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AnswerSoft, a Recent Davox Acquisition, Named to Upside Magazine's "Hot 100"; Selections Based on Publication's Research and Input from Industry Experts.


RICHARDSON, Texas--(BUSINESS WIRE)--June 10, 1998--AnswerSoft, Inc., a wholly owned subsidiary Wholly Owned Subsidiary

A subsidiary whose parent company owns 100% of its common stock.

Notes:
In other words, the parent company owns the company outright and there are no minority owners.
 of Davox Corporation (NASDAQ NASDAQ
 in full National Association of Securities Dealers Automated Quotations

U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on
:DAVX), has been named by Upside to the magazine's "Hot 100"-- a list of the top privately-held technology startup companies in the nation. At the time the list was compiled, AnswerSoft was a privately held firm. Davox completed its acquisition of AnswerSoft on May 7, 1998.

Alphonse M. Lucchese, Davox's chairman and chief executive officer, stated: "Upside's selection of AnswerSoft as one of its `Hot 100' is a great honor for everyone involved with the company. We applaud their efforts and look forward to moving ahead with them as part of the expanded Davox family."

Jeanne Bayless, co-founder of AnswerSoft, said: "With our best-of breed desktop technology, we are enabling today's call centers to deliver world-class service to their customers. We are pleased to be recognized by Upside, a leading industry publication, for the advances we have made in this area and the value that our solutions bring to businesses."

Based in San Mateo San Mateo (săn mətā`ō), city (1990 pop. 85,486), San Mateo co., W Calif., on San Francisco Bay; inc. 1894. It is a commercial and retail center with some high-technology manufacturing. San Mateo, Spanish for St. , CA, Upside provides technology executives with analyses of the individuals and companies leading the digital revolution. According to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3.
 Upside editors, this year's Hot 100 selections were based on the publication's research and in-depth discussions with a wide range of industry experts -- from venture capitalists Venture Capitalist

An investor who provides capital to either start-up ventures or support small companies who wish to expand but do not have access to public funding.

Notes:
Venture capitalists usually expect higher returns for the additional risks taken.
 to financial analysts.

Davox Corporation is a leading supplier of inbound, outbound, and call blending solutions for businesses involved in collections, telemarketing telemarketing, the practice of selling goods or services to customers by means of the telephone or of surveying consumer preferences in telephone conversations. , customer service, fundraising, and other mission-critical customer contact activities. Its Unison(R) family of call center management solutions combines open system, client/server, and relational database relational database

Database in which all data are represented in tabular form. The description of a particular entity is provided by the set of its attribute values, stored as one row or record of the table, called a tuple.
 technology with sophisticated applications and superior customer support.

Davox's acquisition of AnswerSoft - a Richardson, Texas-based leader in inbound call center software solutions - is key to the company's goal of strengthening its position in the growing market for inbound call center solutions. Davox believes that the synergies between the two companies' product lines and a shared set of corporate values will result in a robust set of products for its inbound, as well as its blended and outbound, call center customers. For further information, please visit the Davox web site at www.davox.com and the AnswerSoft web site at www.answersoft.com.

Note: Davox and Unison are registered trademarks of Davox Corporation. AnswerSoft is a registered trademark of AnswerSoft, Inc. All other trademarks are the property of their respective owners.

In addition to historical information contained herein, this release contains forward-looking statements forward-looking statement

A projected financial statement based on management expectations. A forward-looking statement involves risks with regard to the accuracy of assumptions underlying the projections.
 within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, and are subject to the safe harbors created thereby. Davox's and its subsidiaries' ("the Company") future actual results could differ materially from the forward-looking statements discussed or implied herein because of risks or uncertainties including, but not limited to, the difficulty of integrating the two companies, the potential failure to achieve the beneficial synergies expected to result from the merger of Davox and AnswerSoft, risks associated with competition and competitive pricing pressures, technological change, new product introduction and market acceptance, the ability of the Company to attract and retain key personnel, general economic conditions in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area.  and worldwide markets served by the Company, and those other factors discussed from time to time in the Company's public reports filed with the Securities and Exchange Commission, such as those discussed under "Certain Factors That May Affect Future Results" in the Company's quarterly reports on Form 10-Q Form 10-Q

See 10-Q.
 and annual report on Form 10-K Form 10-K

A report required by the SEC from exchange-listed companies that provides for annual disclosure of certain financial information.


Form 10-K

See 10-K.
, and the section entitled "Risk Factors" in the Company's recently filed Form S-4.

CONTACT: Davox Corporation

Jennifer Cyrs, 978/952-0882

jcyrs@davox.com
COPYRIGHT 1998 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 1998, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Jun 10, 1998
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