Applied Voice Technology Announces New Digital Integration Support for Lucent, Mitel, Nortel and Panasonic Telephone Systems.KIRKLAND, Wash.--(BUSINESS WIRE)--Nov. 19, 1997--Applied Voice Technology (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on : AVTC AVTC Antivirus Test Center (informatics, University of Hamburg) AVTC Automatic Vehicular Traffic Control ) today announced the availability of four new telephone integration modules that extend the functionality of AVT's family of computer telephony See CTI, VoIP and IP telephony. Computer Telephony - Computer Telephone Integration applications when used in conjunction with Lucent, Mitel, Nortel and Panasonic telephone systems. New features introduced in these integrations include support for Automatic Number Identification (ANI), Dialed Number Identification Service (DNIS (Dialed Number Identification Service) A service that enables a company to identify which telephone number was dialed. A PBX often receives calls on the same port that were dialed to different 800 or 900 numbers, and the DNIS data contains the dialed number so ), as well as visual menu support via the telephone display. "These new telephone integrations are strong enhancements to the overall functionality delivered with the AVT AVT avian arginine vasotocin. See vasotocin. solution," said Joseph A. Staples, AVT's senior vice president of worldwide marketing. "As part of this release, we are meeting the requests of our customers by delivering additional call processing In telecommunication, the term call processing has the following meanings:
Key features of the new integration modules Users of Lucent Definity G3, System 75 and System 85 PBX's can now benefit from CallXpress3, PhoneXpress or CallXpress for Windows NT (Windows New Technology) A 32-bit operating system from Microsoft for Intel x86 CPUs. NT is the core technology in Windows 2000 and Windows XP (see Windows). Available in separate client and server versions, it includes built-in networking and preemptive multitasking. , AVT's computer-telephony solutions, utilizing a digital integration. The digital integration delivers scalability from 4 to 64 ports, support for ANI, CLID CLID Calling Line Identification CLID Calendar Life Identified CLID Caller Id and DNIS for use in intelligent call routing applications and instantaneous call processing. The new Mitel integration is available to new and existing users of CallXpress3 and PhoneXpress, providing a fully-digital connection for use on Mitel SX-200 and SX-2000 PBX's. The digital integration is scalable from 4 to 64 ports, support for ANI and DNIS, instantaneous call processing, and digital quality voice transmission. For users of Nortel's Norstar telephone system and the Panasonic DBS (Direct Broadcast Satellite) A one-way TV broadcast service from a communications satellite to a small round or oval dish antenna no larger than 20" in diameter. system, visual menu support is now available for users of the digital display telephones. Commands for managing messages such as play, pause, forward, reply and delete are written to the display screens supported by the Norstar and Panasonic telephones. Users can now respond to visual commands rather than having to remember which keys on the telephone keypad A telephone keypad is a keypad that appears on a “Touch Tone” telephone. It was standardised when the Dual-tone multi-frequency (DTMF) system was introduced in the 1960s, and replaced the rotary dial. are required for the same commands. The visual menu support will greatly reduce the amount of time spent in training new users and will vastly improve overall customer satisfaction. For more information on these new integrations, contact Applied Voice Technology at 425/820-6000, by fax at 425/820-4040, or by e-mail at info@appliedvoice.com . Applied Voice Technology, Inc. develops and markets a broad line of open systems-based advanced computer telephony products, specializing in fax and call processing, unified messaging, and call center productivity and customer service, sold worldwide through sales representatives, and affiliated distributors, and dealers. Headquartered in Kirkland, Wash., AVT has offices in Canada, the United Kingdom, Germany, Hong Kong and Dubai. In addition, AVT has two wholly-owned subsidiaries -- RightFAX, Inc., based in Tucson, Ariz., and CommercePath, Inc. based in Portland, Oregon. Founded in 1982, AVT is publicly-traded under the symbol "AVTC" on the Nasdaq National Market. AVT maintains a presence on the World Wide Web at www.appliedvoice.com . -0- NOTE TO EDITORS: News releases are available from AVT's Newsroom fax server. Call 425/820-4089 and follow the prompts. This document is number 77077. News releases can also be found on AVT's World Wide Web site at www.appliedvoice.com . CallXpress3 and PhoneXpress are registered trademarks of Applied Voice Technology, Inc. Windows NT is a registered trademark of Microsoft Corporation. Other products mentioned are trademarks of their respective owners. CONTACT: Network Associates Sherri Walkenhorst, 801/373-7888 sherriw@netassoc.com |
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