Applied Voice Technology takes unified messaging to a new level with the announcement of three new computer telephony software modules; Integration now includes Lotus cc:Mail, Lotus Notes, Microsoft Mail, and Microsoft Exchange.KIRKLAND, Wash.--(BUSINESS WIRE)--June 10, 1996--Applied Voice Technology (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on : AVTC AVTC Antivirus Test Center (informatics, University of Hamburg) AVTC Automatic Vehicular Traffic Control ) has announced major upgrades to its key unified-messaging products, E-Mail Access and Desktop Message Manager, as well as a new unified-messaging module, CallXpress3 Desktop Message Manager for Exchange Inbox, for users of the Microsoft Exchange Messaging and groupware software for Windows from Microsoft. Exchange Server is an Internet-compliant e-mail system that runs under Windows NT/2000 and Windows Server 2003. It can be accessed by Web browsers, the Exchange client, versions of Outlook and the earlier Windows Inbox. component of Windows '95. The three products allow users of AVT's CallXpress3 systems to retrieve all of their messages -- voice, fax, and e-mail -- from a single user interface and with a single set of commands. E-Mail Access version 1.1 brings true unified messaging Having access to e-mail, voice mail and faxes via a common computer application or by telephone. For example, unified messaging may send faxes and digitized voice mail to a mail server that turns them into e-mail attachments. to users who want the ability to retrieve and manage all of their messages (voice, fax, and e-mail) from any touch-tone telephone and within a single call. The new version supports users of the three major groupware e-mail programs, Microsoft Mail An earlier and simple messaging system from Microsoft that runs on PC and AppleTalk networks. Gateways are available to a variety of mail systems including X.400, PROFS and MHS. Microsoft Mail-enabled applications are written to the MAPI programming interface. See Microsoft Exchange. , Lotus cc:Mail, and Lotus Notes Messaging and groupware software from IBM Lotus that was introduced in 1989 for OS/2 and later expanded to Windows, Mac, Unix, NetWare, AS/400 and S/390. Notes provides e-mail, document sharing, workflow, group discussions and calendaring and scheduling. Mail. Desktop Message Manager version 3.0 and CallXpress3 Desktop for Exchange Inbox are designed for users who want to retrieve and manage multiple types of messages from a personal computer using an intuitive graphical interface See GUI. . The Telephonic User Interface (TUI tui: see honeyeater. (Telephone User Interface) The combination of Touch-tone input from the telephone keypad coupled with speech output from the connected voicemail or IVR application. ) for Unified Messaging --------------------------------------------------------- In a CallXpress3 system with voice mail, fax mail, and E-Mail Access, subscribers can make a single call from any touch-tone telephone in the world to: listen to their voice messages; listen to their e-mail messages, which E-Mail Access converts to speech; and forward any fax or e-mail message to the fax machine of their choice. The system provides subscribers a single set of procedures for processing all of their messages over the telephone, including answering, storing, deleting, forwarding to other system subscribers, or changing message ordering or notification options. Now supporting users of Microsoft Mail, Lotus cc:Mail, and Lotus Notes Mail e-mail programs, E-Mail Access 1.1 provides a telephonic user interface to unified messaging for tens of millions of groupware e-mail users in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. . E-Mail Access also offers two new options in text-to-speech -- the technology that converts electronic messages to speech. It provides a choice of hardware-based or software-based text-to-speech, which benefits telephony system managers because it can help them maximize the performance of their systems while dramatically reducing the cost of deploying text-to-speech. The text-to-speech capability in E-Mail Access also supports multiple languages. With the introduction of E-Mail Access in 1995, AVT AVT avian arginine vasotocin. See vasotocin. became the first company to offer true unified messaging over the telephone. In December, 1995, E-Mail Access was voted Product of the Year by Computer Telephony See CTI, VoIP and IP telephony. Computer Telephony - Computer Telephone Integration magazine, the leading U.S. publication covering developments in computer telephony. The Graphical User Interface graphical user interface (GUI) Computer display format that allows the user to select commands, call up files, start programs, and do other routine tasks by using a mouse to point to pictorial symbols (icons) or lists of menu choices on the screen as opposed to having to (GUI (Graphical User Interface) A graphics-based user interface that incorporates movable windows, icons and a mouse. The ability to resize application windows and change style and size of fonts are the significant advantages of a GUI vs. a character-based interface. ) for Unified Messaging -------------------------------------------------------- AVT now offers subscribers two options for managing all of their messages from the graphical user interface of a desktop computer: CallXpress3 Desktop Message Manager 3.0 and CallXpress3 Desktop Message Manager for Exchange Inbox. Both options enable subscribers to view, prioritize, review, archive, forward, and store messages of various media types on their PC displays, see the length of each message, and use familiar icons such as slider A block of material that holds the read/write head of a magnetic disk. See flying head. bars and radio buttons A series of on-screen buttons that allow only one selection to be made from the group. If a button is currently selected, it will de-select when any other button is selected. Radio buttons come from the early days of radio, which had five or six preset station buttons in a row. to make message handling more efficient. With the new releases, AVT has again set the pace for powerful, yet friendly user interfaces for unified messaging. Desktop Message Manager 3.0 --------------------------- CallXpress3 Desktop Message Manager 3.0 is a major upgrade to the company's LAN-based unified-messaging product, CallXpress3 Desktop for Windows. New features in Desktop Message Manager include: Caller ID/ANI Compatibility. Where Caller ID A telephone company service that sends the caller's telephone number between the first and second ring of the call. If the calling number is not blocked, the calling number is displayed on the handset or base station of the called party. or automatic number identification (ANI) is available, Desktop Message Manager can display the caller's phone number as part of the message header The identification lines at the beginning of an e-mail message, such as To:, From:, Subject: and Date:. information. This helps to identify the sender of each voice mail message, as well as facilitates returning calls. Live Reply.(TM) Desktop Message Manager supports AVT's new Live Reply feature, which automatically transfers a user to the sender of a voice mail message. The user simply highlights the message to be returned and clicks the "Live Reply" icon. Desktop Message Manager automatically connects the subscriber with the sender of the message. Enhanced Fax Viewer. Desktop Message Manager sports an improved fax viewer. Zoom, rotation, flipping, sizing, and page manipulation features make on-screen on·screen or on-screen adj. & adv. 1. As shown on a movie, television, or display screen. 2. Within public view; in public. management of fax documents a simple task. A new clarity control allows users to enhance the quality of the fax image, making faint or illegible il·leg·i·ble adj. Not legible or decipherable. il·leg  i·bil faxes much easier to understand. Multiple Personal Greetings. This new feature enables the user to set up two greetings, one for busy conditions and one for all other conditions. Callers can determine whether their party is out of the office or simply on the telephone. Registered Mail.(TM) Desktop Message Manager 3.0 enables users to request an electronic "return receipt" when sending a message. When the recipient takes any action on the message -- review, save, discard, or skip -- Desktop Message Manager notifies the sender that the message has been received. Speed and Volume Controls. Desktop Message Manager provides on-screen control of message-playback speed and volume over the telephone or a sound-equipped PC. Users can speed up or slow down their messages, and increase or decrease message volume for easier understanding of messages. Desktop Message Manager for Exchange Inbox ----------------------------------------- CallXpress3 Desktop Message Manager for Exchange Inbox is designed for users who want to leverage the value of their investment in the Microsoft Exchange e-mail component of Windows 95. Desktop Message Manager for Exchange Inbox enables Exchange users to view all of their messages -- voice, fax, and e-mail -- in a single list in the Windows '95 Exchange Inbox, and to manage their messages with a single set of commands. With this release from AVT, Windows 95 users have a product that allows them to increase the value of their e-mail messaging interface by incorporating voice and fax messaging capabilities into the same interface. For example, users who are accustomed to the familiar folder system for organizing files can use the same folders for storing voice and fax messages. This interface is available for organizations that use either Microsoft Mail or Microsoft Exchange as their message store. With E-Mail Access and Desktop Message Manager for Exchange Inbox, AVT is the first manufacturer to offer true unified messaging meaning access to voice, fax, and e-mail messages from a single list and with a single set of commands from both graphical and telephonic user interfaces. Pricing and Availability ------------------------ Manufacturer's suggested U.S. list prices vary according to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. the configuration and number of users. Generally, unified messaging can be deployed for $100-$250 per user. CallXpress3 E-Mail Access, CallXpress3 Desktop Message Manager, and CallXpress3 Desktop for Exchange Inbox can be ordered through AVT's sales channel of over 400 resellers. For more information, contact Applied Voice Technology at 206/820-6000, by fax at 206/820-4040, or by e-mail at info@appliedvoice.com. Applied Voice Technology Inc. develops, manufactures, markets and supports a broad line of open systems-based computer telephony products, including advanced CTI (Computer Telephone Integration) Combining data with voice systems in order to enhance telephone services. For example, automatic number identification (ANI) allows a caller's records to be retrieved from the database while the call is routed to the appropriate party. (computer telephone integration) software, basic call answering systems and voice messaging systems. CTI encompasses a wide range of products that unite the two most essential business instruments -- personal computers and telephones. A $3.5 billion industry, the CTI market is one of the fastest growing technology sectors. Founded in 1982, AVT is publicly traded under the symbol "AVTC" on the NASDAQ national market. -0- NOTE TO EDITORS: News releases are available from AVT's Newsroom fax server. Call 206/820-4089 and follow the prompts. This is document number 77043. News releases can also be found on AVT's World Wide Web site at www.appliedvoice.com. (R)CallXpress3 is a registered trademark of Applied Voice Technology Inc. (TM)Live Reply and Registered Mail are trademarks of Applied Voice Technology Inc. Other product names used in this document are trademarks of their respective owners. CONTACT: Gary R. Good, 206-820-6000, ext. 3475 ggood@appliedvoice.com In the following e-mail address(es), the "at" symbol may not appear correctly -- or at all -- on some computer systems. There is an "at" symbol between: ggood AND appliedvoice.com info AND appliedvoice.com |
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