Aqua Changes Customer Service Number for Approximately 200,000 Ohio, Illinois, Indiana and Missouri Residents.The new "877" number effective today KANKAKEE, Ill. -- Approximately 200,000 residents served by Aqua Ohio, Inc., Aqua Illinois, Inc. Aqua Indiana, Inc. and Aqua Missouri, Inc. will be dialing a new number for customer service and water emergencies beginning today. The change from the existing separate numbers to the new single "877" number will use the full redundancy of Aqua's call centers that handle queries from each of its 13 state operations. The company's call center, located in Kankakee, Illinois, will primarily handle customer calls from Illinois, Indiana and Missouri. Aqua Ohio's calls will be primarily handled by the company's call center in Cary, North Carolina Cary is the second largest municipality in Wake County, North Carolina and the third largest municipality in The Triangle (North Carolina) behind Raleigh and Durham. It is the seventh largest municipality in North Carolina. . Aqua's Ft. Wayne, Indiana customers are unaffected by this change. The new toll-free number for Aqua customer service is 877.WTR WTR Water WTR Writer WTR Wait To Restore WTR Wireless Technology Research WTR Walker, Texas Ranger (TV show) WTR Western Test Range WTR With-The-Rule Astigmatism WTR Working Time Regulation (UK) .AQUA, which translates numerically to 877.987.2782, The new number is to be used by customers for routine customer service inquiries as well as to report water emergencies. Aqua Senior Vice President, Public Affairs and Customer Operations Chris Franklin said the number was chosen intentionally. "The WTR is actually the New York Stock Exchange New York Stock Exchange (NYSE) World's largest marketplace for securities. The exchange began as an informal meeting of 24 men in 1792 on what is now Wall Street in New York City. ticker for our parent company, Aqua America, and of course the last four digits translate alphabetically to our brand name, Aqua," explained Franklin. "While it can be harder to dial by letters than numbers, it is often easier to remember phone numbers that are associated with letters--particularly when they can be pronounced." Franklin said misplaced mis·place tr.v. mis·placed, mis·plac·ing, mis·plac·es 1. a. To put into a wrong place: misplace punctuation in a sentence. b. calls to the old phone number will be forwarded to the new number for a period of time, but encouraged customers to begin using the new number immediately. The new phone number will be prominently displayed on every customer bill for convenience. Aqua Ohio, Inc., Aqua Illinois, Inc. Aqua Indiana, Inc. and Aqua Missouri, Inc. are subsidiaries of Aqua America, the largest U.S.-based publicly traded water company, serving approximately 2.8 million residents in North Carolina North Carolina, state in the SE United States. It is bordered by the Atlantic Ocean (E), South Carolina and Georgia (S), Tennessee (W), and Virginia (N). Facts and Figures Area, 52,586 sq mi (136,198 sq km). Pop. , Virginia, Pennsylvania, Ohio, Illinois, Texas, Florida, New Jersey, Indiana, Maine, Missouri, New York New York, state, United States New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of , and South Carolina South Carolina, state of the SE United States. It is bordered by North Carolina (N), the Atlantic Ocean (SE), and Georgia (SW). Facts and Figures Area, 31,055 sq mi (80,432 sq km). Pop. (2000) 4,012,012, a 15. . |
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