Amtek Adds Cisco Remote Monitoring to Its Broad Computer-Service Offering; New Service Warns of Potential Problems with Cisco Networking Equipment.COVINA, Calif. -- Amtek Computer Services Data processing (timesharing, batch processing), software development and consulting services. See service bureau, SaaS and ASP. today introduced its Cisco Remote Monitoring (protocol) remote monitoring - (RMON) A network management protocol that allows network information to be gathered at a single computer. Whereas SNMP gathers network data from a single type of Management Information Base (MIB), RMON 1 defines nine additional MIBs that provide a service to provide customers with advance warning 24/7 of potential problems with Cisco networking devices. The service helps network managers eliminate concern about malfunction mal·func·tion v. 1. To fail to function. 2. To function improperly. n. 1. Failure to function. 2. Faulty or abnormal functioning. of Cisco networking equipment, including routers, switches, firewall systems and security appliances. Amtek has been providing on-site computer repair and maintenance to enterprises nationwide for more than 25 years. Its customers report savings of up to $100,000 per year after freeing themselves from manufacturers' service contracts. Unlike Cisco's SmartNet program, which provides support after a problem has occurred, Amtek's Cisco Remote Monitoring service alerts the network manager to problems before they happen. The service is managed at Amtek's Southern California Southern California, also colloquially known as SoCal, is the southern portion of the U.S. state of California. Centered on the cities of Los Angeles and San Diego, Southern California is home to nearly 24 million people and is the nation's second most populated region, headquarters, where Amtek has six CCIE-certified engineers dedicated to monitoring Cisco equipment around the clock. These engineers use a dedicated CiscoWorks 2000 server at the customer site. The server is connected to Amtek's headquarters via a Virtual Private Network using a dedicated NetScreen Firewall for encrypted communication. Amtek's Cisco Remote Monitoring service inspects switch performance, maintains switch configurations, pushes out switch updates and assists customers with configuration issues. "Our new Cisco Remote Monitoring is the first of its kind to be offered by a third-party service provider. It is ideal for any size company that will accept nothing less than uninterrupted operation of its LANs and WANs. This is the latest example of our commitment to service and our ability to provide programs that go above and beyond what the manufacturers are willing to offer," said Amtek Founder and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. Alan Gibson Norman Alan Stanley Gibson (born May 28, 1923 at Sheffield, Yorkshire; died April 10, 1997[1] at Taunton, Somerset) was an English journalist, writer and radio broadcaster, best known for his work in connection with cricket, though he also sometimes covered football and . "Because we are not involved in manufacturing or selling products, our R&D group is focused on developing new service programs for our customers - whether it is monitoring Cisco equipment or managing a multi-vendor network of mainframe, midrange and desktop systems." As with all of Amtek's service contracts, the new Cisco Remote Monitoring is priced far less than comparable programs available from manufacturers. These contracts can be structured for payment monthly, quarterly or annually. About Amtek Computer Services Founded in 1980, Amtek is one of the nation's largest and most experienced third-party computer service companies - providing on-site maintenance and repair of mainframes, midrange systems, network PCs and peripherals nationwide. Amtek has provided thousands of clients with an alternative to the high-priced service contracts offered by manufacturers. Clients switching to Amtek are able to reduce their computer-service expenditures by as much as 50 percent. From its headquarters in Los Angeles Los Angeles (lôs ăn`jələs, lŏs, ăn`jəlēz'), city (1990 pop. 3,485,398), seat of Los Angeles co., S Calif.; inc. 1850. County, Amtek integrates a national communications center An agency charged with the responsibility for handling and controlling communications traffic. The center normally includes message center, transmitting, and receiving facilities. Also called COMCEN. See also telecommunications center. , parts distribution, on-site service technicians and depot repair. Amtek's large repair depots at its headquarters and Baltimore service center boast the latest test equipment and diagnostics. Amtek certified technical professionals service a wide range of multi-vendor computing platforms, including HP, Sun, IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) , StorageTek, Compaq, Dell, Gateway, Novell, NT and Unix. For sales information on Amtek, please visit www.amtek.net or call 1-800-652-6835. |
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