Andersen Consulting and Vignette Form Strategic Alliance to Help Clients Build Successful Customer-Focused Internet Businesses.Business Editors PHOENIX--(BUSINESS WIRE)--April 10, 2000 Andersen Consulting See Accenture. , a leading global management and technology consulting firm Noun 1. consulting firm - a firm of experts providing professional advice to an organization for a fee consulting company business firm, firm, house - the members of a business organization that owns or operates one or more establishments; "he worked for a , and Vignette Corporation (Nasdaq:VIGN VIGN Vignette Corporation (stock abbreviation, AMEX) ), the leading supplier of eBusiness applications for building businesses online, today announced a long-term global strategic alliance designed to help clients build successful online businesses that are responsive to customer requirements. Through the alliance, Andersen Consulting and Vignette expect to develop and jointly market services and solutions that will allow clients to more effectively interface with their customers and integrate their online and off-line businesses. The alliance will support Fortune 500 and "dot com dot com - com " companies in their quest to achieve market leadership -providing services designed to align their on-line business with overall corporate strategies, and creating technical solutions which are flexible and scalable to meet the changing needs of new, on-line businesses and processes. "The advent of eCommerce and a strong economy have spawned a dramatic shift in power from sellers to customers. Today, customers are dictating not only what they will buy, but how, when and where they will buy goods and services In economics, economic output is divided into physical goods and intangible services. Consumption of goods and services is assumed to produce utility (unless the "good" is a "bad"). It is often used when referring to a Goods and Services Tax. . We believe that the most competitive companies in the eEconomy will be those that not only understand their customers' needs and expectations, but also align their entire organizations to deliver consistently differentiated and personalized customer experiences at all points of interaction," said Dale Renner, managing partner of Andersen Consulting's Customer Relationship Management business. "Our alliance with Vignette will provide clients with capabilities critical to forging long-term, profitable relationships with their customers, and to reaping greater rewards from their online business investments." The Andersen Consulting and Vignette alliance combines highly skilled customer relationship management consulting Noun 1. management consulting - a service industry that provides advice to those in charge of running a business service industry - an industry that provides services rather than tangible objects expertise with the leading eBusiness application software platform. Areas of focus will include solutions that: facilitate customer attraction and retention; manage information to the customers' benefit; increase customer expenditures: and enhance company revenues, profits and overall customer satisfaction. As part of the alliance, the Vignette eBusiness platform and applications will be showcased at Andersen Consulting solution centers. In addition, more than 500 Andersen Consulting professionals will receive training on Vignette solutions. "Companies who are serious about building online relationships with their customers will greatly benefit from the consulting strength of Andersen Consulting and the eBusiness application power of the Vignette software platform," said Greg Peters, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Vignette. "Together we are uniquely qualified to help businesses become successful at building long-term and responsive relationships with their customers." About Andersen Consulting Andersen Consulting is an $8.9 billion global management and technology consulting firm whose mission is to help its clients create their future. The firm works with clients from a wide range of industries to bring about far-reaching change by aligning their people, processes and technology with their strategy. Andersen Consulting's Customer Relationship Management practice helps clients create a customer driven enterprise which drives profitable growth and enhances market equity. With deep skills and experience in customer strategy, customer insight, customer interaction management , human performance and enterprise integration, Andersen Consulting has helped many leading multi-national organizations around the globe in transforming their Customer Relationship Management capabilities. Andersen Consulting has more than 65,000 people working in 48 countries. Its home page address is http://www.ac.com. About Vignette Corporation Vignette Corporation (Nasdaq: VIGN) is the leading supplier of eBusiness applications for building online businesses. Vignette's products enable Internet businesses to create and extend relationships with prospects and customers and ease high-volume transaction exchanges with suppliers and partners, all of which enhances customer satisfaction. Vignette powers more than 500 of the leading dot.com and Fortune 500 eBusinesses, including AT&T, BMW BMW in full Bayerische Motoren Werke AG German automaker. Founded as an aircraft engine manufacturer in 1916, the company assumed the name Bayerische Motoren Werke and became known for its high-speed motorcycles in the 1920s. , CBS (Cell Broadcast Service) See cell broadcast. Broadcasting, CNET (body) CNET - Centre national d'Etudes des Telecommunications. The French national telecommunications research centre at Lannion. , Daimler/Chrysler, Simon & Schuster Simon & Schuster U.S. publishing company. It was founded in 1924 by Richard L. Simon (1899–1960) and M. Lincoln Schuster (1897–1970), whose initial project, the original crossword-puzzle book, was a best-seller. , Sprint, Tandy Corporation Tandy Corporation was a family-owned leather goods company based in Fort Worth, Texas, which is best known for purchasing and giving its name to the Cambridge, Massachusetts-based RadioShack Corporation. , and United Airlines. Headquartered in Austin, Texas, Vignette Corporation has offices located throughout Europe, Asia, and in Australia and can be found on the Web at http://www.vignette.com. |
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