Apptix Launches Hosted VoIP Solutions to Significantly Expand Its On-Demand Offerings for Small and Medium-Sized Businesses.Apptix Voice Positions Company as the Premiere Provider of On-Demand Business Communications for the SMB Market See SMB. HERNDON, Va. -- Apptix (OSE OSE - Open Systems Environment :APP), the premiere provider of unified on-demand Email, Voice and Collaboration solutions for small and medium-sized businesses (SMBs), today introduced Apptix Voice, a new hosted Voice over Internet Protocol See Internet and TCP/IP. (networking) Internet Protocol - (IP) The network layer for the TCP/IP protocol suite widely used on Ethernet networks, defined in STD 5, RFC 791. IP is a connectionless, best-effort packet switching protocol. (VoIP) solution, to provide customers with reliable, affordable and feature-rich IP telephony The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous. services. The new hosted Voice solution delivers the convenience and productivity enhancing features of IP telephony to the SMB market at a cost-savings of up to 40% when compared to traditional telephone service costs. Apptix Voice is initially available through its MailStreet division and is built on the enterprise-class BroadSoft platform. Apptix Voice is offered through a Software as a Service (SaaS) delivery model, allowing customers to secure a business-class hosted VoIP solution with minimal set-up costs and a predictable monthly subscription fee. This service is also integrated with Hosted Exchange, thereby unifying voice and email applications for improved productivity and efficiency. "There are close to 100 million SMBs worldwide today, yet traditional software vendors have largely ignored the critical need for business-class Email, Voice and Collaboration solutions for this segment of the market," said Amir Hudda, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Apptix. "Apptix Voice provides SMBs with access to an enterprise-class IP telephony service without the expense and expertise required to deploy and manage this technology in-house. Combined with our hosted Email and Collaboration solutions, Apptix Voice extends our vision of delivering reliable, enterprise-class business communications solutions to the SMB market." Apptix's 150,000 subscribers will be able to take advantage of the numerous benefits offered by the integration of the new Hosted Voice offering with their existing Hosted Exchange service. By obtaining Voice, Email and Collaboration solutions from Apptix, SMBs can address all of their business communications needs from a single service provider. "As a provider of outbound emergency communications for state & local entities and K-12 school systems, it is critical for us to have a reliable, high quality phone service," said Russ Davis
Apptix Voice features include: * Standard voice mail, call forwarding call forwarding n. A telephone service that enables a customer to have an incoming call automatically rerouted to another extension. Noun 1. , call transferring, auto attendant The part of an interactive voice response (IVR) system that replaces the human operator and directs callers to the appropriate extensions or voice mailboxes. See IVR. and three-way calling Noun 1. three-way calling - a way of adding a third party to your conversation without the assistance of a telephone operator conference call - a telephone call in which more than two people participate functionality * Mobility support through find me/follow me Telephone services that provide advanced call forwarding. Initially developed for the circuit-switched Intelligent Network (IN), voice over IP (VoIP) also provides such services. "Find me" forwards calls either in sequence or at the same time to a list of numbers. and remote office features * A Web portal See portal. interface for self-configuration and provisioning of voice services * Corporate voice networking to support multiple locations and free on-network extension dialing * An integrated Outlook Toolbar A row or column of on-screen buttons used to activate functions in the application. Many toolbars are customizable, letting you add and delete buttons as required. Toolbars may be fixed in position or may float, which means they can be dragged to a more convenient location in the to provide instant access to calling features (including click-to-dial) right from Microsoft Outlook For the e-mail and news client bundled with certain versions of Microsoft Windows, see . Microsoft Outlook or Outlook (full name Microsoft Office Outlook "The value proposition of outsourcing components of their communications infrastructure is becoming more attractive to small and medium-sized businesses that depend on telecom to increase efficiency and professionalism," said Lynda Starr, senior analyst for IP Communications A general term for networks that use the IP protocol for voice (VoIP) and video traffic. See IP telephony. at Frost & Sullivan. "Apptix makes it simple for SMBs to migrate to reliable and affordable business-class applications to which they would not otherwise have access. Apptix is also able to leverage its leadership in Hosted Microsoft Exchange to add voice services and one-stop shopping for customers seeking to outsource their business communications." Apptix Voice can be deployed in less than 30 days and Apptix manages the entire process, which includes an optional on-site network assessment, porting of existing phone numbers, hardware and service plan selection, and installation services. Apptix Voice plans start at $39.99 per month for basic features including voicemail, auto attendant and call forwarding. A full-featured Call Center solution is also available - this add-on provides complete call center functionality, including call queuing, call center agent distribution and statistical reporting. Package features can be customized to meet the specific needs of each customer. For more information about Apptix Voice, which is initially available through its MailStreet division, visit www.MailStreet.com/Voice. About Apptix Apptix (OSE:APP), is a premiere provider of on-demand business communications solutions to small and medium-sized businesses (SMBs). Apptix's on-demand solutions provide unified email, voice and collaboration solutions to over 150,000 subscribers across more than 14,000 organizations worldwide. These solutions, including Hosted Microsoft Exchange, Hosted Microsoft SharePoint, Hosted IP-PBX, Mobile Messaging, and Archiving and Compliance, provide SMB's with a reliable, secure and cost effective alternative to purchasing and managing software applications in-house. IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) , Hewlett Packard, Bell Canada, Savvis and others have selected Apptix to provide on-demand services to their customers. Apptix is a Microsoft Gold Certified Partner for Hosting and Application Services. Apptix's brands include www.ASP-One.com, www.MailStreet.com, and www.Mi8.com, which provide Exchange Hosting and essential add-on services, as well as www.SharePointSite.com, which provides Hosted SharePoint and related services. The company is headquartered in Herndon, Virginia, with additional locations across the United States, Europe and Asia. For more information, visit www.apptix.com. |
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