Arabic Service Launched as Axios Expands in Middle East.EDINBURGH Edinburgh (ĕd`ĭnbərə), city (1991 pop. 433,200) and council area, royal burgh, capital of Scotland, on the Firth of Forth. Leith, part of the city since 1920, is Edinburgh's port. , Scotland Scotland, political division of Great Britain (1991 pop. 4,957,000), 30,414 sq mi (78,772 sq km), comprising the northern portion of the island of Great Britain and many surrounding islands. -- Help Desk and IT Service Management software specialist Axios Systems (www.axiossystems.com) has underlined its growing global spread by launching an Arabic language Arabic language Ancient Semitic language whose dialects are spoken throughout the Middle East and North Africa. Though Arabic words and proper names are found in Aramaic inscriptions, abundant documentation of the language begins only with the rise of Islam, whose main texts version of its award-winning core solution, assyst. The user interface and documentation for assyst are already available in English, French, German and Dutch. Axios, which has several hundred blue chip private and public sector customers around the world, is also working on setting up Spanish Spanish, river, c.150 mi (240 km) long, issuing from Spanish Lake, S Ont., Canada, NW of Sudbury, and flowing generally S through Biskotasi and Agnew lakes to Lake Huron opposite Manitoulin island. There are several hydroelectric stations on the river. , Portuguese and Italian equivalents. Other languages are supported using interface customisation capabilities. The introduction of an Arabic version will support the company's expansion into the Middle East where it recently secured its first business and is working with a number of partners. "An integrated, Arabic language ITSM ITSM Information Technology Service Management ITSM Information Technology Security Manager ITSM Indirect Tensile Stiffness Modulus ITSM Information Technology System Management ITSM Ibm Tivoli Storage Manager ITSM It Service Management solution is unique in the market," said Linda King, Product Marketing Manager for Axios Systems. "The Middle East is one of many regions in the world where we are achieving success and we are confident that availability in Arabic will further enhance assyst's appeal." Axios' software is Unicode-compliant, so the underlying database supports any language. The assyst solution has been built from inception around the IT Infrastructure Library (ITIL (Information Technology Infrastructure Library, www.itil.co.uk) One of the more comprehensive as well as non-proprietary and publicly available sets of guidelines for "best practice" IT services management, owned by the British Office of Government Commerce (OGC). ), internationally accepted guidelines guidelines, n.pl a set of standards, criteria, or specifications to be used or followed in the performance of certain tasks. for Best Practice in IT Service Management, which Mrs King said was winning increasing acceptance by organisations in the Middle East. This was another factor in Axios' favour in gaining more business in the region, she added. Overseas revenues at Axios Systems, which has been voted best vendor three times in succession by the Help Desk Institute, are now outpacing income from its UK home base. The company has 11 offices in nine countries in Europe, North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. , the Middle East and Australia. About Axios Systems Axios Systems is a leading provider of Best Practice-based consolidated IT Service Management software solutions. Our customer-centric approach combined with our leading integrated technology framework ensures our customers worldwide can align align (  līn),v to move the teeth into their proper positions to conform to the line of occlusion. their service and support organisations with the overall goals of the business. Benefiting from two decades of product development and investment around Best Practice principles, our core solution, assyst, intuitively steers users through the IT Infrastructure Library (ITIL) processes. Implementing assyst in an organisation optimises IT Infrastructure efficiency, reduces total cost of IT ownership and ensures a rapid Return on Investment. Our commitment to Best Practice is further demonstrated through being first to achieve BS 15000 certification - the world's first formal standard for IT Service Management. Axios Systems is headquartered in the UK, with offices across the Americas, Europe and Asia Pacific. |
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