American Medical Alert Corporation and Broadlane Enter into Five-Year Agreement.Business Editors SAN FRANCISCO San Francisco (săn frănsĭs`kō), city (1990 pop. 723,959), coextensive with San Francisco co., W Calif., on the tip of a peninsula between the Pacific Ocean and San Francisco Bay, which are connected by the strait known as the Golden & NEW YORK--(BUSINESS WIRE)--April 23, 2002 AMAC's H-LINK On Call Division to Provide Communication Solutions to Broadlane's Health Care Customers Broadlane Inc. and American Medical Alert Corporation (Nasdaq: AMAC AMAC Adults Molested As Children AMAC Assistance to Mine-Affected Communities AMAC Aircraft Monitor And Control AMAC Approximate Message Authentication Code AMAC American Military Arms Corporation AMAC Asset Management Assistance Center ) today announced that AMAC's H-LINK(R) OnCall division has entered into a five-year contract to provide call center and communication solutions to Broadlane's health care customers. Under terms of the agreement, Broadlane customers will be able to utilize the services offered through AMAC's H-LINK OnCall solution, which provides a reliable infrastructure for routing calls and messages to hospital physicians. This service is comprised of a combination of automated messaging capabilities, including Web-based customer relationship management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) applications, wireless technologies and voicemail; and a dedicated team of specially trained contact agents that provide an answering service answering service n. A business service that answers its clients' telephone calls and conveys messages to the clients. for all after-hour inbound physician calls. "We are pleased with Broadlane's selection of H-LINK as a service provider for call center and e-communication solutions for its hospitals and physician practices," said Howard M. Siegel, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of American Medical Alert. "Our goal is to provide our customers with services that meet their specific needs and H-LINK OnCall was designed with this in mind. We believe that by applying our advanced capabilities in call center communications, H-LINK OnCall will provide Broadlane customers with enhanced service Enhanced service is service offered over commercial carrier transmission facilities used in interstate communications, that employs computer processing applications that act on the format, content, code, protocol, or similar aspects of the subscriber's transmitted information; at a reduced cost." "AMAC's H-LINK OnCall solution provides a reliable and economical system for routing calls and messages from patients to physicians," said Sabrina Traskos of Broadlane's contracting services department. "By utilizing these services our customers will be able to satisfy their patient communication needs at a cost that is significantly lower than other alternatives." About Broadlane Through an extensive suite of services, Broadlane delivers supply cost management services to the healthcare industry. Those services include contract coverage, clinical strategies, and data management. Among the companies that focus on managing costs within the healthcare supply chain, only Broadlane offers this full array of services. Broadlane customers include leading healthcare providers such as Kaiser Permanente Kaiser Permanente is an integrated managed care organization, based in Oakland, California, founded in 1945 by industrialist Henry J. Kaiser and physician Sidney R. Garfield. , Tenet Healthcare Tenet Healthcare Corporation (THC) is an operating company that owns and operates 57 hospitals in the United States [1]. It is based in Dallas, Texas. Its stock ticker symbol on the New York Stock Exchange is NYSE: THC. Corporation, Universal Health Services Universal Health Services, Inc. NYSE: UHS is a Fortune 500 company based in King of Prussia, Pennsylvania. This company is one of the nation's largest health care management companies, operating acute care hospitals, behavioral health facilities and ambulatory centers , Continuum Health Partners, The Health Alliance of Greater Cincinnati, Kindred Healthcare Kindred Healthcare Incorporated (NYSE: KND) is a Fortune 500 healthcare services company located in Louisville, Kentucky. Kindred Healthcare was founded in 1985 as Vencor, Inc. , Community Health Systems, U.S. Oncology, Alliance Imaging Inc., and others. Broadlane counts among its customers more than 450 acute care hospitals and more than 1,400 sub-acute care facilities. Broadlane has offices in San Francisco and Oakland, Calif.; Cincinnati; Dallas; and New York City New York City: see New York, city. New York City City (pop., 2000: 8,008,278), southeastern New York, at the mouth of the Hudson River. The largest city in the U.S. . For more information visit www.broadlane.com. About American Medical Alert Corp. AMAC is a provider of medical response monitoring and 24-hour on-call services to assist the healthcare community in providing clients with instant access to assistance from trained professionals. AMAC is vertically integrated with involvement in all phases of service delivery including product design and development, manufacturing and testing, field service and 24-hour monitoring. The H-LINK service platform has enabled AMAC to begin its transformation from a single product and service line to a comprehensive portfolio of personal health appliances and communication services that meet the growing needs of patients and providers. This press release contains forward-looking statements that involve a number of risks and uncertainties. Important factors that could cause actual results to differ materially from those indicated by such forward looking statements are set forth in AMAC's filings with the Securities and Exchange Commission (SEC), including AMAC's Annual Report on Form 10-KSB, it's Quarterly Reports on Forms 10-QSB, and other filings and releases. These include uncertainties relating to competition, technological development, government regulation, dependence upon key customers and availability of financing. |
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