Aristacom and Software AG Announce Strategic Partnership; Computer-Telephone Integration Expert and International Software Giant Collaborate to Create Integrated Business Solutions for the Enterprise.
LOS LOS Length of stay, see there ANGELES--(BUSINESS WIRE)--March 5, 1997--Aristacom International Inc., a leading supplier of Computer-Telephone Integration (CTI (Computer Telephone Integration) Combining data with voice systems in order to enhance telephone services. For example, automatic number identification (ANI) allows a caller's records to be retrieved from the database while the call is routed to the appropriate party. ) solutions and internationally recognized software supplier, Software AG, announced today a strategic partnership aimed at enabling firms to maximize the value and effectiveness of enterprise data used in and generated by telephone activity, and empowering Software AG tools and applications with telephony-integration.
"Linking phones with enterprise business systems is becoming critical in today's competitive business environment," said Curtis Overstreet, Software AG's director of industry applications group.
"With links between telephone activity and enterprise data, businesses can use their information assets to serve their customers more quickly and personally. This alone can give them a significant competitive advantage. Additionally, with such links they can integrate information generated by voice transactions into data warehouses, exploit it with datamining technology and ultimately use it to better serve their customers and expand their markets."
The companies announced that they intend to integrate their base technologies. An initial focus of the partnership is the CTI-enablement of Software AG's industry solutions. "We are very excited about working with Software AG," said Jack Iacobucci, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Aristacom.
"In this partnership, each company brings to the table an outstanding track record of meeting mission-critical challenges for large enterprise customers. We each bring extensive experience with integrating diverse enterprise resources, and we each focus on offering solutions that provide organizations with the flexibility and responsiveness of leading edge technologies while protecting and leveraging their existing investments in legacy systems.
"Marrying Aristacom's Computer-Telephony experience with Software AG's database, integration and application experience promises to produce a number of innovative, powerful and reliable business solutions."
Software AG, founded in 1969 and headquartered in Darmstadt Darmstadt (därm`shtät), city (1994 pop. 139,750), Hesse, central Germany. It is a commercial, industrial, and transportation center; its manufactures include chemicals, machinery, and pharmaceuticals. , Germany Germany (jûr`mənē), Ger. Deutschland, officially Federal Republic of Germany, republic (2005 est. pop. 82,431,000), 137,699 sq mi (356,733 sq km). , is the 10th largest independent software company in the world with annual revenues of $552 million. Software AG markets its products and services in 80 countries worldwide.
Software AG Americas A·mer·i·cas , the
See America. Inc., based in Reston Reston, uninc. city (1990 pop. 48,556), Fairfax co., N Va., a planned community established in 1961. A suburb of Washington, D.C., Reston is organized in a series of residential villages and commercial areas. , Va., markets the company's database, application development, Internet Internet
Publicly accessible computer network connecting many smaller networks from around the world. It grew out of a U.S. Defense Department program called ARPANET (Advanced Research Projects Agency Network), established in 1969 with connections between computers at the and middleware Software that functions as a conversion or translation layer. It is also a consolidator and integrator. Custom-programmed middleware solutions have been developed for decades to enable one application to communicate with another that either runs on a different platform or comes from a products to Fortune 500 companies and federal, state and local government agencies. Software AG can be reached by phone at 800/943-9534, ext. 150 or accessed on the Web at http://www.sagus.com
Founded in 1988, Aristacom International Inc. provides products and services that link companies' computer, telephone and Internet resources to bring increased efficiency and cost savings to their operations and to help them provide exceptional service to their customers.
Its blue chip customer base includes leading financial institutions, utility companies, health care providers, major manufacturers, federal government agencies and other large firms. Aristacom headquarters are located in Alameda Alameda (ăləmē`də, –mā`də), city (1990 pop. 76,459), Alameda co., W central Calif., on an island just off the eastern shore of San Francisco Bay; settled 1850, inc. as a city 1884. , Calif. Telephone: 510/748-1500. Aristacom can be visited on the World Wide Web at http://www.aristacomintl.com . -0-
Aristacom is a trademark of Aristacom International Inc. Software AG is a registered trademark of Software AG.
CONTACT: Aristacom International Inc.
Debra DeBondt, 510/748-1500
Kathy Shuman, 703/391-6946