An MMS Postcard from the British Virgin Islands - Enabled by Giesecke & Devrient and Swapcom.

LYON, France & DULLES, Va. -- Giesecke & Devrient has teamed up with Swapcom to provide operators with a means of automatically configuring all handsets in the mobile subscriber base. Implemented as part of G&D's SIM card solution, the Swapcom software tool will make life easier for CCT Wireless customers in Tortola.

Mobile users are frequently frustrated when handsets do not work correctly due to outdated configuration settings. This leads to poor service activation and constant customer service calls. The challenge for operators is to alleviate the strain by providing a method to manage phone settings and seamlessly update them for subscribers. Software architect Swapcom has perfected a device management (DM) tool to overcome the configuration problem and gain control over the growing number and sophistication of devices on the market.

CCT Wireless's GPRS network infrastructure now provides the bandwidth for mobile Internet services and MMS messaging, widely appreciated for viewing photos. The key to marketing successful multimedia services for operators, such as CCT Wireless, is to ensure that new service capabilities are easily available.

In order to maximize their offering, CCT Wireless chose G&D's UniverSIM(R) DM. UniverSIM(R) DM is a combined device management solution consisting of an applet residing on the SIM card which detects the serial number of the handset and Swapcom's DM system. On handset power-up, G&D's applet detects the make and model of the handset and relays it to the device management system. On the DM server, the handset's specific capabilities and services are checked and the corresponding parameters or firmware are downloaded to the handset.

Swapcom's software tool for Device Management settings reviews the specific features of each handset. This ensures that reliable settings are delivered to all devices in the market. CCT Wireless can launch a bulk provisioning campaign over the network or enable its sales outlets to help subscribers when they visit the store. The software is scaleable and can later be upgraded to a fully-fledged tool to send updates delivered by phone manufacturers as their fleet evolves (referred to as firmware over the air or FOTA).

According to Ruth Stockinger, Swapcom European Sales Manager, "There is a growing awareness that an intricate three-way working relationship between operators, trusted SIM card vendors such as Giesecke & Devrient and software specialists like ourselves must exist in order to make sure that mobile users get seamless service delivery, whichever device they pick-up."

"Device Management is a critical component of customer support in today's wireless world. UniverSIM(R) DM provides a cost-effective, flexible solution for device management which can be implemented in any card-based network, such as GSM, R-UIM or iDEN," notes John O'Malley, Vice President, Telecommunications for Giesecke & Devrient's U.S. Cards and Services subsidiary. "This system is a great way to help improve customer service."

About Swapcom:

Specialized in server-side mobile architecture, Swapcom consistently delivers software solutions in line with emerging technology issues. The Swapcom approach involves remote management of devices and carrier-grade hub services as part of a user-shaped mobile multimedia solutions portfolio.

About G&D:

Giesecke & Devrient (G&D) is a technology leader in the field of smart cards, providing smart card based solutions for the fields of telecommunications, electronic payment, health care, ID, transportation, and Internet security (PKI). G&D is also a leading producer of banknotes and security documents, and dominant in the field of currency automation. Based in Munich, the G&D Group operates subsidiaries and joint ventures around the world. The group employs over 7,200 people and generates annual revenue over EUR 1.16 billion. For more information, please visit our web site at www.gdai.com.