Antenna Software Announces A3 Enterprise.Business Editors NEW YORK--(BUSINESS WIRE)--June 19, 2003 Wirelessly extends enterprise Service Management systems to the mobile workforce for productivity savings and hard ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot). Antenna Software, Inc., a leading provider of wireless solutions for the mobile field service industry, announced today the debut of Antenna A3(TM) Enterprise, a best-in-class wireless field service management solution that enables organizations to wirelessly extend and enhance their existing CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. , ERP (Enterprise Resource Planning) An integrated information system that serves all departments within an enterprise. Evolving out of the manufacturing industry, ERP implies the use of packaged software rather than proprietary software written by or for one customer. , legacy and custom enterprise systems to the field via handheld wireless devices. More than simply exposing data on a wireless device, Antenna A3(TM) Enterprise offers robust functionality based on Antenna's award-winning mobile application for the field service industry. It provides a flexible and open architecture that supports multiple devices, networks and CRM systems, so it easily accommodates future technology shifts and growth with no changes to an organization's business processes and workflows. "This offering provides a valuable alternative to organizations looking for Looking for In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with. a powerful, cost-effective, and quick-to-deploy wireless solution without significant modification of back-end CRM systems," said Peter Semmelhack, President, Antenna Software, Inc. "Antenna A3(TM) meets the needs of organizations looking to achieve their wireless initiatives while simultaneously maximizing worker productivity, customer satisfaction and ROI." Built on the Antenna A3(TM) Mobile Foundation(TM), A3(TM) Enterprise is comprised of the A3(TM) Smart Mobile Client application, A3(TM) Enterprise Server, A3(TM) Adapters, and the A3(TM) Wireless Administration Console. These modular components provide a field-proven wireless application foundation capable of supporting large, demanding mobile enterprise workforces. Unlike other wireless applications, the A3 Enterprise solution offers built-in industry best practices and comprehensive field service functionality and provides "store and forward" capabilities for full application functionality both in and out of network coverage. A3 Enterprise offers a rich "templated" feature set on an intuitively-designed interface for today's leading wireless devices. The A3(TM) feature set includes automatic alerts and notifications, account and contact info, job and task management, local inventory management, part ordering and part usage analysis, and time & expense tracking. Mobile workers can also easily view, change, and close jobs and tasks right from their wireless device for shorter service cycles with fewer errors and miscommunications. A3(TM) Enterprise offers simultaneous support of: -- Multiple wireless devices including, RIM BlackBerry blackberry, name for several species of thorny plants of the genus Rubus of the family Rosaceae (rose family). See bramble. blackberry Wireless Handhelds, Pocket PCs, ruggedized devices, SmartPhones, and Motorola two-way pagers. -- Diverse networks and carriers: 2.5/3G networks (GPRS (General Packet Radio Service) The first high-speed digital data service provided by cellular carriers that used the GSM technology. GPRS added a packet-switched channel to GSM, which uses dedicated, circuit-switched channels for voice conversations. , iDEN, CDMA (Code Division Multiple Access) A method for transmitting simultaneous signals over a shared portion of the spectrum. The foremost application of CDMA is the digital cellular phone technology from QUALCOMM that operates in the 800 MHz band and 1.9 GHz PCS band. ) and two-way networks (Mobitex, Skytel) -- Legacy, packaged or homegrown home·grown adj. 1. Raised or grown at home. 2. Originating in or characteristic of a locality: "Rock is homegrown music in the United States, evolved from blues and country and Tin Pan Alley" CRM and Service Management Systems (such as Siebel, ClarifyCRM, Oracle, PeopleSoft, SAP, etc.) "The A3(TM) Enterprise solution combined with Antenna's enterprise focus and approach, wireless technology expertise, and breadth of deployment experience helps companies bring their enterprise wireless initiatives to production successfully and minimizes the risks, costs, and time associated with large-scale software implementations," said Mr. Semmelhack. The release of Antenna A3(TM) Enterprise is scheduled for Q3, 2003. About Antenna Software Founded in 1998, Antenna Software is the leading provider of integrated wireless solutions for the mobile field service industry. Headquartered in New York City New York City: see New York, city. New York City City (pop., 2000: 8,008,278), southeastern New York, at the mouth of the Hudson River. The largest city in the U.S. , Antenna's products enable field service providers to profitably deliver high-quality service to their customers. Antenna supports a growing client base of leading service organizations across North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. . Key partners include Accenture, Amdocs, AT&T Wireless, Cingular Wireless, Click Software, HP, Intermec, Microsoft, Motorola, Oracle, PowerSource, RIM, Siebel Systems Siebel is a brand name of Oracle Corporation. Siebel Systems, Inc., founded by Thomas Siebel in 1993, was principally engaged in the design, development, marketing and support of CRM applications. , SkyTel, and Symbol. For more information about Antenna Software, call 1-888-723-2832 or visit www.antennasoftware.com. |
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