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Apriso Strengthens Channel Development Strategy with New Online Technology Center; Self-Serve Resource Lets Users Customize Their Interface to Specific Requirements.


LONG BEACH, Calif. -- Apriso channel partners have an easier, faster way of keeping their customers' FlexNet deployments running smoothly, thanks to a new online Tech Center, Apriso announced today. Incorporating industry knowledge and expertise amassed over Apriso's 15-year history, the resource provides a direct connection to the company's customer service and support teams, deployment tools, training, product and partnering information, 24 hours a day, seven days a week.

Landing on the Web page, users will be asked to create a personal account. Once the account is created, they can personalize their interface to their specific requirements. Other recent enhancements make it easier to find information and resources quickly:

--Easier navigation - New, more intuitive navigation allows quicker access to information and resources.

--Advanced personalization - User preference helps prioritize data and resources to deliver the most relevant information.

--Improved search capabilities - Advanced search capabilities make it easier to search the Tech Center for the exact information or services needed.

--Instant updates - Email notification of featured content brings users new and important information based on their specific interests.

--Improved incident reporting - SoloSubmit(TM) and TestTrack Pro(TM) (TTP) provides the ability to directly submit, modify and track incident status in real-time.

The Tech Center is part of a broader effort to expand Apriso's partnering strategy. The company works closely with leading global and regional systems integrators, including Accenture, BearingPoint, Capgemini, Deloitte and IBM Global Services; independent software vendors; and technology partners, including SAP, Oracle and Microsoft.

The relationships have been built through the sharing of information, tools and technology, according to Mark Del Grande, vice president global partner alliances for Apriso.

"With the Tech Center, we take the relationship one step further," Del Grande says. "We want to provide them with very best support and information to help them deliver market-leading manufacturing solutions to their clients. We can give our partners even quicker, more customized information and support to make them successful."

The Apriso Tech Center is accessible at http://www.apriso.com/en-us/Support/tech_center.htm.

About Apriso

Apriso Corporation is a software company dedicated to providing competitive advantage for its customers. We do this by enabling organizations to adapt quickly and easily to market changes and unexpected events; providing end-to-end, real-time control of manufacturing operations across the entire enterprise; lending visibility across the entire supply network; tightly integrating planning, execution, and control; increasing operational efficiency; and eliminating errors in the production process.

Apriso operates in nine countries across the Americas, Europe and Asia-Pacific. The company serves more than 140 customers in 35 countries and powers more than 400 installations worldwide. Its customer base includes such global companies as General Motors, Lear, Honeywell, Microsoft, L'Oreal, Lockheed Martin, Becton Dickinson, Baker Hughes, International Paper, Rubbermaid, Matsushita Avionics Systems, Saint-Gobain, Novelis, and Essilor. For more information, visit www.apriso.com.

Apriso and FlexNet are registered trademarks of Apriso Corporation. SoloSubmit and TestTrack Pro are registered trademarks of FoxData. All other trademarks and registered trademarks are the property of their respective owners.
COPYRIGHT 2006 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2006, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Jun 5, 2006
Words:498
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