AnswerSoft joins Northern Telecom Program to develop computer telephony software.PLANO, Texas--(BUSINESS WIRE)--Jan. 4, 1995--AnswerSoft, Inc. Wednesday announced it has met the criteria to become a Northern Telecom Business Affiliate Program member. By joining the program as a General Business Affiliate, AnswerSoft will be able to create and customize software applications that work with Northern Telecom phone systems. Developed for the computer telephony integration Computer Telephony Integration - Computer Telephone Integration (CTI (Computer Telephone Integration) Combining data with voice systems in order to enhance telephone services. For example, automatic number identification (ANI) allows a caller's records to be retrieved from the database while the call is routed to the appropriate party. ) market, AnswerSoft's flagship product A primary product of a company, which is typically why the company was founded and/or what made it well known. For example, MS-DOS, Windows and the Microsoft Office suite have been flagship products of Microsoft. CorelDRAW is a flagship product of Corel Corporation. , AnswerSoft: Phone, provides computer-based management and control of Northern Telecom phones. To qualify for the Northern Telecom Business Affiliate Program, companies need to meet certain criteria involving financial strength, strategic application value, customer references, technological depth and geographic coverage that will complement the Northern Telecom product distribution channels. According to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. Northern Telecom, AnswerSoft is one of more than 100 companies in their Business Affiliate Programs to customize software for applications ranging from telemarketing to general account management. "Entering this program reflects our ability to develop and deliver applications for the CTI market that can work with any major PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN). system," said Jeanne Bayless, president of AnswerSoft. "Northern Telecom has taken a leadership role in the CTI market, and we are dedicated to working with them as a strategic partner." The Business Affiliate program allows AnswerSoft to combine its expertise as an applications developer with the strength of major computer manufacturers to create a CTI development team that will benefit customers. In addition, AnswerSoft products will be listed in Northern Telecom's Meridian Solutions Catalog, which is distributed to all Northern Telecom-authorized distributors, sales support and marketing staffs, consultants, and customers. "Northern Telecom's Business Affiliate Program welcomes the opportunity to establish and grow a mutually productive relationship with AnswerSoft," said Susan King Susan King (born December 25, 1956) is a British television presenter who hosted an educational programme named Horses Galore which ran from 1977 to 1980. Before that she had hosted Country Search. She now works for HTV. She was born in Guildford, Surrey, England. , director of CTI applications, multimedia communications with Northern Telecom. AnswerSoft, Inc., founded in January 1993, is a leading provider of client/server-based applications software and services. AnswerSoft products integrate telephony systems with multiple computing technologies -- personal computers, databases, networks, servers and hosts -- enabling users to access information and initiate action more effectively on the telephone, in real time. AnswerSoft is an early implementer of the Novell/AT&T Telephony Services Applications Programming Interface (TSAPI (Telephony Services API) A telephony programming interface from Novell and AT&T. Based on the international CSTA standard, TSAPI is designed to interface a telephone PBX with a NetWare server to provide interoperability between PCs and telephone equipment. ), a member of AT&T's Independent Software Vendor Council and a member of Northern Telecom's Business Affiliate Program. CONTACT: AnswerSoft Inc. Lisa Chiranky, 214/612-5126 or Northern Telecom Brian Murphy Brian Murphy is the name of:
or MCCommunications Brian Renaud, 214/480-8383 |
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