AnswerMeNow Integrates Lipstream Networks for More Personalized Online Service.Business Editors/High-Tech Writers MELBOURNE Melbourne, city, Australia Melbourne, city (1991 pop. 2,761,995), capital of Victoria, SE Australia, on Port Phillip Bay at the mouth of the Yarra River. Melbourne, Australia's second largest city, is a rail and air hub and financial and commercial center. , Fla.--(BUSINESS WIRE)--April 3, 2001 Whether to close a sale, conduct training or answer a customer's question online, AnswerMeNow, the software service with interactive human contact, now offers a voice solution. Answer Me Now, Inc. has incorporated technology from Lipstream Networks to provide VoIP for even better client and customer service. Lipstream provides back-end (programming) back-end - Any software performing either the final stage in a process, or a task not apparent to the user. A common usage is in a compiler. A compiler's back-end generates machine language and performs optimisations specific to the machine's architecture. networking infrastructure to deliver multi-person, real-time 1. real-time - Describes an application which requires a program to respond to stimuli within some small upper limit of response time (typically milli- or microseconds). Process control at a chemical plant is the classic example. voice communication on the Internet Internet Publicly accessible computer network connecting many smaller networks from around the world. It grew out of a U.S. Defense Department program called ARPANET (Advanced Research Projects Agency Network), established in 1969 with connections between computers at the . For AnswerMeNow clients, the integration of Lipstream's Live Voice(TM) provides an addition to the variety of integrated tools already offered by AnswerMeNow that enhance the efficiency, profitability and customer satisfaction levels on business websites. The company focuses on providing a service that allows a business to provide personal online attention with trained agents who can answer questions about products and guide the customer through the Website experience. This human approach helps build brand loyalty and improved customer satisfaction as well as keeping costs down. About AnswerMeNow, Inc. AnswerMeNow can connect customer care representatives with an individual customer on virtually any website. Thanks to AnswerMeNow's instant website interaction, there is more customer service satisfaction and fewer deserted websites. It provides real-time solutions to a wide variety of real-time sales, training and service needs. Agents empowered with AnswerMeNow's technology provide help through text chat, VoIP, images of specific merchandise MERCHANDISE. By this term is understood all those things which merchants sell either wholesale or retail, as dry goods, hardware, groceries, drugs, &c. It is usually applied to personal chattels only, and to those which are not required for food or immediate support, but such as remain (push technology), presentation pages, pre-recorded video and live streaming audio-video. Visit www.answermenow.com for a free demonstration. |
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