Ameritech awards Tivoli Systems coveted $3 million-plus contract for network computing management; Tivoli selected over Computer Associates and 19 other vendors.

AUSTIN, Texas--(BUSINESS WIRE)--June 18, 1996--Tivoli Systems Inc. today announced that Ameritech Corp., one of the world's largest communications companies, has chosen TME 10 (Tivoli Management Environment) software to manage the company's rapidly expanding, nationwide client/server network. The sale, valued at more than $3 million over a five-year period, includes the full range of Tivoli products and services, as well as third-party partner applications and consulting services.

The Ameritech environment consists of 750-plus mid-range UNIX and Windows NT servers, serving more than 20,000 Windows and UNIX users. TME 10 will be used to manage the server portion of the environment. The installation supports the computerized business operations of all 15 Ameritech business units; locations within and outside the company's five-state service area; and all business applications, including billing, decision support, data warehousing, Internet and networked telephony support.

TME 10 was chosen over products from Computer Associates, the other finalist in an extensive, two-year-long evaluation process that involved 21 vendors. The systems and network management toolset is central to Ameritech's Distributed Computing and Applications Management Services program (DCAMS), a strategic initiative to reduce the cost and complexity of managing client/server applications by establishing an efficient, consistent management infrastructure. Ameritech has been using TME 10 since 1995 to manage a subsection of its network, and now will be deploying it nationwide.

"Of all the vendors we looked at, only Tivoli offered the crucial combination of management framework, open architecture and superior track record in managing very large, highly distributed and rapidly growing environments. Many vendors claimed a track record, but only Tivoli demonstrated it through excellent references from current customers," said David Bowman, Ameritech's area manager for mid-range systems. "Tivoli really complements what we're trying to achieve with DCAMS: centralized management control and standards, but with flexibility. Additionally, Tivoli offered the best solution for managing UNIX and Windows NT environments, the backbone of our server network."

"A key requirement of our management toolset is the ability to integrate with other vendors' tools. Tivoli offers a really tight level of integration with dozens of tools through the Tivoli/Plus program," said Frank Rakos, senior engineer on the DCAMS project. "TME 10 gives us the best of both worlds. Our administrators will have a common set of management tools, so we can standardize critical processes and policies across the company. At the same time, we won't be shackling our administrators, because they can easily plug in tools specific to local databases, applications and other local resources."

Tivoli software will enable Ameritech to standardize, streamline and automate key management processes, such as software distribution and user administration, across its networked environment. The company's solution includes the Tivoli Management Framework; all Tivoli management applications, including Tivoli/Courier, Tivoli/Sentry, Tivoli/Admin, Tivoli/FSM, Tivoli/Print and Tivoli/Inventory; and the Tivoli Enterprise Console, a centralized desktop for viewing and managing all activities. In addition, Ameritech will be able to select from more than 114 different Tivoli/Plus modules, TME 10-compatible applications from third-party vendors.

Ameritech is relying on client/server technology to accommodate the company's rapid growth, maintain high levels of service to customers, and enable the company to respond more quickly to competitive opportunities in a deregulated environment. The mid-range server network currently houses more than 100,000 MIPS of computing power, growing at 30 percent annually. By comparison, the company's mainframes house 4,500 MIPS.

TME 10 will help Ameritech meet its DCAMS objectives by providing a consistent, highly automated and scaleable way to manage its growing client/server network. Specifically, DCAMS has the following objectives: 1) reduce systems management requirements by at least 25% per administered platform, enabling each platform to support more applications; 2) reduce the costs of deploying and maintaining client/server applications; 3) speed time-to-market of new applications; and 4) improve applications availability. Additionally, using TME 10, Ameritech will be able, for the first time, to get a global picture of how system resources are being used, enabling the company to make improvements and adjustments for improved system utilization.

Ameritech

Ameritech, one of the world's largest communications companies, helps more than 13 million customers keep in touch. The company provides a wide array of local phone, data and video services in Illinois, Indiana, Michigan, Ohio and Wisconsin. Ameritech is developing dozens of new information, entertainment and interactive services for homes, businesses and governments around the world. One of the world's leading cellular companies, Ameritech services more than 2 million cellular and almost 850,000 paging customers and has cellular interests in telephone companies in Norway, China and Poland. Ameritech owns interests in telephone companies in Belgium, New Zealand and Hungary and in business directories in Germany and other countries. Nearly one million investors hold Ameritech (NYSE:AIT) shares. Ameritech may be reached on the Internet at http://www.ameritech.com.

Tivoli Systems

Tivoli Systems, an IBM company, provides an open, end-to-end management solution from mainframes to the desktop, spanning network and systems management. Headquartered in Austin, Texas, Tivoli distributes its products worldwide through a network of domestic and international sales offices, systems integrators, resellers and IBM sales channels. For more information about Tivoli Systems and its products, visit its World Wide Web site at http://www.tivoli.com. -0-

Tivoli Management Environment, TME 10, Tivoli/Plus, Tivoli Management Framework, Tivoli/Courier, Tivoli/Sentry, Tivoli/Admin, Tivoli/FSM, Tivoli/Print, Tivoli/Inventory and Tivoli/Enterprise Console are trademarks of Tivoli Systems, an IBM company. All other company and product names may be trademarks of the respective companies with which they are associated.

CONTACT: Tivoli Systems Inc. Lois Paul & Partners

Claire Campbell Constance Mazelsky

512-436-8311 617-238-5751

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