Arrow Electronics Launches New Online Sun Services Quote Tracking Tool for iForce Partners.Business Editors/High-Tech Writers iForce Partner Summit 2004 SAN DIEGO--(BUSINESS WIRE)--April 20, 2004 The MOCA MOCA Museum of Contemporary Art MOCA Multimedia over Coax MoCA Museum of Chinese in the Americas MOCA Minnesota Ovarian Cancer Alliance MOCA Montezuma Castle National Monument (US National Park Service) Division of Arrow Electronics, Inc. (NYSE NYSE See: New York Stock Exchange :ARW ARW Air Refueling Wing ARW Advanced Research Workshop ARW Associated Resume Writers ARW Army Ranger Wing (Irish Special Forces) ARW American Revolutionary War ARW Angle Random Walk ARW Aeroelastic Research Wing ), a leading Sun Microsystems, Inc. channel development provider, today announced that iForce Partners now have access to streamlined online quoting through Vortex, the MOCA Division's unique web-based marketing tool designed exclusively for Arrow iForce Partners. The new Quote Tracking Tool, located in the Services Center of Vortex, allows partners to manage their quote requests for their Sun Services businesses. With the new quoting capabilities, iForce Partners will experience the following benefits: -- Real-time visibility throughout the entire quoting process, from creation to changes to final quoting -- Increased accuracy with pre-populated forms based on the end-user database in Vortex, and the ability to attach electronic documents -- Reduced turnaround time (1) In batch processing, the time it takes to receive finished reports after submission of documents or files for processing. In an online environment, turnaround time is the same as response time. for quotes The Services Center on Vortex has four additional categories of support, including the Renewal Tool to automatically track contract expirations, the Forms Center to house all services order forms and templates, the Information Center with Sun and MOCA Division contacts and announcements, and the Sun Services Database with information on all services contracts. "Giving partners the ability to get a speedy, accurate quote to their customers is a must," said Bill Page, executive vice president, MOCA Division. "The quote tracking tool is another step on the path of continuous improvement in customer satisfaction." About the North American North American named after North America. North American blastomycosis see North American blastomycosis. North American cattle tick see boophilusannulatus. Computer Products group of Arrow Electronics The North American Computer Products group of Arrow Electronics, Inc. (NYSE:ARW) is a leading distributor of enterprise and embedded computing systems to resellers and OEM (Original Equipment Manufacturer) The rebranding of equipment and selling it. The term initially referred to the company that made the products (the "original" manufacturer), but eventually became widely used to refer to the organization that buys the products and customers in North America. Based in Englewood, Colo., the group is comprised of four divisions that make up Enterprise Computing Solutions (Support Net, SBM SBM - Solution Based Modelling , MOCA, Enterprise Storage Solutions) and OEM Computing Solutions, which serves industrial OEMs and intellectual property-based companies. Visit all of our divisions at www.arrownacp.com. Arrow Electronics is one of the world's largest distributors of electronic components and computer products and a leading provider of services to the electronics industry. |
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