Applied Voice Technology's CallXpress3 Release 4.0 wins Editor's Choice Awards from Call Center and Teleconnect Magazines.KIRKLAND, Wash.--(BUSINESS WIRE)--Oct. 15, 1996--Applied Voice Technology (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on : AVTC AVTC Antivirus Test Center (informatics, University of Hamburg) AVTC Automatic Vehicular Traffic Control ), announced today that CallXpress3(R) Release 4.0, a major new version of its multi-award-winning voice and call processing In telecommunication, the term call processing has the following meanings:
CallXpress3, AVT's flagship product A primary product of a company, which is typically why the company was founded and/or what made it well known. For example, MS-DOS, Windows and the Microsoft Office suite have been flagship products of Microsoft. CorelDRAW is a flagship product of Corel Corporation. , is a multi-application CTI (Computer Telephone Integration) Combining data with voice systems in order to enhance telephone services. For example, automatic number identification (ANI) allows a caller's records to be retrieved from the database while the call is routed to the appropriate party. (computer telephone integration) product that supports from four to 64 ports, and basic to advanced applications such as voice mail and automated attendant In telephony, an automated attendant (also auto attendant or auto-attendant, or sometimes autoattendant or AA) system allows callers to be automatically transferred to a user's extension without the intervention of a receptionist. , unified messaging, interactive voice response (IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. ) and call management. Release 4.0, which began worldwide distribution last month, offers a new module, Desktop Call Manager(TM), and a host of performance features that include speech recognition, Caller ID and Live Reply(TM). The Live Reply feature enables users to place a call to the sender of a message by pressing a key on their touch-tone telephone or clicking the mouse on their PC. Desktop Call Manager, winner of two "Best of Computer Telephony Expo '96" awards, gives users a graphical interface for managing incoming calls and improving service to customers. "Recognition of this kind from two leading computer telephony publications is a great honor for AVT AVT avian arginine vasotocin. See vasotocin. ," said Richard J. LaPorte, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of AVT. "With an installed base of more than 20,000 systems worldwide, we continue to reinforce our commitment to our customers that we will keep AVT products at the forefront of the marketplace with regards to performance, features and value." Call Center and Teleconnect are industry-leading publications for telecommunications managers seeking comprehensive messaging and call management solutions. News of the Editor's Choice awards is available in the September issue of Call Center and the October issue of Teleconnect. For more information on CallXpress3 Release 4.0, contact Applied Voice Technology at 206/820-6000, by fax at 206/820-4040, or by email at info@appliedvoice.com. Applied Voice Technology Inc. develops, manufactures, markets and supports a broad line of open systems-based computer telephony products, including advanced CTI (computer telephone integration) software, basic call answering systems and voice messaging systems. CTI encompasses a wide range of products that unite the two most essential business instruments -- personal computers and telephones. A $3.5 billion industry, the CTI market is one of the fastest growing technology sectors. AVT has headquarters in Kirkland, Washington, and has offices in Europe, Canada and Hong Kong. In addition, AVT has a wholly owned subsidiary Wholly Owned Subsidiary A subsidiary whose parent company owns 100% of its common stock. Notes: In other words, the parent company owns the company outright and there are no minority owners. , RightFAX Inc., based in Tucson, Arizona. AVT products are marketed worldwide through a network of over 500 telephone system dealers and computer value-added resellers. Founded in 1982, AVT is publicly traded under the symbol "AVTC" on the NASDAQ national market. -0- NOTE TO EDITORS: News releases are available from AVT's Newsroom fax server. Call 206/820-4089 and follow the prompts. This is document number 77053. News releases can also be found on AVT's World Wide Web site at www.appliedvoice.com. CallXpress3 is a registered trademark of Applied Voice Technology Inc. Desktop Call Manager is a trademark of Applied Voice Technology Inc. WORLD WIDE WEB www.appliedvoice.com CONTACT: Applied Voice Technology Inc. Gary Good, 206/820-6000, ext. 3475 ggood@appliedvoice.com |
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