Ameritas Holding Company Implements SERENA's StarSpy Solution.Business Editors/High-Tech Writers BURLINGAME, Calif.--(BUSINESS WIRE)--Jan. 16, 2001 StarSpy(TM) Delivers Enhanced Value and Functionality Over Existing Product SERENA SERENA Steam Explosion Resolution for Nuclear Applications (TM) Software, Inc. (Nasdaq:SRNA sRNA abbr. soluble RNA ), an industry-leading supplier of eBusiness infrastructure Change Management solutions, today announced that Ameritas Holding Company -- a premier provider of value-added insurance protection, banking and wealth accumulation products and services -- is implementing StarSpy to support its diversified family of financial services The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. businesses' information technology programs. Ameritas selected SERENA as its vendor of choice for fault analysis, diagnostics and debugging (programming) debugging - The process of attempting to determine the cause of the symptoms of malfunctions in a program or other system. These symptoms may be detected during testing or use by real users. . The solutions being implemented include the StarSpy/CICS, StarSpy/390 and the StarSpy/Viewer. The products provide fault diagnostics for batch and on-line applications through an easy to use point and shoot navigation interface. "Ameritas needed a technology that would grow with us, reduce costs and protect our IT investments," said Barry Ritter rit·ter n. pl. ritter A knight. [German, from Middle High German riter, from Middle Dutch ridder, from r , Senior Vice President of Information Services See Information Systems. at Ameritas. "SERENA was very open and flexible about finding a solution that provides us with not only the technology we needed, but superior value." Ameritas has implemented SERENA's StarSpy product to ensure it has technology to help it better diagnose diagnose /di·ag·nose/ (di´ag-nos) to identify or recognize a disease. di·ag·nose v. 1. To distinguish or identify a disease by diagnosis. 2. and correct faults in applications before they become critical failures that result in systems downtime The time during which a computer is not functioning due to hardware, operating system or application program failure. . StarSpy is part of the StarSuite(TM) family of products for fault diagnostics, testing and debugging, file and data management and application performance monitoring. StarSuite is an integral component of SERENA's eFull.Cycle(TM) strategy and framework for delivering enterprise Change Management to improve the quality and reliability of eBusiness applications, speed time to market and reduce development costs. The StarSuite product line is an alternative choice for solving programmer productivity problems. SERENA is a mature company with superior technology, great support, and the flexibility to work within a financial framework to meet customer needs. "We're pleased to build this relationship with Ameritas and support their efforts to maintain uptime and application availability," said Mark Woodward, president and chief executive officer, SERENA Software. "Ameritas is a market leader, and we are pleased that we could provide them with a software and financial solution that provides them with superior systems and applications reliability for their partners and customers." About SERENA Software SERENA(TM) Software, Inc. is an industry leading provider of software infrastructure products and consulting best practices that automate enterprise software and Web content changes. SERENA's eFull.Cycle(TM) manages the change process throughout the entire eBusiness lifecycle, across multiple platforms Refers to two or more operating environments, which typically include the CPU family and operating system. For example, if versions of a program run on Windows and the Macintosh, the software is said to support multiple platforms. -- from the mainframe to the Web. SERENA maintains a global presence with headquarters in Burlingame, California Burlingame is a city in San Mateo County, California, which is the second wealthiest county in the state, as well as the fourteenth richest in the country. It is located on the San Francisco Peninsula and has a significant shoreline on San Francisco Bay. , international offices in Canada, France, Germany, and the United Kingdom, and a network of international distributors for local support and service. SERENA products are used at over 2,500 customer sites, including 84% of the Fortune 50. SERENA can be reached through the World Wide Web at www.serena.com. Note to Editors: StarSpy, StarSuite, eFull.Cycle and SERENA are trademarks of SERENA Software, Inc. All other products or company names are used for identification purposes only, and may be trademarks of their respective owners. |
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