Art Street Interactive Customizes Reservations Management; CAMAVA Provides Integrated Online and Call Center Functionality.SAN DIEGO San Diego (săn dēā`gō), city (1990 pop. 1,110,549), seat of San Diego co., S Calif., on San Diego Bay; inc. 1850. San Diego includes the unincorporated communities of La Jolla and Spring Valley. Coronado is across the bay. -- Art Street Interactive ("ASI ASI, n See Anxiety Sensitivity Index. "), an online application development firm specializing in custom reservation/ecommerce systems, today announced it has launched CAMAVA, its online destination management product, at several campgrounds and hospitality venues, including the County of San Diego Department of Parks and Recreation, Riverside County Regional Park, National Park Service Cumberland Island National Seashore Cumberland Island National Seashore, Ga.: see National Parks and Monuments (table). , and the Midway Midway, island group (2 sq mi/5.2 sq km), central Pacific, c.1,150 mi (1,850 km) NW of Honolulu, comprising Sand and Eastern islands with the surrounding atoll. Discovered by Americans in 1859, Midway was annexed in 1867. A cable station was opened in 1903. Aircraft Carrier Museum. CAMAVA, which is already being used by more than 30 parks nationwide, is an attractive newcomer to the online reservations market since ASI customizes it for each client, and it includes Flash maps and site photos. ASI recently worked with Riverside County Regional Park & Open-Space District to implement CAMAVA, accommodating five parks countywide coun·ty·wide adv. & adj. Throughout a whole county: found at locations countywide; a countywide search. Adj. 1. (www.riversidecountyparks.org). ASI developed the site layout and park features icons, but the county can also manage its assets and facilities, using CAMAVA's management system. "Since we implemented the system almost five months ago, we've decreased customer wait time by 50% and increased sales by 8% by allowing visitors to research site demographics The attributes of people in a particular geographic area. Used for marketing purposes, population, ethnic origins, religion, spoken language, income and age range are examples of demographic data. and availability, and make reservations online," said Ken Washington, user technical support, Riverside County Regional Park & Open-Space District. "The feedback has been astonishing a·ston·ish tr.v. as·ton·ished, as·ton·ish·ing, as·ton·ish·es To fill with sudden wonder or amazement. See Synonyms at surprise. , and more than 3,000 online reservations have been made to date." In addition to being the most customizable reservation system on the market, CAMAVA is designed to integrate with popular Windows-based reservation systems, making the implementation process seamless; it adapts perfectly to the unique processes and routines of each client. The end result is a fun-to-use online system that gives users a chance to really experience each site before making a choice. In addition, the system can also be used to manage an entire enterprise call center. Similar to Riverside, the National Park Service of Cumberland Island National Seashore in St. Mary's, Georgia will be launching its new reservation system utilizing CAMAVA for five campgrounds and several departing/returning ferries. Cumberland's system required an extremely tailored backend to meet its unique requirements. "Converting our reservation system from a small phone-in call center and PC-based operation to the new Internet-based system will eliminate significant wait time and improve customer satisfaction for over 47,000 visitors per year," said Dennis Parsons Parsons, city (1990 pop. 11,924), Labette co., SE Kans.; inc. 1871. It is a shipping point for dairy products, grain, and livestock. Manufactures include ammunition, wire and paper products, plastics, and appliances. , Chief Ranger Ranger Any of a series of unmanned probes launched from 1961 to 1965 by NASA. The project was NASA's earliest attempt to explore the Moon's surface. Ranger 4 (1962) became the first U.S. spacecraft to hit the Moon, crash-landing on its surface as planned. , Cumberland Island National Seashore. "Most reservation management software, especially the larger systems, attempt to accommodate every possible configuration and sales scenario, but just ends up being complex," explains Greg Hechler, ASI's applications director. "Our system integrates almost completely opposite from this. We start our clients with a core set of reservation, management and reporting features, then build in specifically what they want, quickly and efficiently; even large counties can be customized in four to six weeks." For more information about CAMAVA, please visit www.camava.com, call 619-702-5069 or email camava06@artstreet.com. About Art Street Interactive (ASI) Art Street Interactive has been designing and tailoring web-based applications See Web application. since 1995. Headquartered in San Diego, the company now exclusively serves and supports rich, online applications for destinations worldwide. For more information on Art Street Interactive, please visit www.artstreet.com or call Greg Hechler at 619-702-5069. |
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