American Office Systems Joins Lanier Worldwide.Business Editors/High-Tech Writers ATLANTA--(BUSINESS WIRE)--Aug. 25, 2003 Lanier Worldwide, Inc. today announced its intention to bring American Office Systems, Inc. (AOS (Alternative Operator Services) Operator services provided by a third-party organization. See operator services. 1. AOS - /aws/ (East Coast), /ay-os/ (West Coast) A PDP-10 instruction that took any memory location and added 1 to it. ) under the Lanier brand name. AOS, headquartered in Charleston, West Virginia Not to be confused with Charles Town, West Virginia. Charleston is the capital of the U.S. state of West Virginia. It is located at the confluence of the Elk and Kanawha Rivers in Kanawha County. As of the 2000 census, it has a population of 53,421. has been a wholly owned subsidiary Wholly Owned Subsidiary A subsidiary whose parent company owns 100% of its common stock. Notes: In other words, the parent company owns the company outright and there are no minority owners. of Lanier since its acquisition. AOS will join Lanier's extensive network of direct sales and service locations in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. . AOS facilities in Charleston; Columbus, Ohio Columbus is the capital and the largest city of the American state of Ohio. Named for explorer Christopher Columbus, the city was founded in 1812 at the confluence of the Scioto and Olentangy rivers, and assumed the functions of state capital in 1816. ; Morgantown, West Virginia West Virginia, E central state of the United States. It is bordered by Pennsylvania and Maryland (N), Virginia (E and S), and Kentucky and, across the Ohio R., Ohio (W). Facts and Figures Area, 24,181 sq mi (62,629 sq km). Pop. ; Louisville, Kentucky  “Louisville” redirects here. For other uses, see Louisville (disambiguation). ; and Fairfax, Virginia Fairfax is an independent city forming an enclave within the confines of Fairfax County, in the Commonwealth of Virginia. Although politically independent of the surrounding county, the City of Fairfax is nevertheless its county seatGR6. , will become local Lanier offices immediately. "Bringing AOS on board was an easy decision to make," said Lanier Vice President of Field Sales and Service Administration Jim Smith There are several famous people with the name Jim Smith, including:
Smith continued: "In fact, now that AOS is part of the Lanier family, AOS teams will have access to the same resources as our other direct offices. For sales representatives and service technicians, that means state-of-the-art communications tools for instant remote access to inventory, pricing, shipping, and order status information. These tools will allow Lanier service professionals to be more accessible, respond faster, and diagnose problems before they arrive on site." Smith also noted that AOS customers can take advantage of easier supplies ordering, by phone and online through LanierDirect.com. "AOS customers will have a new toll-free number to call for ordering supplies, which includes direct drop-ship delivery," Smith said. "They will also be able to register with LanierDirect.com for secure, online access to their account information, 24 hours a day." Gerry Lowe, President of AOS, agreed with Smith's assessment. "I am confident AOS customers will continue to receive the same responsive, high-quality, professional service they have come to expect," he said. "I'm very excited about this opportunity to make an even stronger connection between our customers, Lanier, and Ricoh." ABOUT LANIER WORLDWIDE Lanier Worldwide, Inc. is a wholly owned subsidiary of Ricoh Corporation, the Americas sales and marketing unit of Ricoh Company, Ltd., a $14.5 billion global manufacturer of digital copier/printers. Lanier helps its customers succeed by understanding their unique document management needs and delivering systems and services that increase efficiency, reduce cost, and improve document workflow. Award-winning solutions include digital multifunction products (color and monochrome), printers (color and monochrome), multifunction facsimile, scanners, digital duplicators, and wide format systems, as well as facilities management The management of a user's computer installation by an outside organization. All operations including systems, programming and the datacenter can be performed by the facilities management organization on the user's premises. and outsourcing services. Lanier distinguishes itself through DOCutivity(R), a unique methodology used to develop innovative solutions to achieve business results. Lanier has earned industry-wide recognition for dedication to customer service, driven by a company philosophy called Customer Vision(R). Founded in 1934, Lanier is based in Atlanta, Georgia, USA. For more information, please visit www.lanier.com. Editor's note: Further information about Lanier and the complete range of Lanier solutions is available from Corporate Communications Manager Kristin Vanderhey Baily of Lanier Worldwide Inc., 2300 Parklake Dr. NE, Atlanta, GA 30345, daytime phone 770-621-1236, fax 770-621-1620, e-mail media@lanier.com. |
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