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Aperum's FACTS Relationship Management Fits Minnesota Glove.


Business Editors/High-Tech Writers

DULUTH, Ga.--(BUSINESS WIRE)--June 24, 2003

FACTS Relationship Management Solution powered by Pivotal Systems,

Inc. allows Glove Distributor to Build and Strengthen Customer

Relationships

Aperum(TM), a leading provider of software solutions for the distribution market, today announced another success for their FACTS software solution with Relationship Management powered by Pivotal Systems, LLC (Logical Link Control) See "LANs" under data link protocol.

LLC - Logical Link Control
.

Relationship Management is a powerful information management solution that allows distributors to quickly capture, organize and access business information, integrating and centralizing data and communications throughout their organization.

Founded in 1978, Minnesota Glove is the largest distributor of industrial work gloves and protective clothing in the upper Midwest The Upper Midwest is a region of the United States with no universally agreed-upon boundary, but it almost always lies within the US Census Bureau's definition of the Midwest and includes the states of Minnesota and Wisconsin, as well as at least the Upper Peninsula of Michigan. . A FACTS user since 1996, Minnesota Glove recently enhanced their FACTS system with Relationship Management, gaining new levels of productivity, accuracy and consistency through centralized information to better manage customers, vendors and prospects.

"Relationship Management provides visibility into sales activity and account status," says Danna Nelson, FACTS product manager at Aperum. Nelson continues, "With coordinated customer communications and integrated information, processes are streamlined and errors are reduced to dramatically improve overall service quality and customer satisfaction."

"By implementing the Relationship Management solution for FACTS, Minnesota Glove has taken a giant step in their long term strategic plan to gain market share based on superior customer service," says Martin Rubin, president of Pivotal Systems. "Not only has Relationship Management significantly increased productivity relating to relating to relate prepconcernant

relating to relate prepbezüglich +gen, mit Bezug auf +acc 
 prospects and existing customers, but it has greatly enhanced vendor communications for expediting orders," concludes Rubin.

About Aperum

Founded in 1979 and headquartered in metro Atlanta, Georgia, Aperum, formerly Software Solutions, Inc., offers a comprehensive suite of software products for distributors including TakeStock, FACTS and DMAS DMAS Department of Medical Assistance Services (Virginia)
DMAS Data Management and Analysis Subcommittee
DMAS Dyna-Metric Microcomputer Analysis System
DMAS Digital Modular Avionics System
DMAS Distributed Multi-Agent System
. As one of the leading providers of software and services in the distribution market, Aperum serves nearly 3,000 customers through a network of dedicated and experienced Solution Partners who provide local sales, service and support to distribution companies throughout North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. . For more information, visit www.aperum.com.

About Pivotal Systems, LLC

Pivotal Systems, LLC addresses the challenges facing distributors today: increasing profitability and efficiency, integrating inventory management with a comprehensive accounting system and providing exceptional customer service. Pivotal Systems has installed and continues to support FACTS for more than 100 distributors in the Upper Midwest. Services include individually tailored solutions using design, programming, consultation, training and support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services  to best meet each distributor's individual needs. Pivotal Systems is a premier distributor of Aperum products including FACTS and TakeStock and is a center of excellence for Relationship Management. For more information, visit www.pivotalsystems.com.

About Minnesota Glove, Inc.

Minnesota Glove, Inc. is the largest distributor of industrial work gloves and protective clothing in the Upper Midwest. Founded in 1978, Minnesota Glove's first commitment was primarily hand protection. The concept grew into other related areas of personal protective equipment (PPE PPE (Brit) n abbr (Univ) (= philosophy, politics, and economics) → Studiengang bestehend aus Philosophie, Politologie und Volkswirtschaft

PPE n abbr (BRIT ) (SCOL
), such as safety glasses, hard hats, work boots, hearing protective devices and respirators. Today, Minnesota Glove's large inventory allows them to achieve fast turnaround on orders. Company sales representatives service a customer base in Minnesota, Wisconsin, Iowa, North Dakota North Dakota, state in the N central United States. It is bordered by Minnesota, across the Red River of the North (E), South Dakota (S), Montana (W), and the Canadian provinces of Saskatchewan and Manitoba (N). , South Dakota South Dakota (dəkō`tə), state in the N central United States. It is bordered by North Dakota (N), Minnesota and Iowa (E), Nebraska (S), and Wyoming and Montana (W).  and Nebraska. Minnesota Glove also has a walkup walk·up also walk-up  
n.
1. An apartment house or office building with no elevator.

2. An apartment or office in a building with no elevator.
 retail outlet open to the public at their corporate headquarters located in West St. Paul, Minnesota West St. Paul is a city in Dakota County, Minnesota, immediately south of the city of Saint Paul, Minnesota. The quirky naming in part comes from the fact that the city is on the "west" bank of the Mississippi River—the river flows toward the east at this point. . For more information, visit www.minnesotaglove.com.

TakeStock, FACTS and DMAS are registered trademarks of Aperum. Other product and company names herein may be registered trademarks of their respective owners.
COPYRIGHT 2003 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2003, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1U4MN
Date:Jun 24, 2003
Words:561
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