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Andrew Busey, Founder of Acuity and living.com, Joins Quintus' Board of Directors.


FREMONT, Calif.--(BUSINESS WIRE)--Nov. 23, 1999--

Quintus Corporation (NASDAQ NASDAQ
 in full National Association of Securities Dealers Automated Quotations

U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on
:QNTS), provider of contact center solutions for e-customer relationship management (eCRM), today announced the appointment of Andrew Busey, founder of Acuity acuity /acu·i·ty/ (ah-ku´i-te) clarity or clearness, especially of vision.

a·cu·i·ty
n.
Sharpness, clearness, and distinctness of perception or vision.
 Corp. and co-founder of living.com, to the Quintus Board of Directors. Mr. Busey joined the Quintus Board on November 10, 1999, upon the closing of Quintus' acquisition of Acuity Corp.

"We are delighted to announce the appointment of Andrew Busey to our Board of Directors," said Quintus chairman and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  Alan Anderson Alan Jeffery Anderson (born on October 16 1982, in Minneapolis, Minnesota) is an American professional basketball player. Anderson re-signed with the Bobcats[1] for whom he played during the previous season. He was waived by the team in November 2006. . "Andrew brings a wealth of Internet experience to the Quintus Board. We expect Andrew will help shape the future direction of Quintus in the eCRM market and assist us in forging new strategic relationships."

"With the launch of eContact and the acquisition of Acuity, Quintus offers eCRM solutions that significantly impact the way businesses serve their online customers," said Andrew Busey. "I'm excited to be part of the company and I look forward to helping the company capitalize on Cap´i`tal`ize on`   

v. t. 1. To turn (an opportunity) to one's advantage; to take advantage of (a situation); to profit from; as, to capitalize on an opponent's mistakes s>.
 its market position."

An early pioneer of the Internet, Busey helped design the first commercial Internet browser See Web browser.  Mosaic while serving as product manager at Spyglass. In 1995, Busey founded Acuity Corp. (formerly iChat) and designed the initial iChat product and the Web customer service product, WebCenter. Additionally, he developed product strategy for all company products and was integral in developing major strategic relationships with Yahoo!, Netscape, Lotus and others.

Busey is the co-founder, chairman and chief web officer of living.com, an online provider of home products, including furniture, accessories and linens. Launched in July 1999, living.com brings together a broad spectrum of products and personalized per·son·al·ize  
tr.v. per·son·al·ized, per·son·al·iz·ing, per·son·al·iz·es
1. To take (a general remark or characterization) in a personal manner.

2. To attribute human or personal qualities to; personify.
 services to allow consumers to create their own unique home environment. Busey is the author of Secrets of the MUD Wizards, and editor and co-author of New Riders' World Wide Web Yellow Pages Web sites that provide searchable databases of business listings. Some also include additional information such as maps, driving directions, and Web addresses. Following are some of the popular yellow pages sites. See Web white pages and Web search engines.

www.tollfree.att.net www.
.

About Quintus Corporation

Quintus Corporation (NASDAQ: QNTS) provides a comprehensive electronic customer relationship management (eCRM) solution to manage customer interactions, such as customer orders, inquiries and service requests, and deliver consistent customer service across multiple communication channels, including the Internet, email and the telephone. The Quintus eContact(TM) software suite includes applications that address the needs of customer service representatives and agents in sales and service, consumer relations, technical support, and human resources The fancy word for "people." The human resources department within an organization, years ago known as the "personnel department," manages the administrative aspects of the employees.  centers and a routing engine to manage customer interactions. Quintus eContact enables companies to handle high volumes of customer interactions and leverage opportunities to sell additional products and services to their customers. Quintus is based in Fremont, Calif. For more information about Quintus, call 800/337-8941, email sales@quintus.com or access the World Wide Web at www.quintus.com.

The statements contained in this press release that are not purely historical are forward-looking statements forward-looking statement

A projected financial statement based on management expectations. A forward-looking statement involves risks with regard to the accuracy of assumptions underlying the projections.
 within the meaning of Section 21E of the Securities and Exchange Act of 1934, including statements regarding Quintus Corporation's expectations, beliefs, hopes, intentions, or strategies regarding the future. Forward-looking statements include statements regarding future sales, product introduction and acceptance, market acceptance and financial stability. Quintus Corporation's actual results and the timing of certain events may differ significantly from the results discussed in the forward-looking statements.

Note to Editors: eContact and WebCenter are trademarks and Quintus is a registered trademark of Quintus Corporation.
COPYRIGHT 1999 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 1999, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Nov 23, 1999
Words:533
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