Andersen Consulting Announces the Availability of CUSTOMER/1 and WORK/1 on Oracle8.NEW YORK--(BUSINESS WIRE)--June 24, 1997--Andersen Consulting today announced support of its CUSTOMER/1(r) and WORK/1(r) solutions on Oracle8(TM), Oracle's next generation database for network computing Storing and/or running applications in servers in a network. See cloud computing and network computer. . CUSTOMER/1 and WORK/1 provide utilities with the strategic customer service and work management systems necessary for improved customer satisfaction and retention in a deregulated energy market. The availability of these solutions in the Oracle8 environment will offer clients immediate performance improvements and added flexibility. While CUSTOMER/1 and WORK/1 had been available on Oracle7(TM), Oracle's prior database release, availability on Oracle8 provides utilities with mainframe-caliber on-line transaction processing (database) On-Line Transaction Processing - (OLTP) The processing of transactions by computers in real time. support on multiple hardware platforms Each hardware platform, or CPU family, has a unique machine language. All software presented to the computer for execution must be in the binary coded machine language of that CPU. Following is a list of the major hardware platforms in existence today. See platform. and offers a technology evolution path for combining object and relational environments. CUSTOMER/1 is Andersen Consulting's premier customer information system solution for electric, gas and water utilities. It has been installed in over 20 major utilities worldwide and bills more customers nightly night·ly adj. 1. Of or occurring during the night; nocturnal: the cat's nightly prowl. 2. Happening or done every night: the physician's nightly rounds. than all other new systems combined. Andersen Consulting's full life cycle work management system solution for the utilities industry, WORK/1 enables utilities to better schedule customer work, satisfy customer commitments on-time, reduce customer-related cycle times and increase efficiencies associated with the scheduling of resources. Oracle8 has improved performance through advanced queuing and parallel server enhancements. Also, the ability to handle large databases was improved through the use of partitioned par·ti·tion n. 1. a. The act or process of dividing something into parts. b. The state of being so divided. 2. a. tables and indexes. Enhanced backup/recovery processing also improves database administration. These capabilities allow CUSTOMER/1 and WORK/1 to achieve similar, scalar scalar, quantity or number possessing only sign and magnitude, e.g., the real numbers (see number), in contrast to vectors and tensors; scalars obey the rules of elementary algebra. Many physical quantities have scalar values, e.g. performance between UNIX servers A medium to large-scale computer system in a network that runs under Unix. Unix servers are widely used as application servers and database servers and are available from a variety of vendors, including Sun, IBM, HP and others. and mainframe servers, which have traditionally enjoyed a performance advantage. Having these features available on NT through Oracle8 also provides additional database server platform alternatives as NT servers continue to grow into the marketplace. "Today's rapidly changing utility industry demands an integrated approach to management that aligns a utility's technology, people and processes with its strategy," said Brad Holcombe, Managing Partner -- Technology for Andersen Consulting's Utilities Industry Practice. "CUSTOMER/1 and WORK/1 on Oracle8 enable us to offer the flexibility utilities need to achieve that approach. The Oracle8 improvements can be expected to drive down the lifecycle cost for our clients. Clients will be able to more safely select the hardware platform that provides them with the best cost position and be able to change that selection over time to maximize their flexibility in the longer-term." Andersen Consulting See Accenture. was one of the first beta users of Oracle8 and worked closely with Oracle to refine the product. "We did our beta testing (programming) beta testing - Testing a pre-release (potentially unreliable) version of a piece of software by making it available to selected users. This term derives from early 1960s terminology for product cycle checkpoints, first used at IBM but later standard throughout the at SolutionWorks(r), our Solution Center committed to developing advanced technology solutions for our Utilities Industry clients," Holcombe said. "All of our development activities at SolutionWorks for the past two years have been done using an Oracle(r) database." "Our partners and their customers have been asking for the flexibility to quickly and safely create applications that deliver competitive advantage and reduce costs at the same time," said Gary Bloom, Senior Vice President of Oracle's Worldwide Alliances and Technologies Division. "Oracle8 provides this flexibility for our partners by supplying a variety of choices based on one set of code -- from integrated object support to parallel processing parallel processing, the concurrent or simultaneous execution of two or more parts of a single computer program, at speeds far exceeding those of a conventional computer. to support for any application type. This enabled Andersen Consulting to focus on creating value added Value Added The enhancement a company gives its product or service before offering the product to customers. Notes: This can either increase the products price or value. business solutions for their customers with CUSTOMER/1 and WORK/1. Oracle8, the Database for Network Computing(TM), manages large amounts of information securely, reliably and economically over computer networks. Oracle8 is a versatile information platform that enables high-speed transactions, better business decisions, and sophisticated object-relational applications. Built on a foundation of proven technology, Oracle8 is designed to lower an organization's computing computing - computer costs, manage all types of data, and deliver faster information access to all kinds of users. Oracle is a registered trademark, and Oracle7, Oracle8 and the Database for Network Computing are trademarks of Oracle Corporation. Andersen Consulting is a $5.3 billion global management and technology consulting organization whose mission is to help its clients change to be more successful. The organization works with clients from a wide range of industries to link their people, processes and technologies to their strategies. Andersen Consulting has nearly 45,000 people in 47 countries. Its home page address is http://www.ac.com. CONTACT: Andersen Consulting Douglas W. MacDonald, 312/507-5133 |
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