Aradiant Corp. Receives Top 50 Inbound Teleservices Agency Award.

Business Editors and High-Tech Writers

SAN DIEGO--(BUSINESS WIRE)--April 8, 2002

Aradiant Corp., which provides cost-effective, outsourced customer care and technical support, received Customer Inter@ction Solutions magazine Top 50 Inbound Teleservices Agencies Award for 2002.

Since 1985, Customer Inter@ction Solutions has published the industry benchmark for large capacity/sized teleservices agencies, and is a verifiable gauge of the industry's largest domestic and international players. The Top 50 Inbound ranking is based on the number of long distance transport minutes each agency was billed by its phone carriers for the 12 months of 2001 (www.tmcnet.com).

"Customer Inter@ction Solutions is pleased to give Aradiant the Top 50 Award for 2002 and is proud to have such a reputable company in our ranking," stated Nadji Tehrani, editor-in-chief of Customer Inter@ction Solutions.

Aradiant Corp., based in San Diego, integrates highly skilled professionals with state-of-the-art technology to provide innovative customer care solutions that enable companies to more effectively communicate inside and outside their organizations. The company is committed to increasing its clients' overall business and providing services that give them a competitive advantage in the marketplace. Aradiant accomplishes this objective by offering a wide range of services including pre and post transaction support, technical support, outbound telesales, and wireless messaging services.

"Aradiant's exceptional customer care solutions have led to rapid growth in call volume handled by our center. The type of service that we offer has enabled us to attract a number of marquis clients, which have ultimately led to our high ranking on the list of top call centers in our first year of application," said Linda G. Noda Hobbs, president of Aradiant Corp.

About Aradiant Corp.

Aradiant Corp. integrates highly skilled professionals with state-of-the-art technology to provide innovative customer care solutions that enable companies to more effectively communicate inside and outside their organizations. Companies rely upon Aradiant's products to provide their customers with interactive, value-added services. Aradiant's 24/7 contact center and company headquarters are based in San Diego.

Aradiant Corp. is a leading provider of personalized and cost-effective customer care and technical support. Aradiant's "Servistream(SM)" product provides our clients with live-agent, outsourced customer service through a variety of communication channels including toll-free numbers, e-mail, live chat, voice-over-Internet, and collaborative browsing, all 24/7, 365 days a year. Aradiant also offers reports on customer interaction and purchasing trends to assist companies in increasing sales, profitability, and customer loyalty. For more information visit www.Aradiant.com or call 858/505-4368.

About Customer Inter@ction Solutions Magazine

Customer Inter@ction Solutions(R) -- #1 In CRM, Call Centers And Teleservices Since 1982(TM)

Since its genesis in 1982 as Telemarketing(R) magazine, Customer Inter@ction Solutions(R) (a TMC publication) has brought its readers reliable information on the latest developments in technology and management techniques to keep their contact centers operating efficiently and effectively. Outbound and inbound call management technologies, customer relationship management (CRM) systems, Internet telephony, e-commerce, next-generation contact centers, CTI, intelligent networks, Web chat, voice recognition, IVR, headsets, ergonomic furniture, site selection, outsourcing to teleservices agencies, scripting, workforce management, help desks and human resource development: Customer Inter@ction Solutions(R) covers all aspects of contact centers in an unbiased manner that is concise and applicable in the fast-paced environment that is the contact center of today -- www.tmcnet.com.