Archive and PostX Team to Advance Customer Service in Financial Services.

Business Editors/High Tech Writers

CULVER CITY & CUPERTINO, Calif.--(BUSINESS WIRE)--May 16, 2001

Combined Technologies Trim Operational Costs and Shorten Response

Times through Secure Delivery and Aggregation of Customer Documents

Archive Inc., an application service provider which empowers customers to aggregate and manage disparate documents, messages and transactions, and PostX, the leading provider of secure electronic communication solutions, today announced a services and marketing alliance that promises to radically enhance the way enterprises use customer communications and information management as a source of competitive advantage. The partnership solidifies the strategic role both companies will play in the evolution of financial services.

Under the terms of the alliance, Archive's information management service and PostX's secure communications software will be presented as an integrated package. PostX provides a strategic, secure platform for enterprise communication needs through e-mail, the Web and wireless. Archive creates and maintains a "single view" of all relevant information for customer service and regulatory compliance. By dramatically reducing the cost of delivering and archiving customer documents, as well as customer service inquiries, the combined solution will represent savings of hundreds of millions of dollars to financial institutions.

For example, a bank can use the PostX platform to deliver confidential communications to customers through email and the web, such as statements, bills and account information. Customers can open a secure channel to communicate with the bank's customer service agent. All communication is sent to Archive where it is digitally signed and indexed for real-time, secure access by support representatives, customers and other relevant parties. This will enable financial services to electronically engage and interact with their customers and partners and maintain a digital record of those interactions and communications. Archive keeps all documents and customer communication records to SEC17a compliance standards.

This alliance will lead to the creation of a timely, on-demand, secure, personalized information delivery and management service for financial services. Quick delivery and aggregation of customer information will substantially shorten response times while significantly reducing costs. "There is a great need for financial services to enhance the relationship between customers, their sensitive financial documents and the CSRs who moderate the relationship," said Matt Olesen, senior analyst with Killen & Associates. "The ROI will be there for financial services choosing to deploy this combination."

Customer demand for an integrated communications solution such as that offered by Archive and PostX has grown in direct correlation with the amount of electronic transactions generated in both B2B and B2C e-commerce. According to Goldman Sachs, approximately 5.2 billion e-commerce-related messages were generated in 2000. The sensitive nature of information like financial records demands communications solutions that can ensure the security and integrity of data, and for applications that can capture, preserve and replay that data in an Internet environment on demand.

"Our relationship with PostX allows Archive to target the financial services market with a clear return-on-investment proposition," said Jim McDermott, co-founder and chief executive officer of Archive. "We enable financial service providers to improve service levels, reduce costs and adhere to rigorous regulatory standards with one solution."

"PostX enterprise customers have been asking for the ability to store and manage their electronic customer communications," said R.C.Venkatraman, founder of PostX Corporation. "PostX will leverage Archive's technology platform to provide a complete solution and create more value and convenience for our customers."

About Archive

Archive's secure information management service reduces costs and improves customer service levels by creating a "single view" for all critical customer and internal information.Established in December 1999 by the four founders of Stamps.com, Archive's investors and partners include Mayfield Fund; Oracle (NASDAQ: ORCL); EDS (NYSE: EDS); EMC (NYSE: EMC); Silicon Valley Bancshares, the holding company of Silicon Valley Bank (NASDAQ: SIVB); InnoCal Venture Capital; and Rare Ventures, the venture capital arm of Rare Medium Group Inc. (NASDAQ: RRRR). Archive is privately held and located in Culver City, Calif. For more information on Archive, visit the company's Web site at www.archive.com.

About PostX

PostX Corporation is the leading provider of secure Internet communication solutions. PostX Express solutions enable businesses to implement secure business to customer communications utilizing both email and the Web. The PostX Express Platform delivers high-volume, personal and confidential information to each customer, resulting in increased per-customer profit and customer loyalty. PostX is the first company licensed to sell the USPS Electronic Postmark. PostX Corporation customers and partners include leading companies such as Charles Schwab, FleetBoston, Ford Motor Credit, MaxCorp Financial, R.R. Donnelley Financial, the United States Postal Service, Wysdom Inc. and Cable & Wireless. The company headquarters are in Cupertino, California. To try demonstrations of this product or for further information please visit www.postx.com or contact Luke Khalilian. Telephone: [phone] Email: [e-mail]