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Aon Reports Third Quarter and Nine Months 2003 Results.


Business Editors

CHICAGO--(BUSINESS WIRE)--Nov. 4, 2003

Aon Corporation (NYSE NYSE

See: New York Stock Exchange
:AOC AOC,
n an acronym for the Aromatherapy Organizations Council.
) today reported third quarter and nine months 2003 results.

Third Quarter and Nine Months Review

Third quarter net income from continuing operations continuing operations

Parts of a business that are expected to be maintained as an ongoing segment of an overall business operation. Income and losses from continuing operations are reported separately if any segments have been discontinued during the
 was $140 million or $0.44 per share compared with $121 million or $0.43 per share in 2002 before World Trade Center (WTC WTC World Trade Center, see there ) items. Nine months net income from continuing operations before WTC items grew to $477 million or $1.50 per share from $289 million or $1.03 per share in 2002.

Reported net income per share for the third quarter was $0.36 compared with $0.46 in 2002. Nine months reported results increased to $1.30 per share from $1.03 per share in 2002.

Third quarter losses from discontinued operations Discontinued operations

Divisions of a business that have been sold or written off and that no longer are maintained by the business.
 were $0.08 and $0.01 per share in 2003 and 2002, respectively. Nine months comparable losses were $0.11 and $0.04 per share. The automobile automobile, self-propelled vehicle used for travel on land. The term is commonly applied to a four-wheeled vehicle designed to carry two to six passengers and a limited amount of cargo, as contrasted with a truck, which is designed primarily for the transportation of  finance service business that is being discontinued dis·con·tin·ue  
v. dis·con·tin·ued, dis·con·tin·u·ing, dis·con·tin·ues

v.tr.
1. To stop doing or providing (something); end or abandon:
 has been in run-off run-off n (in contest, election) → desempate m (= extra race); carrera de desempate

run-off n (in contest, election) →
 since first quarter 2001 (see below). WTC items were zero and a positive $0.04 per share, respectively, in third quarter 2003 and 2002. Similar nine months WTC comparisons were a negative $0.09 per share and a positive $0.04 per share.

Patrick G. Ryan Ryan may refer to: Places
  • Division of Ryan, an electoral district in the Australian House of Representatives, in Queensland
  • Ryan, Iowa
  • Ryan, Oklahoma
  • Ryan Township, Pennsylvania
  • Ryan, New South Wales
Film and television
, chairman and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  of Aon Corporation, said, "Our international brokerage BROKERAGE, contracts. The trade or occupation of a broker; the commissions paid to a broker for his services.  and U.S. reinsurance The contract made between an insurance company and a third party to protect the insurance company from losses. The contract provides for the third party to pay for the loss sustained by the insurance company when the company makes a payment on the original contract.  businesses drove organic revenue growth in the quarter, which was tempered by lower than expected revenue in claims services and Americas A·mer·i·cas   , the

See America.
 brokerage. Overall brokerage results did not achieve our internal targets, and we will be implementing additional and more aggressive actions to improve both top and bottom line performance."

Mr. Ryan added, "Consulting results have been pressured by the challenging economic environment, but I believe we are poised to improve our profitability in this business, especially if the employment picture begins to improve. Operating income Operating Income

The profit realized from a business' own operations.

Notes:
This would not include income from things such as investments in other firms. Also referred to as operating profit or recurring profit.
 in our underwriting Underwriting

1. The process by which investment bankers raise investment capital from investors on behalf of corporations and governments that are issuing securities (both equity and debt).

2. The process of issuing insurance policies.
 business was up from unusually low levels a year ago, and we are seeing the benefits of our back-to-basics strategy."

Third Quarter Segment Review

This press release contains references to certain non-GAAP financial measures. The company believes that these financial measures provide additional indicators of performance that investors can use in evaluating the company's results. The financial information attached to this press release contains a reconciliation of such financial measures to the relevant GAAP GAAP

See: Generally Accepted Accounting Principles


GAAP

See generally accepted accounting principles (GAAP).
 amounts.

Risk and Insurance Brokerage Services third quarter revenue grew 10% to $1.37 billion. Organic revenue growth for the total segment was 7%. Within the segment, International brokerage had the best organic revenue growth at 16%, followed by Reinsurance brokerage at 8%, driven mostly by good U.S. results. Americas brokerage grew 4% and Claims services revenues declined 10% on an organic basis.

Pretax income pretax income

Reported income before the deduction of income taxes. Pretax income is sometimes considered a better measure of a firm's performance than aftertax income because taxes in one period may be influenced by activities in earlier periods.
 was $187 million compared to $209 million in third quarter 2002, and the pretax pre·tax  
adj.
Existing before tax deductions: pretax income.

pretax adj [profit] → vor (Abzug der) Steuern 
 margin was 13.6% versus 16.8% a year ago. Excluding a favorable fa·vor·a·ble  
adj.
1. Advantageous; helpful: favorable winds.

2. Encouraging; propitious: a favorable diagnosis.

3.
 $18 million WTC item in third quarter 2002, prior year pretax income was $191 million and the pretax margin was 15.3%.

Third quarter margin comparisons versus the prior year were negatively affected by the following items: a $25 million increase in pension costs, a $22 million decline in investment income and a $10 million decrease in claims services pretax income. As previously reported, management is taking actions to improve the long-term Long-term

Three or more years. In the context of accounting, more than 1 year.


long-term

1. Of or relating to a gain or loss in the value of a security that has been held over a specific length of time. Compare short-term.
 financial performance of Claims services and is evaluating strategic options. Brokerage results were also negatively affected by a stock-based incentive adjustment ($7 million pretax). The adjustment did not have a material impact on prior results and will not affect future periods.

Consulting revenue rose 6% to $286 million. Benefits, compensation, management and communications consulting achieved 3% organic revenue growth in a challenging environment. Human resource outsourcing (1) Contracting with outside consultants, software houses or service bureaus to perform systems analysis, programming and datacenter operations. Contrast with insourcing. See netsourcing, ASP, SSP and facilities management.  revenues declined 8% on an organic basis due mostly to reduced headcount head count or head·count
n.
1. The act of counting people in a particular group.

2. The number of people counted in this way.

Noun 1.
 at many client organizations. Third quarter human resource outsourcing comparisons included the large AT&T contract for the first time in both the current and prior year periods.

Pretax income was $20 million compared with $26 million one year ago, and the pretax margin was 7.0% versus 9.7%. The margin decline is primarily due to a previously reported change in the allocation The apportionment or designation of an item for a specific purpose or to a particular place.

In the law of trusts, the allocation of cash dividends earned by a stock that makes up the principal of a trust for a beneficiary usually means that the dividends will be treated as
 method ($4 million pretax) for centrally controlled costs, which was implemented in first quarter 2003. The previously noted stock-based incentive adjustment also reduced consulting segment pretax income by $3 million.

Insurance Underwriting revenue increased 3% to $742 million in third quarter 2003. Total underwriting segment organic revenue growth, based on written premiums, was also 3%.

Accident and health (A&H) insurance revenues declined 4% on an organic basis, due in part to the previously reported exiting of Latin Lat·in  
n.
1.
a. The Indo-European language of the ancient Latins and Romans and the most important cultural language of western Europe until the end of the 17th century.

b.
 American American, river, 30 mi (48 km) long, rising in N central Calif. in the Sierra Nevada and flowing SW into the Sacramento River at Sacramento. The discovery of gold at Sutter's Mill (see Sutter, John Augustus) along the river in 1848 led to the California gold rush of  and other non-core businesses. Warranty An assurance, promise, or guaranty by one party that a particular statement of fact is true and may be relied upon by the other party.

Warranties are used in a variety of commercial situations. In many instances a business may voluntarily make a warranty.
, credit and select property and casualty organic revenue growth was 11%.

Pretax income increased 41% to $58 million, compared with third quarter 2002. Pretax margins grew to 7.8% from 5.7%. The "back-to-basics" focus in A&H underwriting improved the benefits payout ratio Payout Ratio

The percentage of earnings paid out in dividends. It is calculated by dividing dividends per share by earnings per share.

Notes:
The payout ratio indicates how well earnings support the dividend payments: the lower the ratio, the more secure the dividend.
, which contributed to the margin increase. The benefits ratio also improved in the warranty business, but worsened in the select property and casualty portfolio due to a $21 million pretax ($0.04 per share) loss from the run-off of National Program Services, Inc. (NPS NPS National Park Service
NPS Naval Postgraduate School
NPS Net Promoter Score (customer management)
NPS Non-Point Source pollution
NPS Native Plant Society
NPS Norfolk Public Schools (Virginia) 
) business (a matter previously reported in 2002). Third quarter 2002 results included costs from the previously planned spin-off The situation that arises when a parent corporation organizes a subsidiary corporation, to which it transfers a portion of its assets in exchange for all of the subsidiary's capital stock, which is subsequently transferred to the parent corporation's shareholders.  of the underwriting businesses.

The pretax margin was negatively affected by the decline in investment income year-to-year. The decline was partially attributed to the run-off of deposit-type contracts, which also lowered benefits to policyholders.

The statutory capital and surplus of the underwriting group has improved substantially during the past year, and it is anticipated that dividend payments to the parent company will resume in 2004.

Corporate and Other segment revenue of $14 million improved from $8 million in third quarter 2002, due mostly to improved equity investment results.

The Corporate and Other segment pretax loss pretax loss

A loss reported before tax benefits are considered.
 improved to $28 million from a pretax loss of $51 million a year ago, largely due to improved revenues and lower general expenses, which were negatively impacted in the prior year by spin-off plan costs. Revenues and expenses related to the run-off of the automobile finance service business have been reclassified from the Corporate and Other segment to discontinued operations, beginning with the third quarter 2003 presentation (see below).

Other Items

Defined benefit pension costs increased by approximately ap·prox·i·mate  
adj.
1. Almost exact or correct: the approximate time of the accident.

2.
 $31 million pretax ($0.06 per share) in third quarter 2003 compared to a year ago on a consolidated con·sol·i·date  
v. con·sol·i·dat·ed, con·sol·i·dat·ing, con·sol·i·dates

v.tr.
1. To unite into one system or whole; combine:
 basis. After netting the effect of currency hedges Currency hedge

Applies mainly to international equities. Hedging technique to guard against foreign exchange fluctuations (i.e., short Euro l00 mm when holding a long position of Euro l00 mm in stocks).
, the positive impact of foreign currency translations was approximately $0.02 per share in the quarter.

Discontinued Operations

Aon decided in third quarter 2003 that it will sell its automobile finance servicing business, which has been in run-off since first quarter 2001. Based on this decision, the operating results from prior periods attributable attributable

emanating from or pertaining to attribute.


attributable proportion
see attributable risk (below).

attributable risk
 to this unit have been reclassified as discontinued operations. The loss recorded in third quarter 2003 for discontinued operations is comprised of operating losses operating loss

The excess of operating expenses over revenue. As with operating income, operating losses exclude revenues and expenses from operations that are not considered a regular part of the business. Also called deficit. Compare operating income.
 ($0.03 per share) and a loss from the revaluation Revaluation

A calculated adjustment to a country's official exchange rate relative to a chosen baseline. The baseline can be anything from wage rates to the price of gold to a foreign currency. In a fixed exchange rate regime, only a decision by a country's government (i.e.
 of the business ($0.05 per share).

As previously reported, operating losses from these operations were $16 million pretax ($0.03 per share) in the first half of 2003, and $12 million pretax ($0.03 per share) in the first half of 2002.

Financial Strength Highlights

Total debt decreased $227 million from June June: see month.  30, 2003 to approximately $1.5 billion at September September: see month.  30, 2003. Stockholders' equity Stockholders' Equity

The portion of the balance sheet that includes capital received from investors in exchange for stock (paid-in capital), donated capital, and retained earnings. This is equal to total assets minus liabilities, preferred stock and intangible assets.
 increased to approximately $4.4 billion. Total debt and preferred securities as a percentage of total capital improved to 34% from 37% at June 30, 2003.

Approximately 90% of Aon's investment portfolio at quarter end was in short-term Short-term

Any investments with a maturity of one year or less.


short-term

1. Of or relating to a gain or loss on the value of an asset that has been held less than a specified period of time.
 and fixed maturities. More than 96% of the fixed income securities were investment grade.

WTC Property Insurance Claim

In November November: see month.  2003, Aon reached a final settlement of approximately $200 million for its WTC property insurance claim. A cash payment of approximately $92 million is expected during fourth quarter 2003, in addition to the $108 million already collected. The final accounting treatment will be determined prior to the release of fourth quarter 2003 earnings.

Additional Accounting and Disclosure Changes

In May 2003, the Financial Accounting Standards Board Financial Accounting Standards Board (FASB)

Board composed of independent members who create and interpret Generally Accepted Accounting Principles (GAAP).
 (FASB FASB

See: Financial Accounting Standards Board


FASB

See Financial Accounting Standards Board (FASB).
) issued FAS Statement No. 150, Accounting for Certain Financial Instruments with Characteristics of both Liabilities and Equity. This Statement established standards for classifying and measuring as liabilities certain financial instruments that embody em·bod·y  
tr.v. em·bod·ied, em·bod·y·ing, em·bod·ies
1. To give a bodily form to; incarnate.

2. To represent in bodily or material form:
 obligations of the issuer and have characteristics of both liabilities and equity.

On October October: see month.  29, 2003, FASB indefinitely in·def·i·nite  
adj.
Not definite, especially:
a. Unclear; vague.

b. Lacking precise limits: an indefinite leave of absence.

c.
 deferred the application of certain portions of FAS 150. As a result of this deferral deferral - Waiting for quiet on the Ethernet.  and additional analysis, Aon will not reclassify Verb 1. reclassify - classify anew, change the previous classification; "The zoologists had to reclassify the mollusks after they found new species"
class, classify, sort out, assort, sort, separate - arrange or order by classes or categories; "How would you
 to liabilities its Trust Preferred Capital Securities ($702 million) and Redeemable Redeemable

Eligible for redemption under the terms of an indenture.
 Preferred Stock Stock shares that have preferential rights to dividends or to amounts distributable on liquidation, or to both, ahead of common shareholders.

Preferred stock is given preference over common stock. Holders of preferred stock receive dividends at a fixed annual rate.
 ($50 million), or the minority interest and preferred dividends preferred dividend n. a payment of a corporation's profits to holders of preferred shares of stock. (See: preferred stock)  related to these securities. Aon's third quarter 2003 financial statement presentation of these items is therefore consistent with second quarter 2003 and prior periods.

Future Outlook

Mr. Ryan commented, "We had lower than expected revenue growth and income in the quarter in our brokerage business. Excluding WTC and special items, the nine months pretax brokerage margin declined slightly from a year ago (14.2% versus 14.3%), and the comparable full year margin may not exceed the 15.2% margin achieved in 2002."

Mr. Ryan added, "Seasonally, the fourth quarter is Aon's best, particularly in our brokerage and consulting businesses. A majority of analysts forecast fourth quarter earnings per share to be within a range of $0.54 to $0.58, and we are comfortable with that range, before any benefit from the WTC settlement, based on our current outlook of continuing operations. Nine months 2003 earnings per share from continuing operations were $1.50 before WTC charges ($0.09 per share)."

"We have an outstanding team of professionals, a tremendous client franchise and industry-leading resources. We intend to impose a dramatically increased level of discipline around our operations, with a clear goal of increasing financial returns for our stockholders."

The Company will host an audio webcast today at 10:00 a.m. (CST CST
abbr.
1. Central Standard Time

2. convulsive shock treatment


CST Central Standard Time

Noun 1.
) that can be accessed at www.aon.com.

Aon Corporation (www.aon.com) is a holding company that is comprised of a family of insurance brokerage, consulting and insurance underwriting subsidiaries.

This press release contains certain statements relating to relating to relate prepconcernant

relating to relate prepbezüglich +gen, mit Bezug auf +acc 
 future results, which are forward-looking statements forward-looking statement

A projected financial statement based on management expectations. A forward-looking statement involves risks with regard to the accuracy of assumptions underlying the projections.
 as that term is defined in the Private Securities Litigation Reform Act The Private Securities Litigation Reform Act of 1995 (PSLRA) implemented several significant substantive changes affecting certain cases brought under the federal securities laws, including changes related to pleading, discovery, liability, class representation and awards fees and  of 1995. These forward-looking statements are subject to certain risks and uncertainties that could cause actual results to differ materially from either historical or anticipated results, depending on a variety of factors. Potential factors that could impact results include the general economic conditions in different countries around the world, fluctuations in global equity and fixed income markets, exchange rates, rating agency actions, pension funding, changes in commercial property and casualty markets and commercial premium rates, the competitive environment, the actual costs of resolution of contingent liabilities Contingent Liability

1. The possibility of an obligation to pay certain sums dependent on future events.

2. Defined obligations by a company that must be met, but the probability of payment is minimal.

Notes:
1.
 and other loss contingencies Contingencies (ISSN 1048-9851) is the bimonthly magazine of the American Academy of Actuaries, providing a large and diverse readership with general interest and technical articles on a wide range of issues related to the actuarial profession. , the heightened level of potential errors and omissions errors and omissions n. short-hand for malpractice insurance which gives physicians, attorneys, architects, accountants and other professionals coverage for claims by patients and clients for alleged professional errors and omissions which amount to negligence.  liability arising from placements of complex policies and sophisticated reinsurance arrangements in an insurance market in which insurer An individual or company who, through a contractual agreement, undertakes to compensate specified losses, liability, or damages incurred by another individual.

An insurer is frequently an insurance company and is also known as an underwriter.
 reserves are under pressure, and the timing and resolution of related insurance and reinsurance issues relating to the events of September 11, 2001. Further information concerning the Company and its business, including factors that potentially could materially affect the Company's financial results, are contained in the Company's filings with the Securities and Exchange Commission.

Aon Corporation
Consolidated Summary of Operations

                         Third Quarter Ended      Nine Months Ended
                       ----------------------- -----------------------
                        Sept.   Sept.           Sept.   Sept.
(millions except per     30,     30,   Percent   30,     30,   Percent
 share data)             2003    2002   Change   2003    2002   Change
                       ------- ------- ------- ------- ------- -------
Revenue
-------
 Brokerage commissions
  and fees             $1,660  $1,547      7 % $5,041  $4,493     12 %
 Premiums and other       673     607     11    1,940   1,780      9
 Investment income         58      88    (34)     228     171     33
                       ------- ------- ------- ------- ------- -------
    Total revenue       2,391   2,242      7    7,209   6,444     12
                       ------- ------- ------- ------- ------- -------

Expenses
--------
 General expenses       1,745   1,640      6    5,247   4,754     10
 Benefits to
  policyholders           367     350      5    1,037   1,055     (2)
 Interest expense          24      32    (25)      79      91    (13)
 Amortization of
  intangible assets        18      13     38       46      38     21
 Unusual charges
  (credits) - World
  Trade Center              -     (18)  (100)      46     (18)   N/A
                       ------- ------- ------- ------- ------- -------
    Total expenses      2,154   2,017      7    6,455   5,920      9
                       ------- ------- ------- ------- ------- -------

Income From Continuing
 Operations Before
 Income Tax and
 Minority Interest        237     225      5      754     524     44
 Provision for income
  tax (37% in 2003 and
  2002)                    88      83      6      279     194     44
                       ------- ------- ------- ------- ------- -------
Income From Continuing
 Operations Before
 Minority Interest        149     142      5      475     330     44
 Minority interest -
  8.205% trust
  preferred capital
  securities               (9)    (10)   N/A      (27)    (30)   N/A
                       ------- ------- ------- ------- ------- -------
Income From Continuing
 Operations               140     132      6      448     300     49

Loss From Discontinued
 Operations, net of
 tax                      (25)     (4)   N/A      (35)    (12)   N/A

                       ------- ------- ------- ------- ------- -------
Net Income               $115    $128    (10)%   $413    $288     43 %
                       ======= ======= ======= ======= ======= =======
 Preferred stock
  dividends                (1)     (1)     -       (2)     (2)     -
                       ------- ------- ------- ------- ------- -------
Net Income Available
 for Common
 Stockholders            $114    $127    (10)%   $411    $286     44 %
                       ======= ======= ======= ======= ======= =======

Basic Per Share:
 Income from
  continuing
  operations            $0.44   $0.47     (6)%  $1.41   $1.08     30 %
 Discontinued
  operations            (0.08)  (0.01)   N/A    (0.11)  (0.04)   N/A
                       ------- ------- ------- ------- ------- -------
 Net income             $0.36   $0.46    (22)%  $1.30   $1.04     25 %
                       ======= ======= ======= ======= ======= =======

Dilutive Per Share:
 Income from
  continuing
  operations            $0.44   $0.47     (6)%  $1.41   $1.07     32 %
 Discontinued
  operations            (0.08)  (0.01)   N/A    (0.11)  (0.04)   N/A
                       ------- ------- ------- ------- ------- -------
 Net income             $0.36   $0.46    (22)%  $1.30   $1.03     26 %
                       ======= ======= ======= ======= ======= =======

 Dilutive average
  common and common
  equivalent shares
  outstanding           318.6   277.1           317.3   277.2
                       ======= =======         ======= =======



Aon Corporation
Segments - Third Quarter Continuing Operations

                                              Third Quarter Ended
                                         -----------------------------
                                         Sept. 30, Sept. 30,  Percent
(millions)                                  2003      2002     Change
                                         -----------------------------
Revenue
-------
Risk and insurance brokerage services
 Risk management and insurance brokerage
  - Americas                             $    562  $    534       5 %
 Risk management and insurance brokerage
  - International                             478       403      19
 Reinsurance brokerage and related
  services                                    232       210      10
 Claims services                               98       100      (2)
                                         --------- --------- --------
   Total risk and insurance brokerage
    services                                1,370     1,247      10
                                         --------- --------- --------
Consulting
 Benefits, compensation, management and
  communications consulting                   214       193      11
 Human resource outsourcing                    72        76      (5)
                                         --------- --------- --------
   Total consulting                           286       269       6
                                         --------- --------- --------
Insurance underwriting
 Accident & health and life                   416       415       -
 Warranty, credit and property &
  casualty                                    326       303       8
                                         --------- --------- --------
   Total insurance underwriting               742       718       3
                                         --------- --------- --------

  Total operating segments                  2,398     2,234       7

 Corporate and other                           14         8      75

 Intersegment revenues                        (21)        -     N/A
                                         --------- --------- --------
  Total revenue                          $  2,391  $  2,242       7 %
                                         ========= ========= ========

Investment Income (Included in Revenue above)
---------------------------------------------
 Risk and insurance brokerage services   $     16  $     38     (58)%
 Consulting                                     -         -       -
 Insurance underwriting excluding
  deposit-type contracts                       27        35     (23)
 Insurance underwriting - deposit-type
  contracts                                     1         7     (86)
 Corporate and other                           14         8      75
                                         --------- --------- --------
  Total investment income                $     58  $     88     (34)%
                                         ========= ========= ========

Income (Loss) From Continuing Operations
 Before Income Tax and Minority Interest
----------------------------------------
 Risk and insurance brokerage services
  (3)                                    $    187  $    209     (11)%
 Consulting                                    20        26     (23)
 Insurance underwriting                        58        41      41
                                         --------- --------- --------
  Total operating segments                    265       276      (4) %
  Corporate and other                         (28)      (51)    N/A
                                         --------- --------- --------
  Total income from continuing
   operations before income tax and
   minority interest                     $    237  $    225       5 %
                                         ========= ========= ========

Income From Continuing Operations Before
 Income Tax - Margins
---------------------
 Risk and insurance brokerage services       13.6%     16.8%
 Consulting                                   7.0%      9.7%
 Insurance underwriting                       7.8%      5.7%
  Total operating segments                   11.1%     12.4%



Aon Corporation
Segments - Third Quarter Continuing Operations

                                          Third Quarter Ended
                                 -------------------------------------
                                              Less:      Less: Organic
                                   Less:   Acquisitions, All   Revenue
                                  Currency Divestitures  Other Growth
(millions)                         Impact   & Transfers   (1)    (2)
                                 --------- ------------ ------ -------
Revenue
-------
Risk and insurance brokerage
 services
 Risk management and insurance
  brokerage - Americas                1 %           - %   - %      4 %
 Risk management and insurance
  brokerage - International           8            (2)   (3)      16
 Reinsurance brokerage and
  related services                    2             -     -        8
 Claims services                      3             8    (3)     (10)
                                 -------- ------------- ----- --------
   Total risk and insurance
    brokerage services                4             -    (1)       7
                                 -------- ------------- ----- --------
Consulting
 Benefits, compensation,
  management and communications
  consulting                          4             -     4        3
 Human resource outsourcing           1             -     2       (8)
                                 -------- ------------- ----- --------
   Total consulting                   3             -     3        -
                                 -------- ------------- ----- --------
Insurance underwriting
 Accident & health and life           3             2    (1)      (4)
 Warranty, credit and property &
  casualty                            2            (4)   (1)      11
                                 -------- ------------- ----- --------
   Total insurance underwriting       2            (1)   (1)       3
                                 -------- ------------- ----- --------

  Total operating segments            3             -    (1)       5

 Corporate and other                N/A           N/A   N/A      N/A

 Intersegment revenues              N/A           N/A   N/A      N/A
                                 -------- ------------- ----- --------
  Total revenue                       3 %           1 %  (2)%      5 %
                                 ======== ============= ===== ========

(1) Includes the impact of investment income, reimbursable expenses,
    adjustment between written and earned premium and fees in
    insurance underwriting only, and unusual items.
(2) Organic revenue growth excludes the impact of foreign exchange,
    acquisitions, divestitures, transfers and items described in (1).
    Written premiums and fees are the basis for organic revenue growth
    within the Insurance Underwriting segment.
(3) Includes World Trade Center related credits of $18 million for the
    third quarter ended September 30, 2002.



Aon Corporation
Segments - Year-to-date Continuing Operations

                                               Nine Months Ended
                                         -----------------------------
                                         Sept. 30, Sept. 30,  Percent
(millions)                                  2003      2002     Change
                                         --------- --------- ---------
Revenue
-------
Risk and insurance brokerage services
 Risk management and insurance brokerage
  - Americas                             $  1,659  $  1,499      11 %
 Risk management and insurance brokerage
  - International                           1,509     1,236      22
 Reinsurance brokerage and related
  services                                    700       601      16
 Claims services                              300       283       6
                                         --------- --------- --------
   Total risk and insurance brokerage
    services                                4,168     3,619      15
                                         --------- --------- --------
Consulting
 Benefits, compensation, management and
  communications consulting                   647       570      14
 Human resource outsourcing                   215       180      19
                                         --------- --------- --------
   Total consulting                           862       750      15
                                         --------- --------- --------
Insurance underwriting
 Accident & health and life                 1,192     1,245      (4)
 Warranty, credit and property & casualty     951       872       9
                                         --------- --------- --------
   Total insurance underwriting             2,143     2,117       1
                                         --------- --------- --------

   Total operating segments                 7,173     6,486      11

 Corporate and other                           85       (42)    N/A

 Intersegment revenues                        (49)        -     N/A
                                         --------- --------- --------
  Total revenue                          $  7,209  $  6,444      12 %
                                         ========= ========= ========

Investment Income (Included in Revenue above)
---------------------------------------------
 Risk and insurance brokerage services   $     56  $     87     (36)%
 Consulting                                     1         1       -
 Insurance underwriting excluding
  deposit-type contracts                       82        96     (15)
 Insurance underwriting - deposit-type
  contracts                                     4        29     (86)
 Corporate and other                           85       (42)    N/A
                                         --------- --------- --------
  Total investment income                $    228  $    171      33 %
                                         ========= ========= ========

Income (Loss) From Continuing Operations
 Before Income Tax and Minority Interest
----------------------------------------
 Risk and insurance brokerage services
  (3)                                    $    592  $    542       9 %
 Consulting                                    61        76     (20)
 Insurance underwriting                       185       111      67
                                         --------- --------- --------
   Total operating segments                   838       729      15 %
  Corporate and other                         (84)     (205)    N/A
                                         --------- --------- --------
  Total income from continuing operations
   before income tax and minority
   interest                              $    754  $    524      44 %
                                         ========= ========= ========

Income From Continuing Operations Before
 Income Tax - Margins
---------------------
 Risk and insurance brokerage services       14.2%     15.0%
 Consulting                                   7.1%     10.1%
 Insurance underwriting                       8.6%      5.2%
  Total operating segments                   11.7%     11.2%



Aon Corporation
Segments - Year-to-date Continuing Operations

                                           Nine Months Ended
                                 -------------------------------------
                                              Less:      Less: Organic
                                   Less:   Acquisitions, All   Revenue
                                  Currency Divestitures  Other Growth
(millions)                         Impact   & Transfers   (1)    (2)
                                 --------- ------------ ------ -------
Revenue
-------
Risk and insurance brokerage
 services
 Risk management and insurance
  brokerage - Americas                - %           1 %   - %     10 %
 Risk management and insurance
  brokerage - International          12             -    (2)      12
 Reinsurance brokerage and
  related services                    5             -    (1)      12
 Claims services                      3             -     2        1
                                 -------- ------------- ----- --------
   Total risk and insurance
    brokerage services                5             -     -       10
                                 -------- ------------- ----- --------
Consulting
 Benefits, compensation,
  management and communications
  consulting                          5             -     4        5
 Human resource outsourcing           2             -     4       13
                                 -------- ------------- ----- --------
   Total consulting                   4             -     4        7
                                 -------- ------------- ----- --------
Insurance underwriting
 Accident & health and life           3            (4)   (3)       -
 Warranty, credit and property &
  casualty                            3            (2)   (9)      17
                                 -------- ------------- ----- --------
   Total insurance underwriting       3            (3)   (7)       8
                                 -------- ------------- ----- --------

   Total operating segments           4            (1)   (1)       9

 Corporate and other                N/A           N/A   N/A      N/A

 Intersegment revenues              N/A           N/A   N/A      N/A
                                 -------- ------------- ----- --------
  Total revenue                       4 %          (1)%   - %      9 %
                                 ======== ============= ===== ========

(1) Includes the impact of investment income, reimbursable expenses,
    adjustment between written and earned premium and fees in
    insurance underwriting only, and unusual items.
(2) Organic revenue growth excludes the impact of foreign exchange,
    acquisitions, divestitures, transfers and items described in (1).
    Written premiums and fees are the basis for organic revenue growth
    within the Insurance Underwriting segment.
(3) Includes World Trade Center related credits of $18 million for the
    nine months ended September 30, 2002.


Aon Corporation
Corporate and Other - Continuing Operations


                      Third Quarter Ended        Nine Months Ended
                   ------------------------- -------------------------
(millions)           Sept.    Sept.            Sept.    Sept.
                      30,      30,   Percent    30,      30,   Percent
                     2003     2002    Change   2003     2002    Change
                   -------- -------- ------- -------- -------- -------
Revenue
-------
 Income from
  marketable
  equity
  securities and
  other
  investments (1)  $    12  $     8     50 % $   101  $    14   +500 %
 Limited
  partnership
  investments            1        -    N/A         1       14    (93)
 Interest on tax
  refund                 -        -      -         -       48   (100)
 Net gain (loss)
  on disposals and
  related expenses
  (2)                    1        -    N/A       (17)    (118)   N/A
                   -------- -------- ------- -------- -------- -------
     Total revenue      14        8     75        85      (42)   N/A

Expenses
--------
 General expenses       18       27    (33)       44       72    (39)
 Interest expense       24       32    (25)       79       91    (13)
 Unusual charges -
  World Trade
  Center                 -        -      -        46        -    N/A
                   -------- -------- ------- -------- -------- -------
     Total
      expenses          42       59    (29)      169      163      4
                   -------- -------- ------- -------- -------- -------

Loss from
 continuing
 operations before
 income tax        $   (28) $   (51)   N/A % $   (84) $  (205)   N/A %
                   ======== ======== ======= ======== ======== =======


(1) Includes loss of $2 million and income of $64 million related to
    changes in the value of warrants held by the company in Endurance
    Specialty for the third quarter and nine months ended September
    30, 2003, respectively, as well as $8 million and $28 million from
    a common equity interest in Endurance for the third quarter and
    nine months ended September 30, 2003, respectively.

(2) Includes impairment writedowns of $1 million and $11 million for
    the third quarters ended September 30, 2003 and 2002,
    respectively, and $34 million and $120 million (including $51
    million cumulative adjustment relating to prior financial
    reporting periods) for the nine months ended September 30, 2003
    and 2002, respectively.
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