Anaheim Launches 24-Hour City Hall Using Cutting Edge Application from Government Outreach.ANAHEIM Anaheim (ăn`əhīm), city (1990 pop. 266,406), Orange co., S Calif., SE of Los Angeles; inc. 1870. Anaheim was founded by Germans in 1857 as an experiment in communal living. , Calif. -- Recognizing that consumers expect the same high level of customer service they receive from online retailers, the City of Anaheim is the latest local government to launch a 24-hour City Hall using an innovative application from Government Outreach Outreach is an effort by an organization or group to connect its ideas or practices to the efforts of other organizations, groups, specific audiences or the general public. , Inc. Just as retail customers now know the status of their order at all times, residents of cities like Anaheim can also know the status of any request or concern. Anaheim's roll-out this week of "Anaheim Anytime" will allow the city to dramatically improve its customer service and meet ever-higher resident expectations. "We're opening a new City Hall in Anaheim: the 21st Century City Hall," mayor Curt Pringle Curtis L. "Curt" Pringle (born June 27, 1959), is a politician from the U.S. state of California. Pringle, a conservative/libertarian Republican and onetime Speaker of the California State Assembly, is currently Mayor of Anaheim, California and runs his own public relations and announced. "We're now open for business 24 hours a day, seven days a week, whether you're in line at City Hall or online via our website," he added. Citizens can now enter a service request online at any time on the city's website: www.anaheim.net. These requests are automatically sent to the appropriate city staff person using software from Government Outreach, a leading online provider of citizen relationship management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) applications for local governments. City staff will also enter into the program citizen requests made via the phone, in person, or mail. The Government Outreach technology provides many other benefits to Anaheim city staff, including the collection, tracking, and archiving of requests, as well as allocating a single point of contact for every issue and better managing employee productivity. A full set of "frequently asked questions" and the answers are provided as part of the new effort, which will be a tremendous assistance for Anaheim residents and business operators. About Government Outreach Founded on the belief that there is a better way for government to serve their community, Government Outreach brings the public sector a suite of products that support the unique needs of local government agencies. Government Outreach is a leading provider of web-hosted citizen relationship management (CRM) solutions for local governments. Government Outreach is headquartered in Pleasanton, California Pleasanton, nicknamed "P-town"<ref name="">Ptown (Pleasanton) Bike Advocates Meeting, East Bay Bicycle Coalition website, August 14, 2007, retrieved August 17, 2007, is a city in Alameda County, California and was incorporated in 1894. , and provides code enforcement Code Enforcement is the act of enforcing a set of s, principles, or laws (especially written ones) and insuring observance of a system of norms or customs. An authority usually enforces a civil code, a set of rules, or a body of laws and compel those subject to their authority to and citizen relationship management solutions to city, county, airport, and public transit agencies. The cities of Santa Monica Santa Monica (săn`tə mŏn`ĭkə), city (1990 pop. 86,905), Los Angeles co., S Calif., on Santa Monica Bay; inc. 1886. Tourism and retailing are important, and the city has motion-picture, biotechnology, and software industries. , Tracy, San Ramon San Ramon (Spanish for "Saint Raymond") may refer to one of the following places:
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