American TriTech Installs VisiCAD For Fire/EMS Computer-Aided Dispatch System At Mecklenburg EMS Agency.SAN DIEGO--(BUSINESS WIRE)--Sept. 19, 1997-- Extensive Evaluation Revealed The System Was Required To Further Reduce Response Times American TriTech, the leading developer of computer-aided dispatch A dispatch or dispatches can refer to:
Mecklenburg EMS Agency went live with the new system on Sept. 3, 1997. VisiCAD will provide EMS and fire emergency response services to the largest county in North Carolina North Carolina, state in the SE United States. It is bordered by the Atlantic Ocean (E), South Carolina and Georgia (S), Tennessee (W), and Virginia (N). Facts and Figures Area, 52,586 sq mi (136,198 sq km). Pop. , servicing a population of more than 600,000 over a 542 square mile area. The system will service the city of Charlotte and all of Mecklenburg county Mecklenburg County is the name of two counties in the United States:
The installation of the VisiCAD system was the result of an extensive evaluation of Mecklenburg's operations by Fitch fitch: see polecat. & Associates of Kansas City Kansas City, two adjacent cities of the same name, one (1990 pop. 149,767), seat of Wyandotte co., NE Kansas (inc. 1859), the other (1990 pop. 435,146), Clay, Jackson, and Platte counties, NW Mo. (inc. 1850). , Mo. "We needed to identify areas where we could improve our service and further reduce our response times," said Barry Bagwell, EMS Communications manager, Mecklenburg EMS Agency. "A new CAD system was cited as a key requirement in order for us to achieve reduced response times. After a comprehensive search, we felt VisiCAD was the system to help us accomplish this." "We are pleased that agencies like Mecklenburg EMS are recognizing that the VisiCAD system can be a key component in helping them deliver high quality emergency medical services An Emergency medical service (abbreviated to initialism "EMS" in many countries) is a service providing out-of-hospital acute care and transport to definitive care, to patients with illnesses and injuries which the patient believes constitutes a medical emergency. to their communities," said Christopher Maloney, president of American TriTech. Prior to the selection of the VisiCAD system, the Mecklenburg EMS Agency was utilizing an ambulance-only PC-based CAD system. Besides their requirements for improved response times, they needed a system with scaleability, and fire-specific features and functionality. "Since we provide both fire and EMS services, we needed a high performance system that offered us both capabilities," said Bagwell. "We found the VisiCAD system offered us everything we needed to manage the approximately 55,000 9-1-1 calls we receive each year." According to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. Bagwell, some of the specific features of the VisiCAD system important to them were its ability to track and maintain detailed databases on the location of all fire hydrants and hazardous materials, and its comprehensive graphical management reports that will enable them to constantly evaluate departmental performance -- from crew response times to optimum crew size and effectiveness. In addition, Bagwell cited VisiCAD's advanced features including its Global Positioning Satellite (GPS) interface, high-resolution on-screen on·screen or on-screen adj. & adv. 1. As shown on a movie, television, or display screen. 2. Within public view; in public. maps to locate calls and define response areas, and vehicle routing that identifies the fastest route and provides printed directions for quicker response. Built around the reliable, scaleable Microsoft Windows See Windows. (operating system) Microsoft Windows - Microsoft's proprietary window system and user interface software released in 1985 to run on top of MS-DOS. Widely criticised for being too slow (hence "Windoze", "Microsloth Windows") on the machines available then. NT platform and the high-performance SQL Server An earlier relational DBMS from Sybase and from Microsoft. Sybase introduced SQL Server in 1988 for various Unix versions. In that same year, with help from IBM, Sybase created an OS/2 version that Microsoft licensed and branded as Microsoft SQL Server. Database, the system gives telecommunicators complete data access and control, and the redundancy and reliability required of mission-critical applications. Mecklenburg EMS Agency will be operating the VisiCAD system on Hewlett-Packard workstations and servers. With headquarters in San Diego San Diego (săn dēā`gō), city (1990 pop. 1,110,549), seat of San Diego co., S Calif., on San Diego Bay; inc. 1850. San Diego includes the unincorporated communities of La Jolla and Spring Valley. Coronado is across the bay. , American TriTech develops, markets and implements state-of-the-art computer-aided dispatching software technology for the public safety industry. The company's products, VisiCAD for Law Enforcement, VisiCAD for Fire/EMS, and VisiCAD for Ambulance are revolutionary graphical computer-aided dispatch systems engineered to meet the demanding requirements of advanced deployment systems. American TriTech's software is installed at more than 70 locations in six countries. -0- VisiCAD is a trademark of American TriTech. All other trademarks are the property of their respective owners. CONTACT: American TriTech Chris Maloney, 619/453-7000 or McQUERTERGROUP Connie Roloff, 619/450-0030 or Mecklenburg EMS Agency Barry Bagwell, 704/336-3401 |
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