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Arkansas Launches Innovative New State Web Site at www.AccessArkansas.org; Transformation of the State Portal Builds upon #1 National Ranking for Online Services.


Business Editors/Political Writers/High-Tech Writers

LITTLE ROCK, Ark.--(BUSINESS WIRE)--June 30, 2003

The Arkansas official state Web site is not resting on its laurels.

Already ranked as the nation's best government Web site for online service delivery in 2002 by the Taubman Center for Public Policy at Brown University, AccessArkansas (www.AccessArkansas.org) recently introduced several new features and a fully redesigned look & feel. Several hundred businesses and citizens across the state participated in the Web portal's nine-month transformation.

With the new state portal, citizens no longer need to know which government entity or specific agency provides a particular service. The highlight of the enhanced state Web site is the new "In Your Neighborhood" section that allows citizens to customize federal, state, county, and city services The examples and perspective in this article or section may represent an unduly geographically limited view of the subject.
Please [ improve this article] or discuss the issue on the talk page.
 and information by entering just a zip code zip code

System of postal-zone codes (zip stands for “zone improvement plan”) introduced in the U.S. in 1963 to improve mail delivery and exploit electronic reading and sorting capabilities.
. At the touch of a button, users will be able to access information about school districts, hospitals, public libraries, legislative districts, state parks, and wildlife management areas in any neighborhood or region of the state.

"This new site allows Arkansans to obtain information more easily," said Governor Mike Huckabee This article or section contains information about one or more candidates in an upcoming or ongoing election.
Content may change as the election approaches.
. "We don't force people to think like a government official in order to accomplish things online. I'm proud our state is a national leader when it comes to using technology to offer easy access to government services. This new portal further enhances our leadership position."

AccessArkansas now offers several new features not commonly available on other government Web sites, including:

Live Online Customer Service -- Dedicated online Live Help enhances the support experience for users by offering real-time customer service. Phone support and accessAnswers, a searchable "library" of frequently asked questions, provide additional support for portal users.

Personalization Custom tailoring information to the individual. On the Web, personalization means returning a page that has been customized for the user, taking into consideration that person's habits and preferences.  -- Personal information can be stored for fast retrieval through the AccessArkansas secure server. For example, once a payment profile is set up, a user may apply that profile to pay for game and fish licenses, car tag renewals, county property tax payments, and city traffic tickets. Personalization also allows users to select favorite links, calendar events, weather forecasts, legislative bill tracking, and wireless alerts that can be viewed during every visit to the portal.

Wireless Access and Alert System -- The portal now offers e-mail, pager, and wireless access to Arkansas government news, new online services, homeland security Noun 1. Homeland Security - the federal department that administers all matters relating to homeland security
Department of Homeland Security

executive department - a federal department in the executive branch of the government of the United States
 alerts, severe weather notifications, Amber Alerts AmĀ·ber Alert
n.
A message that conveys information about a recently abducted person, usually displayed on electronic signs positioned along roadways and broadcast by mass media, intended to enlist the public's help in finding the abducted person and
, and Web site content.

State Government eNewsRoom -- Arkansas State agency news releases will be syndicated using automated feeds. Government entities upload press releases that are automatically distributed to search engines, other government agency Web sites, and push e-mail (1) Automatically transmitting e-mail messages that have been received by a desktop or server mail system to a PDA, laptop or other portable device to keep mobile users up-to-date.  lists. The media & citizens can sign up to have releases in their area of interest pushed to them via email or wireless devices.

Common look & feel on all online services -- A common header (1) In a disk or tape file, a set of data that resides permanently at the beginning. It may be used for identification only (type of file, date of last update, etc.), or it may describe the structural layout of the contents, as is common with many document and database formats.  on applications will provide links to key portal areas, including Live Help for immediate support, online services listings, the AccessArkansas home page, and site accessibility, security and privacy policies.

Google Search Google is owned by Google, Inc. whose mission statement is to "organize the world's information and make it universally accessible and useful". The largest search engine on the web, Google receives several hundred million queries each day through its various services.  Technology -- The Arkansas site uses Google, the nation's leading search engine technology to search content and services on the site.

Arkansas Calendar of Events -- A statewide events calendar integrates State Parks & Tourism events with other government events such as tax deadlines, game & fish seasons, and state holidays.

"The AccessArkansas portal processed more than 1.5 million transactions and served more than 85.8 million visits during the last 12 months, and we expect the site to become even more popular in the future," said Carolyn Walton, Arkansas Chief Information Officer. "We are proud of the new site's enhancements and encourage all Arkansans to visit their state Web site to discover the wide range of government services they can access over the Internet."

About AccessArkansas

AccessArkansas is the official Web site of the state of Arkansas (www.AccessArkansas.org) and a service of the Information Network of Arkansas. The Information Network of Arkansas is a collaborative effort between the state of Arkansas and Arkansas Information Consortium that helps Arkansas government entities Web-enable their information services See Information Systems. . AccessArkansas was built and is marketed, operated, and maintained by Arkansas Information Consortium, a wholly owned subsidiary Wholly Owned Subsidiary

A subsidiary whose parent company owns 100% of its common stock.

Notes:
In other words, the parent company owns the company outright and there are no minority owners.
 of eGovernment firm NIC (1) (Network Interface Card) See network adapter. See also InterNIC.

(2) (New Internet Computer) An earlier Linux-based computer from The New Internet Computer Company (NICC), Palo Alto, CA.
 (Nasdaq:EGOV).

About NIC

NIC manages more eGovernment services than any provider in the world. The company helps government communicate more effectively with citizens and businesses by putting essential services online. NIC provides eGovernment solutions for 1,400 state and local agencies that serve more than 71 million people in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. . Additional information is available at www.nicusa.com.
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Publication:Business Wire
Date:Jun 30, 2003
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