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Ameritech Uses Lucent Technologies Hardware and Software for Privacy Protection Services.


MURRAY HILL Murray Hill may refer to one of the following places:
  • Murray Hill, Kentucky
  • Murray Hill, Manhattan, a residential neighborhood in New York City
  • Murray Hill, Queens, a different locality in New York City
  • Murray Hill, New Jersey
  • Murray Hill, Pennsylvania
, N.J.--(BUSINESS WIRE)--Sept. 23, 1998--Lucent Technologies today announced that it is providing the network hardware and software for Ameritech's new Privacy Manager with Sales Screener service, which give customers more control over incoming calls.

Ameritech's Privacy Manager with Sales Screener-introduced yesterday in Chicago Chicago, city, United States
Chicago (shĭkä`gō, shĭkô`gō), city (1990 pop. 2,783,726), seat of Cook co., NE Ill., on Lake Michigan; inc. 1837.
 and Detroit-is a breakthrough service that enables residential customers to easily and quickly reject unwanted telemarketing telemarketing, the practice of selling goods or services to customers by means of the telephone or of surveying consumer preferences in telephone conversations.  and other unwanted calls.

Privacy Manager will be the first service Ameritech will offer through Lucent's new intelligent network platform, called Compact Service Node/Intelligent Peripheral (CSN/IP). The platform enables Ameritech and other service providers to create and offer a variety of new services to their customers. The three-year, multimillion dollar agreement between the two companies makes Ameritech the first customer for the new platform designed by Lucent's Bell Labs.

"Lucent's hardware and software enables Ameritech to quickly and efficiently offer these new privacy features," said Dave Geary, regional vice president for Lucent Technologies. "Consumers want these options, and we worked with Ameritech to meet the need."

Lucent introduced the CSN/IP platform in March and Ameritech tested it for three months. In addition to the Privacy Manager features, Lucent's CSN/IP enables service providers to offer its customers other advanced features such as voice-activated dialing, message delivery service and intelligent personal agent.

Message delivery service calls the customer to deliver basic information about calls that have come in. Intelligent personal agent follows a customer's spoken instructions to forward calls to another number, take a message or place a call.

Business customers can use the CSN/IP platform to access and update a set of announcements tailored to meet their individual needs automatically and without expensive manual procedures.

The CSN/IP supports a complete complement of voice, data, messaging and multimedia features so that service providers can quickly combine and integrate a wireless, wireline or Internet Internet

Publicly accessible computer network connecting many smaller networks from around the world. It grew out of a U.S. Defense Department program called ARPANET (Advanced Research Projects Agency Network), established in 1969 with connections between computers at the
 service provider's network and deliver services such as speech recognition, text-to-speech, fax services and recorded announcements.

The platform's support of Internet protocols Refers to all the standards that keep the Internet running. The foundation protocol is TCP/IP, which provides the basic communications mechanism as well as ways to copy files (FTP) and send e-mail (SMTP).  enables it to bridge voice and data networks. Information from the Internet can be retrieved and delivered to anyone on the telephone. Conversely con·verse 1  
intr.v. con·versed, con·vers·ing, con·vers·es
1. To engage in a spoken exchange of thoughts, ideas, or feelings; talk. See Synonyms at speak.

2.
, voice calls and data from the switched network can be delivered to emerging data networks.

Lucent's CSN/IP platform-installed in the service provider's central offices and administrative centers-consists of:

- Compact Service Node (CSN CSN Crosby, Stills, and Nash (band)
CSN Centrala studiestödsnämnden (Swedish: state education grant and loan program)
CSN Confédération des Syndicats Nationaux (French) 
) - recognizes and responds to customer

requests for services. Lucent's CSN supports nearly all brands of

wireline and wireless call-routing switches in service providers'

networks.

- Intelligent Peripheral (IP) Manager - collects and stores

digitized information about services available to each customer;

- Service Control Point (SCP (1) (Service Control Point) A node in an SS7 telephone network that provides an interface to databases, which may reside within the SCP computer or in other computers. ) - works in conjunction with the CSN

to collect information about calls and tell the IP Manager how to

handle each call.

Ameritech (NYSE NYSE

See: New York Stock Exchange
:AIT) serves millions of customers in 50 states and 40 countries. Ameritech provides a full range of communications services, including local and long distance telephone, cellular, paging, security, cable TV, Internet and more. One of the world's 100 largest companies, Ameritech (www.ameritech.com) has 72,000 employees, 1 million shareowners and more than $29 billion in assets.

Lucent Technologies, headquartered in Murray Hill, N.J., designs, builds and delivers a wide range of public and private networks, communications systems In telecommunication, a communications system is a collection of individual communications networks, transmission systems, relay stations, tributary stations, and data terminal equipment (DTE) usually capable of interconnection and interoperation to form an integrated whole.  and software, business telephone systems and microelectronic The miniaturization of electronic circuits. See chip.  components. Bell Labs is the research and development arm for the company. For more information about Lucent Technologies, visit the company's web site at http://www.lucent.com.
COPYRIGHT 1998 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 1998, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Sep 23, 1998
Words:569
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