Anixter Partners with Ascend as an Authorized Service Provider; Ascend and Anixter Jointly Broaden World-Class Service Initiative to Provide Higher Levels of Support to Their Customers.
ALAMEDA, Calif.--(BUSINESS WIRE)--May 21, 1997--Ascend Communications, Inc. (NASDAQ NASDAQ
in full National Association of Securities Dealers Automated Quotations
U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on :ASND ASND A Streetcar Named Desire (play) ) today announced that Anixter Inc., a $2.5 billion value-added provider of integrated communications systems and services, will be one of the first corporate partners to become a Tier II Ascend Authorized Service Provider An Authorized Service Provider (ASP) is a third party person that has been cleared to work on a product that is still under warranty by another company without voiding the warranty. (ASP). As an ASP, Anixter will deliver the most comprehensive Ascend service and support package available to customers, ensuring timely and thorough solutions for all Ascend products.
Anixter's complete portfolio of support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services from Ascend complements the services Anixter provides through its own Customer Support Center and network engineering group, from installation to telephone assistance and ongoing maintenance. Additionally, the Ascend ASP designation allows Anixter to leverage the investments Ascend has made in software maintenance programs.
"Ascend and Anixter's mutual goal is to provide best-in-class products and best-in-class service to help customers deploy new technologies for remote access and corporate Internet/Intranet solutions to be more competitive," said Art Hoffman, vice-president of Ascend's channel sales. "The synergy of this partnership will enable us to offer customers a complete portfolio of products and services to solve even their most complex networking needs."
A key focus of Anixter is to assist corporate customers with implementing intranet solutions using Ascend's remote access equipment. Through the ASP program, Anixter will broaden its ability to service the growing needs of companies that are looking at designing, building and maintaining complex intranet technology solutions.
"Implementing high-end intranet technology requires sophisticated network design and support," said Anixter executive vice president Bob DeBolt. "Our partnership with Ascend benefits our customers by enhancing the scope of Anixter's extensive technical-resource capabilities and quality service programs."
Anixter Inc. (NYSE NYSE
See: New York Stock Exchange :AXE) is a worldwide value-added provider of integrated networking and cabling solutions that support business information and network infrastructure requirements. Anixter teams with customers to implement these solutions by combining a variety of customized pre- and post-sale services, products from leading manufacturers, and superior logistics management Logistics Management is that part of Supply Chain Management that plans, implements, and controls the efficient, effective, forward, and reverse flow and storage of goods, services, and related information between the point of origin and the point of consumption in order to meet through a global network of 180 locations. Founded in 1957, Anixter is headquartered in the Chicago area. Anixter's World Wide Web site, http://www.anixter.com, provides information about the company, recent news releases, and the latest in both networking and structured cabling Structured Cabling is defined as building or campus telecommunications cabling infrastructure that consists of a number of standardized smaller elements (hence structured) called subsystems. solutions, as well as technical support information.
Anixter's worldwide headquarters is located at 4711 Golf Road, Skokie, Illinois, 60076. Phone: 847/677-2600; Fax: 847/677-9480; E-mail: firstname.lastname@example.org .
About Ascend Communications
Ascend Communications, Inc. is a leading, worldwide provider of remote networking solutions for corporate central sites, Internet Service Providers' points of presence, remote offices, mobile workers and telecommuters. Ascend develops, manufactures, markets, sells and supports products that utilize bandwidth on demand to extend existing corporate networks for applications such as remote LAN (Local Area Network) A communications network that serves users within a confined geographical area. The "clients" are the user's workstations typically running Windows, although Mac and Linux clients are also used. access, Internet access, telecommuting telecommuting, an arrangement by which people work at home using a computer and telephone, transmitting work material to a business office by means of a modem and telephone lines; it is also known as telework. , SOHO Soho (sōhō`, sə–), district of Westminster, London, England, known for its continental restaurants. Once a fashionable quarter, it became popular among writers and artists in the 19th cent. connectivity and videoconferencing/multimedia access. Detailed information on Ascend products, news announcements, seminars, service and support is available on Ascend's home page at the World Wide Web site http://www.ascend.com .
Ascend is headquartered at One Ascend Plaza, 1701 Harbor Bay Parkway, Alameda, California 94502. Phone: 800/ASCEND4; Fax: 510/747-2300; E-mail: email@example.com .
CONTACT: Shannon Malliet