Applied Innovation Management Introduces "The Bug/Defect Tracking Expert 5.0".FREMONT, Calif.--(BUSINESS WIRE)--July 10, 1998-- The first web-based bug/defect tracking system connects developers and managers across multiple locations so bugs can be fixed with ease Applied Innovation Management (AIM) has announced the Bug/Defect Tracking Expert 5.0, the first proven, entirely web-based bug tracking and management system. The global, interactive, dynamic nature of the web makes it the ideal platform on which to base a new generation of bug/tracking systems. With the Bug/Defect Tracking Expert 5.0, developers in multiple locations can now access each other's data banks allowing all defect information to be shared, reducing the time and resources required to provide fixes. "In the past, bugs were typically handled on a case-by-case basis since programmers This is a list of programmers notable for their contributions to software, either as original author or architect, or for later additions. See also: Game programmer, List of computer scientists were separated by geographic and technological boundaries," said Fayez Damra, AIM's Account Executive, Sales and Support. The Bug/Defect Tracking Expert 5.0 is platform independent and accessible from any computer with a standard internet/intranet connection. "Now developers have quick access to shared information about previous bugs and related bugs so they can coordinate fixes. And, managers can have access to an up-to-date work schedule." It records all defects by ticket number in a centralized cen·tral·ize v. cen·tral·ized, cen·tral·iz·ing, cen·tral·iz·es v.tr. 1. To draw into or toward a center; consolidate. 2. database that creates a searchable, sortable, historical archive from which developers can identify urgent and related bugs. It can also help developers and managers to be proactive in identifying and addressing potential problems. The Bug/Defect Tracking Expert 5.0 is a bug tracking system (programming) bug tracking system - (BTS) A system for receiving and filing bugs reported against a software project, and tracking those bugs until they are fixed. Most major software projects have their own BTS, the source code of which is often available for use by other projects. designed for use by development teams to accurately catalogue, organize and rank various product defects reported to the system. It provides technical staff with an automated solution that makes it easy for them to resolve defects, handle requests and provide necessary product enhancements. Quantitative management reports and charts can be generated providing metrics metrics Managed care A popular term for standards by which the quality of a product, service, or outcome of a particular form of Pt management is evaluated. See TQM. on the number, type, and frequency of defects reported and resolved. These reports can help measure success and identify areas needing improvement thereby ensuring stringent quality control. The system's object oriented See object technology and object-oriented programming. web-engine means The Bug Tracking Expert can be customized to fit most development teams' needs without requiring any additional programming. It offers a variety of configurable communication and notification channels such as e-mail or paging to assigned technical staff based on priority or specialty. It can also be set to alert specified staff members if an issue remains unresolved Not completed; not finished; not linked together. See resolve. for longer than a specified time period. The Bug/Defect Tracking Expert is easy to use for both developers and managers since anyone who knows how to use a browser browser Software that allows a computer user to find and view information on the Internet. The first text-based browser for the World Wide Web became available in 1991; Web use expanded rapidly after the release in 1993 of a browser called Mosaic, which used can operate the system. For security and data integrity purposes, each user can be limited to only those tasks the administrator permits them to access. It incorporates a hierarchical display feature similar to Microsoft Explorer(TM) that makes it easy to display information in the system. For example, a manager can display outstanding defects in a hierarchical tree by programmer, by feature and by ticket number. AIM also offers an optional "Large Object Module" that can be used in conjunction with The Bug/Defect Tracking Expert 5.0 and that allows binary and If two conditions are combined by and, they must both be true for the compound condition to be true as well. Likewise, two bits may be combined with and: x y x AND y 0 0 0 0 1 0 1 0 0 1 1 1 I.e. multi-media files to be attached to tickets. As a result, a fix for a particular bug can be attached to a ticket and sent directly back to the submitter providing an immediate resolution to the defect. For more information regarding Asset Expert or any other AIM product, contact AIM by phone at 510/226-2727 or 800/942-7754, via fax at 510/226-7990, or visit company's Internet Web-site at http://www.aim-helpdesk.com. About Applied Innovation Management Founded in 1992, Fremont, California-based Applied Innovation Management (AIM) develops, markets, and supports object-oriented, web-based business management software solutions. AIM specifically provides a number of state-of-the-art software applications for heterogeneous environments Using hardware and system software from different vendors. Organizations often use computers, operating systems and databases from a variety of vendors. Contrast with homogeneous environment. , including an internal/external help desk system (Help Desk Expert), and an asset management program (Barcode Asset Expert) for universal computing computing - computer environments. The company is also widely acknowledged for providing top notch notch (noch) incisure; an indentation on the edge of a bone or other organ. aortic notch dicrotic n. cardiac notch 1. customer support and service. Since 1995, AIM has become the leader in web-based applications See Web application. , being the first in the industry to release a full functioning web-based help desk, as well as bug tracking, contact management, order management, change management, asset and inventory management and customer support. AIM delivers its enterprise solutions through its direct sales force throughout the Unites States.
CONTACT: S&S Public Relations
Laura Margolis, 847/291-1616, ext. 236
margolis@sspr.com
|
|
||||||||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion