Appshop Implements Oracle E-Business Suite 11i for BlueArc Corporation; Leading ASP Enables BlueArc to be Among First to Pioneer Oracle's New CRM Solution.Business Editors/High-Tech Writers FREMONT, Calif.--(BUSINESS WIRE)--June 13, 2001 Appshop, Inc., the largest independent Oracle (Nasdaq:ORCL ORCL Oracle (stock symbol) ) ASP, today announced the successful implementation of the Oracle E-Business Suite A group of integrated Internet-based applications from Oracle. Introduced in 2001 as Version 11i, it includes modules for CRM, finance, human resources, supply chain management as well as applications for business intelligence. 11i, including modules of Oracle's new Customer Relationship Management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) solution, at BlueArc Corporation, developer of the world's highest-performance enterprise-class network storage systems. BlueArc, one of the first companies to implement Oracle's CRM solution, selected Appshop due to the company's in-depth knowledge of Oracle's E-Business Suite. "BlueArc is dedicated to building and maintaining long-term customer relationships, so we chose to implement Oracle's E-Business Suite 11i to manage our enterprise sales, service and support," said Enrico Pesatori, president and chief executive officer of BlueArc. "We selected Appshop as our partner because Oracle introduced them as the premier provider of their solutions and we were confident their strong background and level of expertise in Oracle11i would allow us to meet our business objectives." Appshop is a leading ASP providing a complete enterprise solution using Oracle's E-Business Suite. Appshop is succeeding as an ASP while others in the marketplace are still struggling to define sustainable business A business is sustainable if it has adapted its practices for the use of renewable resources and holds itself accountable for the environmental and human rights impacts of its activities. models. The primary reason for Appshop's success is its uniquely focused business model, which drives a level of domain expertise that improves service quality to maximize customer satisfaction. Appshop has helped nearly 40 customers successfully implement Oracle E-Business Suite 11i. "Appshop's industry expertise allowed us to move quickly and efficiently through the implementation process," said Derk Beal, director of Oracle operations at BlueArc. "Appshop's service and support is simply the best." Appshop implemented the first phase of BlueArc's system in 90 days by following its fixed-fee, fixed-time frame project plan. The CRM applications implemented at BlueArc include Telesales telesales Noun the selling of a commodity or service by telephone telesales npl → televentas fpl telesales npl → , Teleservice and Sales Online. Appshop will soon implement the second phase of BlueArc's system, including Oracle CRM applications such as iSupport, Sales Compensation and iProcurement. "Our approach to implementation and hosting provides BlueArc with applications that are easy to upgrade with minimal maintenance," said Sampath Kumar, co-founder and vice president of professional services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products. at Appshop. "Deploying the integrated Oracle ERP (Enterprise Resource Planning) An integrated information system that serves all departments within an enterprise. Evolving out of the manufacturing industry, ERP implies the use of packaged software rather than proprietary software written by or for one customer. suite along with Oracle's front office CRM solution has given BlueArc the basis to standardize stan·dard·ize v. 1. To cause to conform to a standard. 2. To evaluate by comparing with a standard. processes in a global manner across its U.S. and U.K. operations." About BlueArc BlueArc Corporation was founded in 1998 and delivers the world's highest-performance enterprise-class network storage system. BlueArc's systems are designed to simplify the way its enterprise customers design and build their storage infrastructures, allowing them to fully exploit their networks while dramatically lowering their total cost of ownership. BlueArc is able to provide products with groundbreaking speed, scalability and low total cost-of-ownership as a result of its unique SiliconServer architecture. This revolutionary technology removes the bottlenecks that limit performance in other network storage systems on the market today. The company is headquartered in Mountain View, California For the census-designated place, see Mountain View, Contra Costa County, California. For other places called "Mountain View", see . Mountain View is a city in Santa Clara County, in the U.S. state of California. The city gets its name from the views of the Santa Cruz Mountains. with U.K. operations based in Bracknell, England. More information on BlueArc is available on the Internet at www.bluearc.com About Appshop Appshop is a leading Application Service Provider (ASP) that focuses on providing the complete enterprise solution using Oracle's e-Business suite in a hosted environment for a monthly fee. Appshop's end-to-end integrated managed solutions include professional services, hosting and environment management, ongoing maintenance and functional and technical 24/7 support. The company offers a full range of managed services An umbrella term for third-party monitoring and maintaining of computers, networks and software. The actual equipment may be inhouse or at the third-party's facilities, but the "managed" implies an ongoing effort; for example, making sure the equipment is running at a certain quality for enterprise business applications such as customer relationship management, e-Commerce, enterprise resource planning See ERP. (application, business) Enterprise Resource Planning - (ERP) Any software system designed to support and automate the business processes of medium and large businesses. , finance, human resources The fancy word for "people." The human resources department within an organization, years ago known as the "personnel department," manages the administrative aspects of the employees. , manufacturing, marketing, product development, supply chain management and transportation. Appshop is headquartered in Fremont, Calif. and has regional offices across the U.S. and subsidiaries in Bangalore, India and Zhuhai, China. Additional information about Appshop is available at www.appshop.com. Note to Editors: Appshop is a trademark of Appshop, Inc. Oracle is a registered trademark of Oracle, Inc. All other trademarks are owned by their respective companies. |
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