Apisphere Adds Location-Awareness Capabilities to Fieldpoint's Service Management Software.BERKELEY, Calif. -- Apisphere Inc. (www.apisphere.com), a leading provider of location-awareness services for mobile business applications and devices, today announced a partnership with Fieldpoint Service Applications Inc. to integrate its real-time geo-location data capabilities into FieldPoint's mobile help desk, field service, contracts and project management applications. Fieldpoint's Alert software offers customizable Web-based professional services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products. applications for IT help desk support, knowledge base management, field service dispatching, resource scheduling, project management, retainer A contract between attorney and client specifying the nature of the services to be rendered and the cost of the services. Retainer also denotes the fee that the client pays when employing an attorney to act on her behalf. contracts, timesheets, pricing and customer billing. Apisphere's Geo-Enabled Mobility (GEM) platform will be integrated with Alert to enhance the application with location-awareness capabilities. Apisphere will work with Fieldpoint to boost its customers' service management by providing targeted real-time geographical information to improve efficiency and reduce costs- ranging from delivering location-specific traffic updates to service vehicles on route, to assigning a support call to service technicians in the field based on their current location. "By providing our customers with up-to-the-minute geographic data Geographic data is about much more than electronic pictures of maps. The geographic data that describes our world allows for city planning, flood prediction and relief, emergency service routing, environmental assessments, wind pattern monitoring and many other applications. , we will be able to help them manage and deploy their resources more efficiently and effectively, ultimately reducing their costs," said Rich Smart, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. , Fieldpoint. "With Apisphere's real-time location-awareness capabilities integrated into our Alert software, we can further differentiate our professional services solutions by providing customers access to meaningful and relevant geographic information at their fingertips "Fingertips" is a 1963 number-one hit single recorded live by "Little" Stevie Wonder for Motown's Tamla label. Wonder's first hit single, "Fingertips" was the first live, non-studio recording to reach number-one on the Billboard Pop Singles chart in the United States. ." Apisphere's GEM platform will provide Fieldpoint's Alert software with real-time location information customized to the client's needs including directions to service stops, route optimization optimization Field of applied mathematics whose principles and methods are used to solve quantitative problems in disciplines including physics, biology, engineering, and economics. as well as mobile resource location and tracking. Additionally, for field service customers, it will automate the assignment of support calls based on the location of resources in real-time, helping to considerably reduce response times. "With the enormous growth in professional services market worldwide, businesses are looking for Looking for In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with. solutions that can help them respond more rapidly and accurately in any situation as well as make quick decisions on how to most effectively allocate resources," said Craig Harper, CEO, Apisphere. "With Apisphere's location-aware solutions Fieldpoint is offering its customers an exceptional scheduling and resource management tool as well as mobile field service functionalities that are second to none." About Apisphere Inc. Apisphere, Inc. transforms the value of mobile applications and devices with location-awareness services that dramatically enhance the productivity and efficiency of mobile workers. Apisphere's innovative approach to location-aware mobile content delivery is combined with its unique, patentable technology and a highly scalable Software-as-a-Service (SaaS) business model. For more information, visit www.apisphere.com. About Fieldpoint Service Applications Inc. Fieldpoint Service Applications Inc., developer of Alert Software, is a leading provider of web based Coming from a Web server. See Web application. service management software. Alert uses Microsoft's[R] advanced .NET technology to provide help desk, field service, contract management and project management applications. Alert works seamlessly with Microsoft Dynamics Microsoft Dynamics is a line of software for business made by Microsoft. It was previously known by the codename of Project Green. It replaces the previous family of Microsoft Business Solutions. and Great Plains (GP) CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. . For more information visit, www.fieldpoint.net |
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