Aptegrity Chosen as Preferred Global Partner to Support Asera Customers.Business & High Tech Editors Aptegrity, Inc. (www.aptegrity.com), the leading provider of application management, operations management Operations management is an area of business that is concerned with the production of goods and services, and involves the responsibility of ensuring that business operations are efficient and effective. , and 24x7 support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services , today announced that it has signed a premier global partnership agreement to become a preferred supplier of application and operations services to Asera customers. Asera's customers span across commerce and supply chain solutions within the chemicals, high-tech, and discrete manufacturing Fabricating products by assembling components and subsystems into larger systems. The automated assembly line is the prime example of discrete manufacturing such as in the making of automobiles, household appliances and computer systems. industries. "The global partnership is the next logical step in strengthening our relationship with Asera. With the acquisition of Asera's managed services An umbrella term for third-party monitoring and maintaining of computers, networks and software. The actual equipment may be inhouse or at the third-party's facilities, but the "managed" implies an ongoing effort; for example, making sure the equipment is running at a certain quality business in February 2002, we acquired 20 service delivery staff that uniquely possess the knowledge, skills, and technical insight into Asera systems and applications. When it comes to customer service, we now have the engineers and project managers who best know the ins and outs ins and outs pl.n. 1. The intricate details of a situation, decision, or process. 2. The windings of a road or path. of Asera software solutions," said Carlo Cella, Chief Executive Officer of Aptegrity. Asera's customers have system, database, and application requirements that demand highly reliable technology solutions capable of handling mission-critical business transactions. Aptegrity's application and operations management services bring proven experience and globally ISO (1) See ISO speed. (2) (International Organization for Standardization, Geneva, Switzerland, www.iso.ch) An organization that sets international standards, founded in 1946. The U.S. member body is ANSI. 9001:2001 certified best practices that make a compelling offering for Asera's customers. "Aptegrity has outstanding history in providing cost effective, secure and highly efficient Web-hosting and application management services," said David Murphy
"Aptegrity is very excited to further our partnership with Asera. The partnership underscores our proven ability to support a diverse client base, while providing leading managed services. The February acquisition of Asera's managed services ensures an absolutely seamless transition for an Asera customer from application development to go-live/launch to management and operations of the web system," said Robert Petrie, Senior Vice President, Operations of Aptegrity. Mr. Cella added, "Corporations now more than ever recognize the benefits of their service providers possessing the technical insight into both custom and commercial application code. By directly integrating our service delivery model with Asera, together we provide a complete end-to-end solution (jargon) end-to-end solution - (E2ES) A term that suggests that the supplier of an application program or system will provide all the hardware and/or software components and resouces to meet the customer's requirement and no other supplier need be involved. Compare: turn-key solution. eliminating the learning curve and frustrations often encountered when switching from a developer to an MSP (1) (Management Service Provider or Managed Service Provider) An organization that manages a customer's computer systems and networks which are either located on the customer's premises or at a third-party datacenter. ." About Aptegrity, Inc. Aptegrity is the leading managed service provider (MSP) focused on web based Coming from a Web server. See Web application. applications. It ensures that e-commerce, customer relationship management, database and similar applications and operating systems are operating at their APEX. Aptegrity provides a customizable, flexible solution, helping customers to protect Internet revenue streams, manage technology operating costs, improve user satisfaction, reduce operating risk Operating risk The inherent or fundamental risk of a firm, without regard to financial risk. The risk that is created by operating leverage. Also called business risk. and protect their investment in web systems while leveraging existing infrastructure. Aptegrity's clients span vertical markets, from financial services to retail. The company's unique approach helps organizations address potential threats to the success of their e-business initiatives, including insufficient staffing, diminished performance, limited scalability, ineffective monitoring and measurement The Monitoring and Measurement (MOME) initiative is a coordinating action within the 6th framework of the European Commission. It is aiming at fostering knowledge on Internet monitoring tools and exchange of information about Internet data traces. , and unpredictable or escalating costs. Aptegrity has offices in New Jersey, California and the United Kingdom. For more information please visit http://www.aptegrity.com. About Asera, Inc. Asera provides Global 2000 and emerging, real-time enterprises with world-class commerce, supply chain and eMarketplace solutions. Asera allows companies to customize best-in-class software applications, implement their business processes rapidly, and remain insulated from the cost and complexity of technology change. Based in Silicon Valley, Asera also has offices in the UK, Germany and India. Asera can be found on the Web at http://www.asera.com. "Aptegrity," and the Aptegrity logo are service marks of Aptegrity, Inc. All other trademarks and registered trademarks belong to their respective holders. --30--bw/ny* csm
CONTACT: Aptegrity, Inc., Fairfield
Sapna Shah, 973/439-5476
sshah@aptegrity.com
or
Asera Inc.
Jim Welch, 650/769-1168, Mobile: 415/516-6555
jwelch@asera.com
KEYWORD: NEW JERSEY CALIFORNIA
INDUSTRY KEYWORD: E-COMMERCE INTERNET NETWORKING SOFTWARE
SOURCE: Aptegrity, Inc.
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