AnswerSoft announces SoftPages; real-time electronic access to 411 directory information eliminates geographic boundaries, saves time and reduces costs.PLANO, Texas--(BUSINESS WIRE)--Feb. 6, 1996--Plano-based AnswerSoft Inc., a leading developer of business process automation (BPA BPA British Paediatric Association. ) software, Tuesday announced SoftPages, the first client/server- based Windows application A program that is written to run under Microsoft's Windows operating system. Such applications typically run under all 32-bit versions of Windows, but earlier applications might also run under the 16-bit versions (Windows 3.x) as well. See Windows. for real-time access to 411 directory information from the desktop. SoftPages provides electronic access to U.S. business, residence and government listings, regardless of geographic location. SoftPages reduces the time and costs for locating information by providing sophisticated search tools. SoftPages enables users to receive more specific information such as new area code, address, zip code zip code System of postal-zone codes (zip stands for “zone improvement plan”) introduced in the U.S. in 1963 to improve mail delivery and exploit electronic reading and sorting capabilities. , SIC codes and multiple numbers. As information is retrieved, users can ``point and click'' to initiate or transfer calls. ``Today, more and more companies are seeking to expand the effectiveness of their communications infrastructure while at the same time attempting to reduce operating costs operating costs npl → gastos mpl operacionales ,'' said Jeanne Bayless, president and chief executive officer of AnswerSoft. ``SoftPages uniquely provides desktop users easy access and more detailed directory assistance information without requiring modem or analog line A wire (cable) that carries an analog signal. See analog. connect time or additional investments in hardware. Eliminating the need to speak with directory assistance operators results in substantial savings for corporations and call centers that rely heavily on accessing directory information.'' SoftPages provides an easy-to-use ``point and click'' graphical user interface graphical user interface (GUI) Computer display format that allows the user to select commands, call up files, start programs, and do other routine tasks by using a mouse to point to pictorial symbols (icons) or lists of menu choices on the screen as opposed to having to , eliminating the need for users to learn complicated dial-up commands. A user can enter search criteria as basic as name and city, and type of search. For example, a ``metro search'' allows an entire metropolitan area to be searched, rather than a single city, anywhere in the United States. Directory listings matching these criteria are returned and displayed to the user. Telephone numbers in a given directory listing can be dynamically sorted and dialed directly by the application. LAN-based directories can also be directly accessed using SoftPages. Customers requesting directory information can be automatically transferred to the requested number. SoftPages technology consists of three core components. The server component processes requests and delivers the information to the requesting desktop. The client component allows users to request and receive directory service information on-line from multiple service providers by the click of a button. SoftPages performs this data access transparently. Users do not have to know how to connect with individual services, or how to format commands for each service. The administration component monitors usage, transaction costs Transaction Costs Costs incurred when buying or selling securities. These include brokers' commissions and spreads (the difference between the price the dealer paid for a security and the price they can sell it). and service provider availability. SoftPages provides telephony support through the Telephony Services Applications Programming Interface (TSAPI (Telephony Services API) A telephony programming interface from Novell and AT&T. Based on the international CSTA standard, TSAPI is designed to interface a telephone PBX with a NetWare server to provide interoperability between PCs and telephone equipment. ) or Telephony Applications Programming Interface (TAPI (Telephony API) A programming interface from Microsoft and Intel that is part of Microsoft's WOSA architecture. It allows Windows client applications to access voice services on a server. ). SoftPages is available for immediate purchase. Pricing is based on customer configuration which varies according to the location of the directory assistance gateway chosen. Quotations are provided by AnswerSoft's Professional Services Division. AnswerSoft, founded in January 1993, is the leading provider of business process automation software. Its software solutions leverage the emerging integration of multiple computing and communications technologies to enable users to automate access to information and initiate action more effectively across the enterprise, while on the telephone. AnswerSoft products are client/server-based applications that are compliant with both the TAPI and TSAPI standards. -0- NOTE TO EDITORS: SoftPages is a trademark of AnswerSoft Inc. Windows is a trademark of Microsoft Inc. CONTACT: Mindshare Marketing Lisa Chiranky, 214/407-9089 lisac@airmail airmail, transport of mail by airplanes. Demonstration flights that showed the feasibility of carrying mail by air were made in Great Britain and in the United States in 1911. .net |
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