Aristacom's Computer Telephone Integration Solution Selected by the Internal Revenue Service.ALAMEDA, Calif.--(BUSINESS WIRE)--Oct. 9, 1998--Aristacom International Inc., a premier provider of Computer Telephone Integration software and services, announced today the receipt of orders valued at $1.1 million from Aspect Telecommunications for the modernization of the Internal Revenue Service (IRS An abbreviation for the Internal Revenue Service, a federal agency charged with the responsibility of administering and enforcing internal revenue laws. ) Computer Telephone Integration system. The IRS selected Aristacom's new Platinum version software that supports multiple switches and platforms and is fully Year 2000 compliant a. 1. (Computers) having dates fully and properly represented, and not susceptible to failure due to the year 2000 bug. . This new capability will require the installation this year of Aristacom's CTI (Computer Telephone Integration) Combining data with voice systems in order to enhance telephone services. For example, automatic number identification (ANI) allows a caller's records to be retrieved from the database while the call is routed to the appropriate party. servers running Windows NT (Windows New Technology) A 32-bit operating system from Microsoft for Intel x86 CPUs. NT is the core technology in Windows 2000 and Windows XP (see Windows). Available in separate client and server versions, it includes built-in networking and preemptive multitasking. . All 20 call centers and associated data centers will benefit from the enhanced software and CTI servers. "With the number of call and data centers supported by Aristacom CTI software, they are one of our largest. We are pleased that the IRS chose our technology for their Computer Telephone Integration needs," stated Jack Iacobucci, chairman and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Aristacom. Founded in 1988, Aristacom International Inc. provides products and services that link companies' existing computer, telephone and Internet resources to bring increased efficiency and cost savings to their call centers and to help them provide exceptional service to their customers. Aristacom's customers include leading financial institutions, health care providers, major manufacturers, federal government agencies and other large firms. Aristacom headquarters are located at 1320 Harbor Bay Parkway Bay Parkway refers to the following roads and transit stations: Roads
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