American Customer Satisfaction Suffers Its Biggest Drop in Seven Years.DUBLIN, Ireland -- Research and Markets (http://www.researchandmarkets.com/reports/c26723) has announced the addition of American Customer Satisfaction Suffers Its Biggest Drop in Seven Years to their offering. The 4Q 2004 American Customer Satisfaction Index The American Customer Satisfaction Index (ACSI) is a leading indicator of consumer behavior, measuring the satisfaction of consumers across the U.S. economy. The ACSI interviews approximately 80,000 Americans annually and asks about their satisfaction with the goods and suffered its largest drop since 1997. Since customer satisfaction drives consumer spending Consumer demand or consumption is also known as personal consumption expenditure. It is the largest part of aggregate demand or effective demand at the macroeconomic level. , almost $50 billion is at stake. Read about the ACSI ACSI Association of Christian Schools International ACSI American Customer Satisfaction Index ACSI Association Canadienne des Sciences de l'Information (French) ACSI American Communications Services, Inc. and learn how to keep your share of the consumer pie. The 4Q 2004 American Customer Satisfaction Index suffered its first drop in two years and its largest drop since 1997. The ACSI indicates a slowdown in the growth of consumer spending to the tune of $50 billion. This report discusses the ACSI, shares some real-life customer dissatisfaction stories, and provides insights on how your company can avoid becoming a customer dissatisfaction statistic statistic, n a value or number that describes a series of quantitative observations or measures; a value calculated from a sample. statistic a numerical value calculated from a number of observations in order to summarize them. . For more information visit http://www.researchandmarkets.com/reports/c26723 |
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