American Century Offers New Satisfaction Guarantee on One-Call Personalized Rollover Service.

Business Editors

KANSAS CITY, Mo.--(BUSINESS WIRE)--March 11, 2004

American Century Investments is so certain that investors will be satisfied with its Personalized Rollover Service that the company is guaranteeing it -- literally.

The Personalized Rollover Service allows an investor to roll over money from qualified retirement plans to a Rollover IRA in just one easy call to American Century.

"If at any time in the process an investor is dissatisfied with our service, we'll do whatever it takes to fix the situation. We'll also send them either a $50.00 American Express gift card or a one-year subscription to SmartMoney Select.com," said Jim Lauterwasser, Rollover Service Manager. "We're so confident in our Personalized Rollover Service and our team of dedicated Rollover Specialists that we guarantee it."

Qualified individuals are eligible for the service guarantee whether or not they roll over their retirement funds to American Century.

"Rolling over a retirement plan from a former employer can be a daunting process," Lauterwasser said, "particularly to people already undergoing the stress of a layoff or job change." In fact, a recent American Century survey found that 44 percent of respondents wouldn't roll over their retirement plans from former employers because they believed that the rollover process was either too confusing or too time-consuming.

"Making the rollover process as easy as possible is another way in which American Century puts its investors first," said Lauterwasser. "American Century's dedicated Rollover Specialists are empowered to guide individuals through the entire rollover process and simplify it by helping to fill out applications, contacting former employers and following up with them, all the while providing the investor with updates on the progress of their rollover. All the investor has to do is make that first call to us."

American Century's Rollover Specialists also can help rollover investors build a diversified portfolio with Rollover Advisor, an unbiased advice service powered by Financial Engines(R), a leading provider of personalized investment advice. Rollover Advisor combines Financial Engines' advice technology with the expertise and personal touch of an Amrican Century Rollover Specialist, who works with the investor to design a Rollover IRA portfolio with specific fund recommendations that are tailored to meet the investor's personal investment needs.

For more information on rollover IRAs, call American Century directly at 888-345-2431.

American Century Investments is a leading investment manager with more than 45 years of experience helping investors achieve their financial goals. Serving institutions, corporations, investment professionals and nearly 2 million individual investors, American Century offers a broad array of products across a variety of investment disciplines.

Based in Kansas City, Mo., the company manages approximately $90 billion in assets through separate accounts, commingled trusts, subadvisory accounts and mutual funds. James E. Stowers Jr. founded the company in 1958 and serves as chairman. His son, James E. Stowers III, is co-chairman and William M. Lyons is president and chief executive officer. For the past five years, American Century, which employs approximately 1,800 people, has been selected as one of FORTUNE Magazine's 100 Best Companies to Work for in America. For more information about the company, visit www.americancentury.com.

This information is for educational purposes only and is not intended to recommend any particular investment product or service. For more information on any of our funds, please call 1-800-44-AmCen for a prospectus. The prospectus contains important information, including charges and expenses, and should be read carefully before investing or sending money.

Financial Engines(R) is a registered trademark of Financial Engines, Inc. Advice services provided by Financial Engines Advisors, LLC, and through American Century Advisory Services, Inc., registered investment advisors.