management systems. Targeted at companies looking to use the Web to build long-term relationships with their customers, Dynamo Personalization Server addresses one of the primary challenges in developing and managing enterprise-wide e-commerce applications: how to deliver the right content to the right user across multiple business support systems.

About DOCUMENTUM Products

The DOCUMENTUM EDMS 98 is the only comprehensive enterprise document management system that tracks all phases of a document's life, including creation/capture, change, routing, approval, publishing and retirement. Customers possess one solution to capture and reuse information from any source in the enterprise, with instant document access and availability to improve business decision-making and processes. At the core of EDMS 98 is the DocPage Server(TM), the only system based on a common enterprise repository that manages the entire spectrum of documents and the processes that apply to them.

ABOUT DOCUMENTUM

DOCUMENTUM (www.Documentum.com) develops, markets and supports a family of enterprise document management products that improve the effectiveness of the organization based on a company's business-critical information and proven processes. Headquartered in Pleasanton, California, DOCUMENTUM sells its products and services worldwide through a direct sales force, systems integrators, and affiliated distributors. DOCUMENTUM is the recognized leader in the document management market, with global customers in the process manufacturing, discrete manufacturing, finance and government services sectors.

ABOUT ART TECHNOLOGY GROUP

Art Technology Group is the innovator of Internet products and services that enable leadership companies to do business online. Recognized as one of the industry's most experienced and knowledgeable strategic online development firms, ATG delivers applications that apply personalization to electronic commerce to create more rewarding and successful customer interactions -- the core of Relationship Commerce(TM). ATG's Internet commerce solutions enable organizations to extend their core businesses, whether in consumer retailing, financial services, publishing, or entertainment quickly, easily and successfully into the online environment. ATG customers include Sony Online Entertainment, Eastman Kodak, BMG Direct, Herman Miller and Harvard Business School, among others.

Dynamo is a registered trademark of Art Technology Group. Relationship Commerce is a trademark of Art Technology Group. Java is a trademark or registered trademarks of Sun Microsystems, Inc., in the United States and other countries. DOCUMENTUM and DocPage Server are registered trademarks of DOCUMENTUM in the U.S. and other countries. All other company and product names are used for identification purposes only and may be trademarks of their respective owners.