American Express Names Bill Glenn President, Establishment Services North America.Business Editors NEW YORK--(BUSINESS WIRE)--Aug. 12, 2002 American Express American Express (NYSE: AXP), sometimes known as "AmEx" or "Amex", is a diversified global financial services company, headquartered in New York City. The company is best known for its credit card, charge card and traveler's cheque businesses. today announced the appointment of Bill Glenn to the position of President, Establishment Services North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. , based in New York City New York City: see New York, city. New York City City (pop., 2000: 8,008,278), southeastern New York, at the mouth of the Hudson River. The largest city in the U.S. . Mr. Glenn will be responsible for overseeing all aspects of the company's relationships with merchants that accept the American Express Card in Canada and the U.S., including acquiring new merchants and maintaining positive relationships with American Express' current merchant base. In his new role, Glenn will lead the Establishment Services North American North American named after North America. North American blastomycosis see North American blastomycosis. North American cattle tick see boophilusannulatus. Management Executive Team to continue expansion of merchant coverage, penetrate new industries and improve merchant satisfaction. Mr. Glenn will join the Executive Team of the Global Establishment Services Group. The Establishment Services Group is responsible for ensuring that Cardmembers can use American Express Cards wherever they want. Card acceptance and use is growing in a wide variety of industries - including retail, healthcare, home improvement, government services, charities and supermarkets. Mr. Glenn brings a broad range of experience to his new position, including successful roles in sales, operations and customer service. He began his career as a sales rep for Procter & Gamble and subsequently held sales management Sales Management Role and Goal Importance of sales management is critical for any commercial organization. Expanding business in not possible without increasing sales volumes, and effective sales management goal is to organize sales team work in such a manner that ensures a positions with P&G throughout the East Coast. Mr. Glenn joined Pepsi Cola in 1987 and was named Vice President, Operation for the Food Service Division in 1996. In this role, he built a national operating infrastructure, oversaw information systems improvement and equipment innovation and led distribution and customer service efforts. Glenn's most recent position was President of Pepsi-Cola North America's Food Service Division overseeing sales, marketing, operations, customer service and finance for the unit. Mr. Glenn replaces Steve Squeri who is now President of the Global Commercial Card unit of American Express Global Corporate Services Activities that combine or consolidate certain enterprise-wide needed support services, provided based on specialized knowledge, best practices, and technology to serve internal (and sometimes external) customers and business partners. . A native of Brooklyn, Mr. Glenn, 45, attended Lehigh University where he received his BA and MBA MBA abbr. Master of Business Administration Noun 1. MBA - a master's degree in business Master in Business, Master in Business Administration . He lives with his wife and three daughters in Cross River, NY. American Express Company is a diversified worldwide travel, network, and financial services provider founded in 1850. It is a leader in charge and credit cards, Travelers Cheques, travel, financial planning Financial planning Evaluating the investing and financing options available to a firm. Planning includes attempting to make optimal decisions, projecting the consequences of these decisions for the firm in the form of a financial plan, and then comparing future performance against , investment products, insurance and international banking. For more information, visit www.americanexpress.com. |
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