Applied Voice Technology announces major new release of interactive voice response (IVR) platform: Automated Agent supports any ODBC-compliant database management system, delivers IVR capabilities to Lotus Notes, and offers enhanced messaging.KIRKLAND, Wash.--(BUSINESS WIRE)--March 12, 1996--Applied Voice Technology Inc. (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on : AVTC AVTC Antivirus Test Center (informatics, University of Hamburg) AVTC Automatic Vehicular Traffic Control ) today released a major new version of Automated Agent(TM), the IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. (interactive voice response) software module of AVT's multi-award-winning CallXpress3(R) voice and call processing In telecommunication, the term call processing has the following meanings:
Available immediately, Automated Agent 3.0's ODBC (Open DataBase Connectivity) A database programming interface from Microsoft that provides a common language for Windows applications to access databases on a network. Database Interface Module provides access to multiple database systems, which can be stored locally or on a network server. The module supports Clipper, DB2/2, dBASE, FoxBASE, FoxPro, Informix, Ingres, Oracle, SQL Server An earlier relational DBMS from Sybase and from Microsoft. Sybase introduced SQL Server in 1988 for various Unix versions. In that same year, with help from IBM, Sybase created an OS/2 version that Microsoft licensed and branded as Microsoft SQL Server. , Sybase, and other database systems. This feature is an aid to application developers who want to write a single IVR application for use in multiple computing environments, but who previously had to modify their applications for different databases. With Automated Agent 3.0, a single, generic application can communicate with any ODBC-compliant interface, and the same application can be easily adapted to many computing environments. "Our resellers and developers have been requesting an easier way to develop shrink-wrapped applications," said Tom Minifie, product marketing director of Advanced Applications. "Automated Agent 3.0 delivers on that request. It is much more profitable to sell the same application multiple times than to develop a new application for every sale. With this release of Automated Agent, developers and customers both benefit through shorter development cycles and an interface with industry-standard, widely deployed databases." Key to this release is Automated Agent's interface to Lotus Notes environments. Similar to the ODBC Interface, Automated Agent's new SQL SQL in full Structured Query Language. Computer programming language used for retrieving records or parts of records in databases and performing various calculations before displaying the results. Client Server Interface for Lotus Notes module provides access to data stored in Lotus Notes tables and forms. With this module, developers can add a voice-oriented front-end to existing and future Notes applications -- delivering access to the information from any touch-tone telephone. The addition of IVR functionality to Notes will create tremendous productivity gains through easier access to Notes information, delivering strong benefits to the millions of Notes users. Automated Agent 3.0 also includes enhanced messaging capabilities, enabling a tighter integration with CallXpress3 voice and call processing systems. An Automated Agent 3.0 script can access a CallXpress3 mailbox; obtain specific information about that mailbox; play and record messages; append To add to the end of an existing structure. a message to an existing message; and forward, delete, and save messages. M-Corp (Edison, N.J.), a pioneer in hotel automation, uses these advanced messaging capabilities to provide guest messaging, automatic wake-up calls, and housekeeping applications to the hospitality industry. "Automated Agent provides the sophisticated messaging applications and interactive voice response solutions that the hospitality industry needs and demands," said Paul Manley, M-Corp's vice president of sales and marketing. "With AVT AVT avian arginine vasotocin. See vasotocin. , we can now offer a unique combination of guest services and staff productivity applications that our customers have been asking for." Automated Agent 3.0 is available immediately through AVT's worldwide distribution channel of certified resellers and developers. AVT will present demos of Automated Agent 3.0 at the Computer Telephony See CTI, VoIP and IP telephony. Computer Telephony - Computer Telephone Integration Expo, Booth 1801, Los Angeles Convention Center The Los Angeles Convention Center (abbreviated LACC) is a convention center in downtown Los Angeles. The LACC hosts annual events such as the Greater Los Angeles Auto Show, and was best known to video games fans as host to E3 until its cessation in 2006. , on March 12-14, 1996. Manufacturer's suggested U.S. list prices start at $6,300 and depend on the number of ports ordered and interface modules installed. For more information, contact Applied Voice Technology at 11410 N.E. 122nd Way, P.O. Box 97025, Kirkland, Washington Kirkland is a city in King County, Washington, United States. It is a suburb of Seattle located on the Eastside (of Lake Washington). As of April 1, 2005, the city had an estimated population of 45,740, making Kirkland the eighth largest city in King County and the eighteenth 98083. Contact AVT by telephone at 206/820-6000, by fax at 206/820-4040, or by electronic mail at info@appliedvoice.com. Applied Voice Technology Inc. develops, manufactures, markets and supports a broad line of open systems-based computer-telephony software products and systems that automate call processing and enable a user to manage different types of messages from either a personal computer or telephone. AVT maintains a site on the Internet's World Wide Web: www.appliedvoice.com. Founded in 1982, AVT is publicly traded under the symbol "AVTC" on the NASDAQ national market system. -0- NOTE TO EDITORS: News releases are available from AVT's Newsroom fax server. Call 206/820-4089 and follow the prompts. This is document number 77035. -0- (R)CallXpress3 is a registered trademark and Automated Agent is a trademark of Applied Voice Technology Inc. All other products mentioned are trademarks of their respective owners. CONTACT: Applied Voice Technology Gary R. Good, 206/820-6000, ext. 3475 ggood@appliedvoice.com NOTE TO EDITORS: In the Internet/email addresses noted in this news release, there is an "at" symbol between ggood and appliedvoice.com and between info and appliedvoice.com. This symbol may not appear properly in some systems. |
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