Amisys Synertech Names David Beaulieu Chief Operating Officer; Brings 24 Years of Management Experience in Health Insurance Industry.ROCKVILLE, Md. -- David R. Beaulieu has joined Amisys Synertech Inc. as chief operating officer Chief Operating Officer (COO) The officer of a firm responsible for day-to-day management, usually the president or an executive vice-president. . Beaulieu will be responsible for all customer service operations, including software product account management, technology and application hosting, implementation services and business process outsourcing Business process outsourcing (BPO) is the contracting of a specific business task, such as payroll, to a third-party service provider. Usually, BPO is implemented as a cost-saving measure for tasks that a company requires but does not depend upon to maintain its position in services. Beaulieu has 24 years of health insurance management experience, including a dozen years with CIGNA CIGNA CG (Connecticut General Life Insurance Company) INA (Insurance Company of North America) Healthcare, where he last served as vice president, strategic planning Strategic planning is an organization's process of defining its strategy, or direction, and making decisions on allocating its resources to pursue this strategy, including its capital and people. and reengineering. In that role, Beaulieu led a cross-functional team In business, a cross-functional team is a group of people with different functional expertise working toward a common goal. It may include people from finance, marketing, operations, and human resources departments. of business experts to reengineer CIGNA Healthcare, focusing on improving electronic claims volumes, auto-adjudication of claims, reducing operating costs, automating customer service call centers, and implementing a new medical management system. For his efforts, Beaulieu was recognized by the president of CIGNA Healthcare for superior performance in delivering business process reengineering See reengineering. to field operations. Most recently, Beaulieu served as a managing director and vice president with First Consulting Group. He led First Consulting Group's health insurance process reengineering and consulting practice and then took leadership of its government healthcare consulting practice, working with the Department of Defense, Department of Veterans Affairs and the National Institutes of Health. "I believe that David's experience in the health insurance sector, his eight years of experience in servicing customers at First Consulting Group, his solid experience in managing administrative processing operations and his proven entrepreneurial skills make him ideally suited to manage all aspects of our BPO BPO Business Process Outsourcing BPO Benevolent & Protective Order (of Elks of the USA) BPO Benzoyl Peroxide BPO Business Process Optimization BPO Broker Price Opinions BPO Buffalo Philharmonic Orchestra and customer service operations," said Kevin R. Brown, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Amisys Synertech Inc. "Amisys Synertech is entering an aggressive growth stage and David's leadership of all our customer service offerings will be key to our continued success." Beaulieu has published several papers and presentations on the use of technology to transform healthcare. He holds a Bachelor of Arts in Political Science from Bates College. About Amisys Synertech, Inc. Amisys Synertech Inc. (www.asihealth.com) advances health plan business through its industry-leading products and services. The company delivers comprehensive, mission-critical information management software products and Web capabilities that meet the needs of nearly every healthcare payer model. Amisys Synertech also provides leading business process outsourcing and application hosting for health plans, supporting a multimillion-member base through its claims processing and consumer-directed services. Amisys Synertech has offices in Rockville, Md., Harrisburg, Pa., Dubuque, Iowa and Alpharetta, Ga. |
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