Aplicor Receives CRM Excellence Award Fifth Year in a Row.BOCA RATON Boca Raton (bō`kə rətōn`), city (1990 pop. 61,492), Palm Beach co., SE Fla., on the Atlantic; inc. 1925. Boca Raton is a popular resort and retirement community that experienced significant industrial development in the 1970s and 80s. , Fla. -- Aplicor, Inc., a global provider of on-demand CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. (Customer Relationship Management) and ERP (Enterprise Resource Planning) An integrated information system that serves all departments within an enterprise. Evolving out of the manufacturing industry, ERP implies the use of packaged software rather than proprietary software written by or for one customer. (Enterprise Resource Planning See ERP. (application, business) Enterprise Resource Planning - (ERP) Any software system designed to support and automate the business processes of medium and large businesses. ) hosted business software applications, today received the 2008 CRM Excellence Award from Technology Marketing Corporation's (TMC TMC Technology Marketing Corporation (Norwalk, Connecticut) TMC Texas Medical Center (Houston, TX) TMC Traffic Message Channel TMC The Movie Channel TMC Traffic Management Center [R]) Customer Interaction Solutions[R] magazine. This award marks the fifth consecutive CRM Excellence recognition. "Aplicor has demonstrated to the editors of Customer Interaction Solutions that their products and services have substantially improved the processes of their clients' businesses by streamlining and facilitating the flow of information needed for companies to retain their most precious asset...their customers," said Nadji Tehrani Nadji Tehrani is an American businessman, the founder and CEO of Technology Marketing Corporation (TMC), which publishes magazines and runs conferences devoted to the business of telemarketing, a word on which Tehrani himself holds a registered trademark. , founder and chairman of TMC, publishers of Customer Interaction Solutions. The Ninth Annual CRM Excellence Award winners were chosen on the basis of their products' ability to help extend and expand the customer relationship to become all encompassing, covering the entire enterprise and the entire lifetime of the customer. The CRM Excellence Award is based on hard data, including facts and numbers demonstrating the improvements that the winner's product has made in client businesses. Customer Interaction Solutions has been the premier publication in the CRM, call center and teleservices industries since 1982. Aplicor CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. Chuck T. Schaeffer, responded to the award notification, "We have tremendous experience and demonstrated results that have been validated by customers and recognized by the industry. Our primary business achievement indicators have always been our clients' quantifiable successes. Our own sustained business value is realized not just by client acquisitions and financial growth, but through our client's achievements in meeting or exceeding their CRM objectives, their desire to increase and extend Aplicor's software utilization in their organizations and their willingness to serve as testaments to Aplicor's value proposition." Aplicor will be featured in the May 2008 issue of Customer Interactions Solutions magazine. For further information, contact pkoltis@aplicor.com or visit http://www.aplicor.com/. |
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