Andersen Consulting and Siebel Systems Reach New Milestone; Alliance Signs 100th Joint Client, Underscoring Leadership in the Electronic Marketplace.Business Editors NEW YORK New York, state, United States New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of and SAN MATEO San Mateo (săn mətā`ō), city (1990 pop. 85,486), San Mateo co., W Calif., on San Francisco Bay; inc. 1894. It is a commercial and retail center with some high-technology manufacturing. San Mateo, Spanish for St. , Calif.--(BUSINESS WIRE)--Feb. 10, 2000 Andersen Consulting See Accenture. , a leading global management and technology consultancy, and Siebel Systems Siebel is a brand name of Oracle Corporation. Siebel Systems, Inc., founded by Thomas Siebel in 1993, was principally engaged in the design, development, marketing and support of CRM applications. , Inc. (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on :SEBL SEBL Siebel Systems, Inc. (stock abbreviation, AMEX) ), the world's leading provider of eBusiness applications software, recently signed their 100th joint client -- DuPont Pharmaceuticals Company. &uot;We selected Andersen Consulting and Siebel Systems because of their reputation for delivering solutions that generate improved customer service and bottom-line results,&uot; said Arthur C. Chisholm, Chief Information Officer of DuPont Pharmaceuticals Company. By signing their 100th joint client, Andersen Consulting and Siebel Systems fortified fortified (fôrt  ´fīd),adj containing additives more potent than the principal ingredient. their leadership position in providing solutions that allow businesses to leverage technology to acquire, develop, and retain customers in the increasingly complex electronic marketplace. &uot;The success of the Andersen Consulting and Siebel Systems alliance has been its unwavering focus on helping clients build lasting customer relationships, which drives profitable growth and creates market equity,&uot; said Joe W. Forehand forehand the head, neck, shoulders, withers and forelimbs of the horse. , Managing Partner and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Andersen Consulting. &uot;Our growing client roster is validation of our joint commitment.&uot; Since joining forces in 1994, Andersen Consulting and Siebel Systems have provided solutions to 100 companies around the globe, with more than 225 implementations altogether. Clients include Bank One, Cable &Wireless, Siemens, and other well-known companies. A recent independent study showed that, by implementing Siebel technology, companies achieved, on average, 15 percent higher revenue growth, 20 percent higher productivity per employee, and 21 percent higher customer satisfaction ratings. &uot;Delivering successful eBusiness solutions is all about satisfying customer needs across multiple touch points including call centers, field sales and service organizations, channel partners and, of course, the Internet. Andersen Consulting and Siebel Systems have demonstrated time and again our ability to provide our joint clients with the solutions they need to transform their traditional businesses into powerful eBusinesses,&uot; said Thomas M. Siebel, Chairman and CEO of Siebel Systems. Transforming Customer Service: Cable &Wireless North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. Cable &Wireless, a leader in the fast-growing market for Internet and data services for business customers, is among Andersen Consulting and Siebel Systems' 100 clients. Cable &Wireless, which is changing from a product-centric to a customer-centric sales model, says it is gaining a significant strategic advantage by transforming its sales processes A sales process is a systematic approach for performing product or service sales. The reasons for having a sales process include seller and buyer risk management, achieving standardized customer interaction in sales and scalable revenue generation. using Siebel Sales Enterprise. The solution will allow more than 900 Cable &Wireless sales professionals to better serve their customers by sharing account and opportunity information, and by cross-selling services. The solution provides better information, making it easier for the sales force to tailor customer offerings. It also reduces time-consuming administrative activities. &uot;Our sales people will be better equipped, our customers will receive more personal attention, and we will realize increases in our revenues as a result,&uot; said Tom Sterbenc, senior vice president of Sales, Cable &Wireless North America. The solution is part of a broad operational change at Cable &Wireless. &uot;We are rebuilding our operations to be more responsive to our customers, and Siebel is a cornerstone of our strategy,&uot; said Gian Dilawari, vice president of Information Technology, Cable &Wireless North America. About Siebel Systems Siebel Systems, Inc. (NASDAQ:SEBL) is the world's leading provider of eBusiness applications software. Siebel Systems provides an integrated family of eBusiness application software enabling (programming) software enabling - (Or "enabling") Modification of the design or implementation of software to allow internationalisation to take place. In particular, enabling may refer to the modification of software to support double-byte character sets, hence "Unicode multi-channel sales, marketing and customer service systems to be deployed over the web, call centers, field, reseller channels, retail and dealer networks. Siebel Systems' sales and service facilities are deployed locally in more than 26 countries. For more information, please visit our Web site at www.Siebel.com. About Andersen Consulting Andersen Consulting is an $8.3 billion global management and technology consulting organization whose mission is to help its clients create their future. The organization works with clients from a wide range of industries to link their people, processes and technologies to their strategies. Andersen Consulting has approximately 65,000 people in 48 countries. Its home page is www.ac.com. |
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