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Announcing `SuperWings Equipt' First Wireless Diagnostics Application for Unix Servers.


Business/Technology Editors

TOPSFIELD, Mass.--(BUSINESS WIRE)--Jan. 16, 2001

SuperWings, Inc, (www.superwings.com) the premier wireless solution and technology provider, is pleased to announce the release of SuperWings Equipt(TM). From this one revolutionary wireless application, service technicians can install a complete Unix server A medium to large-scale computer system in a network that runs under Unix. Unix servers are widely used as application servers and database servers and are available from a variety of vendors, including Sun, IBM, HP and others.  and diagnose and repair UNIX servers on site from a RIM device. This versatile product further streamlines the service call by combining terminal emulation Using software in a desktop machine to make it perform like a hardware terminal. The emulated terminal is typically in the VT100-500 family, designed originally by Digital Equipment. , messaging, paging, and a powerful customer relationship management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) interface in one affordable RIM device, thus eliminating the need to carry an expensive and cumbersome laptop Same as laptop computer.

laptop - portable computer
 to a service call.

SuperWings Equipt(TM) was designed as a mobile field service toolbox See toolkit and toolbar.  which improves the efficiency of service technicians and significantly increases customer service for Field Service organizations. "SuperWings Equipt(TM) is a groundbreaking innovation that can increase the efficiency of any field service employee who requires access to company data, the web, and instant communication", says SuperWings CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. , Armen Skendarian. "This application can make a significant impact on any customer service organization's customer satisfaction rating and drive increased revenue through increased efficiency."

The product allows quick access to corporate information and customer data, manuals, and diagrams, and the gives the technician the ability to provide immediate service call status to both customers and headquarters. SuperWings Equipt(TM) was originally designed with UNIX technicians in mind, most of whom are currently required to bring a laptop, a cell phone, and a pager on every service call. To reduce the cost of outfitting these technicians and to increase their on-site efficiency, SuperWings created a product that bundles multiple applications and interfaces with the UNIX operating system Noun 1. UNIX operating system - trademark for a powerful operating system
UNIX, UNIX system

operating system, OS - (computer science) software that controls the execution of computer programs and may provide various services
 and existing corporate CRM's, providing the technician with up-to-the-minute information. SuperWings Equipt(TM) also features the SuperWings Universal Browser browser

Software that allows a computer user to find and view information on the Internet. The first text-based browser for the World Wide Web became available in 1991; Web use expanded rapidly after the release in 1993 of a browser called Mosaic, which used
 for access to any web site and SuperWings SMS (1) (Storage Management System) Software used to routinely back up and archive files. See HSM.

(2) (Systems Management Server) Systems management software from Microsoft that runs on Windows NT Server.
, which allows the technician to send instant messages to other technicians or supervisors without having to e-mail.

About SuperWings

SuperWings, Inc., founded in July, 2000, has developed a modular technology that enables ISPs, ASPs, and Enterprise customers to rapidly develop and deploy robust wireless applications. The SuperWings mission is to provide their customers with end-to-end wireless solutions that will lead to increased customer satisfaction and revenue, while providing a dynamic wireless platform that will grow as technology and requirements change. For more information, visit the company's Web site at www.superwings.com.

This press release contains statements that may constitute "forward-looking statements forward-looking statement

A projected financial statement based on management expectations. A forward-looking statement involves risks with regard to the accuracy of assumptions underlying the projections.
" within the meaning of the Securities Act of 1933 and the Securities Exchange Act of 1934. Prospective investors are cautioned that any such forward-looking statements are not guarantees of future performance and involve risks and uncertainties, and that actual results may differ materially from those contemplated by such forward-looking statements. SuperWings undertakes no obligation to update or revise forward-looking statements to reflect changed assumptions, the occurrence of unanticipated events or changes to future operating results. Any information accessed through SuperWings website or the websites of the Company's strategic partners shall not be considered a part of this press release and is not to be included in this press release.
COPYRIGHT 2001 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2001, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Jan 16, 2001
Words:513
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