American Medical Alert Corp. to Implement Remote Disease Management Monitoring for Healthfirst Members.

Business Editors

OCEANSIDE, N.Y.--(BUSINESS WIRE)--April 7, 2004

Enabling technology will be offered to members with Congestive 

Heart Failure and Diabetes

American Medical Alert Corp. (NASDAQ: AMAC), a national provider of home health monitoring appliances and 24/7 communication services, has been selected to provide remote patient monitoring to Healthfirst, a New York provider-owned, non-profit healthcare management organization and healthcare delivery system.

Healthfirst's goal in utilization of AMAC's disease management system is to improve the quality of care delivered to members with congestive heart failure and diabetes while reducing hospitalizations, emergency room visits, and overall healthcare costs. Under the initial program parameters, Healthfirst will use the platform to deliver patient education, self-care management support and monitor the health status of members on a daily basis.

On why Healthfirst selected AMAC, Maria Oliveri, Vice President of Medical Management, commented, "The program with AMAC supports our mission to deliver high-quality care to our beneficiaries. By educating members and encouraging better self care, we are aiming to improve the quality of life for our members. Disease management has consistently proved that everyone involved -- from member to physician to health plan -- can benefit from increased health communication and early symptom detection. In making our selection we reviewed AMAC's experience and capacity to support the goals of our program. We found the team at AMAC instrumental in providing us with tailor made solutions, services and products to help us achieve the delivery of a higher level of patient care with greater cost efficiency. We are looking forward to the outcomes of this implementation."

Members who qualify will receive an AMAC appliance customized for their disease state that allows care managers and healthcare educators to remotely monitor patient symptoms, behavior and overall health status, allowing early detection of high-risk members and proactive intervention to deter adverse events. The appliance, powered by the Health Hero(R) platform and supported by AMAC's First Line(SM) Team, delivers a series of textual, disease-specific questions and daily reminders about their condition. Dialogues engage patients to self-report vital health information. Care managers view the patient responses and biometric data on the AMAC iCare Desktop(TM), an Internet-based care management system that automatically flags patients as low, medium, or high risk, providing the opportunity for a care manager to intervene before a patient's condition becomes acute. Additionally the appliance features a single button connection that links patients and their families to the First Line Team at AMAC's H-LINK(R) Call Center. Patients and family members contacting the team will receive support, answers to their questions, and technical assistance associated with the system.

Howard M. Siegel, President and CEO, speaking on behalf of AMAC commented, "We are pleased to support Healthfirst's programs with our disease management monitoring technology. The continued acceptance and utilization of our technology by health plans further reinforces our mission to deliver a highly-effective, daily health communication link to support the delivery of healthcare services."

About Healthfirst

Healthfirst was established in 1993, and is owned by some of the most prestigious and nationally recognized medical centers and hospitals in the New York area. Together they share a unique mission: to serve as a provider-owned, non-profit healthcare management organization and healthcare delivery system that ensures surplus dollars are used to improve health services in the communities served.

Healthfirst has over 350,000 members under management within the five boroughs of New York City and Long Island, and their health plans boast a provider network that includes more than 17,000 participating regional providers and over 20 of the New York area's most prestigious hospitals and medical centers.

About American Medical Alert Corp.

AMAC is a national provider of remote health monitoring devices and 24/7 communication services designed to promote early medical intervention and improve quality of life for senior, disabled and chronically ill populations. AMAC's product and service offerings include Personal Emergency Response Systems (PERS), electronic medication reminder devices, disease management monitoring appliances and 24/7 medical on-call and emergency response monitoring. AMAC operates several National Medical On-Call and Communication Centers allowing patient access to trained response professionals 24/7.

AMAC has, through a strategic alliance with Health Hero Network, based in Mountain View, CA, incorporated the Health Hero Technology platform into their comprehensive portfolio of health monitoring tools. The Health Hero platform includes the Health Buddy(R) appliance and iCare Desktop(TM), an Internet-based care management solution for healthcare professionals.

This press release contains forward-looking statements that involve a number of risks and uncertainties. Forward-looking statements may be identified by the use of forward-looking terminology such as "may," "will," "expect," "believe," "estimate," "anticipate," "continue," or similar terms, variations of those terms or the negative of those terms. Important factors that could cause actual results to differ materially from those indicated by such forward-looking statements are set forth in AMAC's filings with the Securities and Exchange Commission (SEC), including the Annual Report on Form 10-KSB, the Quarterly Reports on Forms 10-QSB, and other filings and releases. These include uncertainties relating to government regulation, contracts with major customers, technological changes, expansion plans and product liability risks.